レビュー (1,666)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年3月10日

Not good. Cost us a lot of sales. The price kept switching between currencies and the price for variants was not showing properly. Customer service takes ages so I am just going to uninstall. Can’t wait for them 24 hours to respond

Fatima Lodhia
パキスタン
アプリの使用期間:5ヶ月
Nova Appsが返信しました 2024年3月11日

Hi Fatima,

I have just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I've taken note of your concerns and have sent you an email to further discuss the issues you encountered.

Additionally, I want to acknowledge that while we strive to address customer inquiries promptly, there are times when our response may be delayed when dealing with unique cases such as yours due to our limited resources as a completely free app. However, please rest assured that every case is of utmost importance to us, and we are always doing our best to handle them as urgently as possible. We also have a 24/7 chat support team that handles less unique cases efficiently.

Having said that, your feedback is invaluable to us, and we genuinely hope to hear back from you soon.

Sincerely,
Lester

2024年3月20日

I was having a little difficulty enabling the App but Therese was quick to help me. I really appreciate the efforts of Therese helping me out with the app. Overall 5 stars for the App and the customer service.

wearmanaj.com
アメリカ合衆国
アプリの使用期間:9日
Nova Appsが返信しました 2024年3月25日

Thanks for the 5-star review! We're glad we could help you get everything up and running smoothly. Your feedback means a lot. Here to support you anytime!
- Kevin & Nova Apps Team

2024年1月30日

It's a great app and works perfectly. I had some issues initially but Therese helped me a lot and solved them. Great work!

Trendy Trinkets
インド
アプリの使用期間:3ヶ月
Nova Appsが返信しました 2024年1月31日

Thanks for your kind words! We're thrilled we could team could help and that you're enjoying the app. Please reach out anytime if you need more assistance!
- Kevin & Nova Apps Team

2024年5月13日

very fast and smart online chat teams.

TheJerseyCulture
イギリス
アプリの使用期間:2ヶ月
Nova Appsが返信しました 2024年5月14日

Thanks for the shout-out! We're here to provide quick and smart support whenever you need it. Feel free to reach out anytime!
- Kevin & Nova Apps Team

2024年1月27日

fast and clear communication. Thank you Izyy!

Mrayti Store
ヨルダン
アプリの使用期間:2年以上
Nova Appsが返信しました 2024年1月30日

Happy to hear our communication was fast and clear! Thank you for your feedback. We're here if you need anything else!
- Kevin & Nova Apps Team

2024年2月29日

Helpful app especially for the ones just staring out. App is really easy to use and activate. Izzy from the Customer support is really friendly and answers to all my quires, she helped me fix all issues I was encountering in seconds.

Luxpresso
アラブ首長国連邦
アプリの使用期間:20日
Nova Appsが返信しました 2024年3月4日

Thrilled to hear our app and support team made your experience smooth! Thanks for the shout-out. We're always here to help. 😊
- Kevin & Nova Apps Team

2024年3月22日

Great experience with Yaci. Nice, pleasant and humorous. Keep doing!

ThingsForHome
ラトビア
アプリの使用期間:2ヶ月
Nova Appsが返信しました 2024年3月25日

Thank you for the kind words! We're thrilled you enjoyed your support experience. We'll definitely keep the positivity and humor going.
- Kevin & Nova Apps Team

2024年3月6日

Last app I tried didn't work, this one seems to be working perfect and customer service Izzy is superb :)

Survival Simulator
エストニア
アプリの使用期間:約1ヶ月
Nova Appsが返信しました 2024年3月8日

Thrilled our app's working perfectly! Thanks for the kind words about our customer service. If you need anything, just shout! 😊
- Kevin & Nova Apps Team

2024年7月26日

Nice

VELUSE
インド
アプリの使用期間:約1時間
Nova Appsが返信しました 2024年7月28日

Thanks for your feedback! If you need any help or have questions, just let us know. We're here to assist!
- Kevin & Nova Apps Team

2024年4月13日

Awesome , quick replies and introducing The best solutions with many ways

My Store
アラブ首長国連邦
アプリの使用期間:20日
Nova Appsが返信しました 2024年4月15日

Thanks for the awesome review! We're glad our solutions and quick responses impressed you. 😊
- Kevin & Nova Apps Team