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Presently manual draft orders are not working. All subscription services do not see Authorize.net anymore, so all your subscriptions will fail. We verified this using two different Subscription services on Shopify today. This isn't an update, it is a downgrade. You will be looking for a new credit card system to allow subscriptions. All your current ...
Since migrating to the new connector, you can not process a credit card against a manual order in the backend. It will fail every time with "Enter a valid credit card". There are no issues on the customer facing side.
Also, none of the CVV or AVS checks are being passed back to the Shopify order. You have to look in the Authorize_net gateway for all fraud screening now on every order. Also, ...
Hello,
As yet Shopify Payment Provider Platform does not support manual orders. We have today received the specs for the new functionality which we’re looking to add in by ...
Just like all the other reviews here, this new switch has been a nightmare. It has cost us thousands of dollars.
We started getting lots of unexplained declines... and all of our subscription sales can no longer be processed.
Thankfully we had another merchant account to switch to, so for now, we are no longer using Authorize.net until this gets fixed (and maybe forever).
We sent an email. The app does not work at all for subscriptions. We can't even roll back to the old plug-in. We are losing thousands of dollars as we speak. This is one of the worst-timed changes ever. Please roll back the old app or make the new app work for DRAFT ORDERS or SUBSCRIPTIONS. We cannot put in any of these two categories...
Hello, as it stands we have not requested that merchants using subscriptions should migrate. We worked with Shopify to identify subscription merchants however if you’ve ...
Payment in Auhorize.net is authorized and captured. Yet in Shopify it was showing "Payment Pending" and then after 1 hour switched to "Expired".
Do you want us to do now with these orders?
The only option it offers is to send an invoice, like its never been paid.
Before we could at least mark it as paid.
What to do now?
horribe app does not work been at it for hours and still not working . losing sales every minute it is down
Hi Nature's Root,
We're bringing up the issues raised with Shopify and they have extended the migration date to September 30th, we're continuing to work with Shopify to ...
The transaction ID from authorize.net is no longer passed through. if your keys change you need to un-install and re-install the app.
needs improvement
Broke payment importation between my store and ERP system
Hi Vytanutra,
Please be advised with Shopify's migration to their new Payment Provider Platform, all 3rd party applications integration to payments apps must now reference ...
***Update (07/17/24) PLEASE RESPOND: I just got an e-mail stating that I have to upgrade yet again? I literally just updated this plugin 2 months ago? I have no way of knowing whether or not I am good or I have to update yet again...***
***Update: Had an issue with JCB. Was fixed promptly. Great customer service. Thank you so much!!!
Here we go... got an e-mail that Authorize.net is updating ...
***Update***
Hi RingDivas,
The JCB update has now been approved and released, I have run some test transactions to validate. Apologies for any inconvenience I hope the ...
App does not report transaction data properly since the new migration including 0 access to any of the fraud filters that were always made available. Also, none of our settings in the fraud detection suite are working anymore and shopify/authorize.net are processing all orders, even if the settings we have set up are to automatically decline. As another reviewer pointed out, shopify says its ...