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they were realy helpful and its a great app, i would recommend it to anyone who is selling internationally.
We're honored that you would recommend our app and services to others. Thank you for your continued support and confidence in us.
Cheers, Kevin
The app is so easy to use and I had amazing assistance from Yaci when installing it. She was so lovely and also gave me extra recommendations to improve my store. Highly recommend the app and also thank you to Yaci for your help!
Thank you for your kind words! We're thrilled that you found our app easy to use and had a great experience with our customer support. We appreciate your recommendation and are here to assist you whenever you need further assistance. - Kevin
Great customer service and well functioning product!...............................................
The 24/7 chat is great. EJ responded to me instantly with my issue and was very helpful and super friendly. He helped figure out that the problem was not with the app but with my store theme and I was able to fix it straight away. Super easy app to work with in terms of installation, customization, and customer support. Definitely recommend.
We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. We appreciate your business, and thank you for sharing the word about us! 🙌 - Kevin
Ej was extremely helpful and was extremely quick in helping me with my setup. app performs well and as expected and i am very happy!
We're thrilled to hear you are happy with our service and that the app is working well for you. Thank you for sharing your positive experience with us! - Kevin
I used this app , it is really easy to use and helped me progressing my work through it by providing me smart tools and useful for all the customers with choosing their currency.
i am really glad to experience this app.
We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Much appreciated, Kevin
Izie was amazing! She helped me in no time and the app is also amazing (worth mentioning). Thanks again
Thank you for your kind words! We're thrilled to have provided great assistance and that you enjoy the app. We appreciate your feedback! 🌟
- Kevin & Nova Apps Team
Thanks for providing this app available for small businesses that just getting up. It worth more than five rate stars.
You are so awesome! Thank you so much for the wonderful review! 🤩 We love helping small businesses however we can and if you ever need anything at all, reach out to us anytime. Cheers, Katherine
absolutely terrible, does not work at all, changes prices randomly and does NOT convert currency, complete scam do not download...
UPDATE: It gets even worse, i have removed the app and reversed all the changes it told me to make but it the app is STILL ruining my website, it is like a virus, and now i have to throw away my store i have worked months on, whoever made this app is evil. This app is so disgustingly bad i cant believe people use this, whatever you do, DO NOT DOWNLOAD THIS APP AT ANY COST
Hi there,
I've read your recent feedback about our app, and I'm truly sorry for the inconvenience you've faced. It's disheartening to hear about the challenges you've encountered. I want to assure you that our app is designed to work seamlessly by utilizing Shopify's API for currency conversions.
I understand that compatibility issues can arise due to themes or other apps, and I sincerely apologize for any disruption caused. We have a dedicated support and technical team to investigate and resolve such matters. That's why we've initiated a collaborator request to assess and address the issues directly on your website.
Regarding your concerns about uninstalling the app, I've verified that the app is currently still installed in your store. Our app is designed to be cleanly installed and uninstalled, and there should be no residual impact on your theme upon deleting or uninstalling this from your Shopify Admin Apps. However, if you wish, we can also assist in removing any leftover code from our currency app upon your request.
I want to emphasize that our app, despite being free, is something we take very seriously. We are committed to resolving any issues you're facing, and we're here to help in any way we can. Your satisfaction is our top priority.
I look forward to hearing back from you so we can work towards a resolution.
Cheers,
Pat
Amazing support - thanks a lot!! Can't wait to test the app. Thanks to Aroll for beeing patient and fast in repsonding.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin