优化
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it led to a problem on our Shopify Store’s functionality has stopped capturing payments for all new orders ever since this App was installed as per recommendation by our 3rd Party provider, eBizCharge. Tech support of eBizCharge says it's Shopify, but Shopify support says it's them. Going circles. Still waiting this issue be resolved.
Hi Security Pro,
Apologies for the issues you have been facing. As mentioned with the new migration to Shopify's Payment Processing Platform which all Payment providers are ...
Since migrating to the new connector, you can not process a credit card against a manual order in the backend. It will fail every time with "Enter a valid credit card". There are no issues on the customer facing side.
Also, none of the CVV or AVS checks are being passed back to the Shopify order. You have to look in the Authorize_net gateway for all fraud screening now on every order. Also, ...
Hello,
As yet Shopify Payment Provider Platform does not support manual orders. We have today received the specs for the new functionality which we’re looking to add in by ...
The app installs on the Shopify platform but is not supported or functional.
Just like all the other reviews here, this new switch has been a nightmare. It has cost us thousands of dollars.
We started getting lots of unexplained declines... and all of our subscription sales can no longer be processed.
Thankfully we had another merchant account to switch to, so for now, we are no longer using Authorize.net until this gets fixed (and maybe forever).
The new Authorize.net processor gateway for Shopify does not support Recharge subscriptions! Everyone is required to upgrade to this new version by June 28th, 2024. Hopefully it is fixed by then.
Hi Gorilla Mind,
The initial communication was intended to only go to merchants who were not using subscription options.
Apologies for any inconvenience caused if you ...
We sent an email. The app does not work at all for subscriptions. We can't even roll back to the old plug-in. We are losing thousands of dollars as we speak. This is one of the worst-timed changes ever. Please roll back the old app or make the new app work for DRAFT ORDERS or SUBSCRIPTIONS. We cannot put in any of these two categories...
Hello, as it stands we have not requested that merchants using subscriptions should migrate. We worked with Shopify to identify subscription merchants however if you’ve ...
Payment in Auhorize.net is authorized and captured. Yet in Shopify it was showing "Payment Pending" and then after 1 hour switched to "Expired".
Do you want us to do now with these orders?
The only option it offers is to send an invoice, like its never been paid.
Before we could at least mark it as paid.
What to do now?
horribe app does not work been at it for hours and still not working . losing sales every minute it is down
Hi Nature's Root,
We're bringing up the issues raised with Shopify and they have extended the migration date to September 30th, we're continuing to work with Shopify to ...
Broke payment importation between my store and ERP system
Hi Vytanutra,
Please be advised with Shopify's migration to their new Payment Provider Platform, all 3rd party applications integration to payments apps must now reference ...
The transaction ID from authorize.net is no longer passed through. if your keys change you need to un-install and re-install the app.
needs improvement