Nova: Multi Currency Converter , 1,347件のレビュー
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Highly recommended.
My edit money format wasn't editable, so I reach out to live chat and within a minute I was guided on how to activate it. It was very smooth.
So I highly recommend this app.
Wow, thank you for the high recommendation! We're so glad our live chat could assist you swiftly. Your smooth experience is our goal. Thanks for choosing us!
- Kevin & Nova Apps Team
Alex's instant support swiftly resolved my issue in just one minute. Everything was simple and straightforward. Thank you!
Wow, that's great to hear! We're glad we could help quickly. Thank you for your kind words, and we're here whenever you need us!
- Kevin & Nova Apps Team
The app does the task well. The support provided by Therese is highly appreciated, she quickly helped us with the settings and also had a few recommendations - quick fixes that we could do to improve the user experience on our website. Would recommend downloading the app and reaching out to the customer support team if you need any assistance. It's not a bot but actual humans that help you out.
We're thrilled to hear our app and support team made a difference for you! Thanks for recommending us. Remember, we're always here to assist with real, human help. 😊
- Kevin & Nova Apps Team
Really great app, not only does it do the job but their customer services does a great job of helping you if anything goes wrong. Thank you Jon.
Thanks for your kind words! We're thrilled you love the app and our customer service. Please don't hesitate to reach out anytime!
- Kevin & Nova Apps Team
Jon was instant in providing help and the solution was spot on!
Amazing for its cost, which is, NOTHING!!!
Thrilled you found our help instant and effective! And yes, amazing value for free, right? Thanks for sharing your experience. Here whenever you need us!
- Kevin & Nova Apps Team
This is a wonderful app to use I believe people will have a great time using the app
I enjoyed the fact that Izzy didn't waste time and helped me as soon as possible and I thank her expertise
Thrilled you had a great experience with our app and our team's prompt support! Thanks for sharing your appreciation, and we're here whenever you need us.
- Kevin & Nova Apps Team
Not good. Cost us a lot of sales. The price kept switching between currencies and the price for variants was not showing properly. Customer service takes ages so I am just going to uninstall. Can’t wait for them 24 hours to respond
Hi Fatima,
I have just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I've taken note of your concerns and have sent you an email to further discuss the issues you encountered.
Additionally, I want to acknowledge that while we strive to address customer inquiries promptly, there are times when our response may be delayed when dealing with unique cases such as yours due to our limited resources as a completely free app. However, please rest assured that every case is of utmost importance to us, and we are always doing our best to handle them as urgently as possible. We also have a 24/7 chat support team that handles less unique cases efficiently.
Having said that, your feedback is invaluable to us, and we genuinely hope to hear back from you soon.
Sincerely,
Lester
Great app, works great and customer service fast and top notch. Definitely will use on all my stores
Thrilled you're loving our app and customer service! We're excited to be a part of all your stores. Thanks for the support! 😊
- Kevin & Nova Apps Team
I was having a little difficulty enabling the App but Therese was quick to help me. I really appreciate the efforts of Therese helping me out with the app. Overall 5 stars for the App and the customer service.
Thanks for the 5-star review! We're glad we could help you get everything up and running smoothly. Your feedback means a lot. Here to support you anytime!
- Kevin & Nova Apps Team
Its an amazing tool for currency conversion. I can say must go for it if you are looking for International Market.
Thrilled to hear you love our currency conversion tool! Thanks for recommending us for international market needs. 😊
- Kevin & Nova Apps Team