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評価順
Excelente, atendimento nota mil
Muito obrigado! Ficamos felizes em saber que você está satisfeito com nosso serviço. Sua satisfação significa o mundo para nós.
- Equipe de aplicativos Kevin e Nova
Parfait !
Merci! Nous sommes ravis que vous ayez vécu une expérience parfaite ! Faites-nous savoir si nous pouvons faire autre chose pour vous. 😊
- L'équipe des applications Kevin et Nova
Quick assistance!
Glad we could assist you quickly! If you need anything else, we're here to help. Thanks for the feedback! 😊
- Kevin & Nova Apps Team
Good support assistant fast and relivable as always.
Great to hear our support was fast and reliable for you! We're always here to help. Thanks for the kind words! 😊
- Kevin & Nova Apps Team
Excelente
¡Gracias! Agradecemos sus comentarios. Háganos saber si hay algo más que podamos hacer por usted.
- Equipo de aplicaciones Kevin y Nova
Worst app. Don't waste your time it It just Converts currency on Product page but when User Proceeds to checkout it switch backs to Store's Native currency.
Hi there,
Pat here from Nova Apps Tier 2 Support. I've just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it.
I understand your frustration with the currency conversion issue, and I'm sorry that we weren't able to meet your expectations in this regard. Unfortunately, Shopify does not allow apps to customize the checkout process, including currency display. As a result, when customers proceed to checkout, prices will revert to your store's native currency, regardless of their selections elsewhere on the site.
This restriction is likely in place for security reasons, as the checkout page contains sensitive customer and bank details. While we would love to provide a seamless currency conversion experience throughout the entire purchasing process, it's currently beyond our control due to Shopify's limitations.
Please know that we take every piece of feedback seriously and are continuously striving to improve our services. If you ever reconsider using our app in the future or have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can.
Once again, I apologize for the inconvenience caused, and I wish you the best of luck with your future endeavors.
Best regards,
Pat
j
Great help! very fast!
So glad to hear you found our service helpful and fast! Thanks for the great review!
- Kevin & Nova Apps Team
This guy "Jon" is absolutely mastering it, as he guided me to solve only one problem and with his expertise he noticed another issue was overlapping as well, and solved two issue with one guidance. Love you jon you're the best
Amazing to hear! We're thrilled to provide effective and insightful support. Thanks for the great review! 😊
- Kevin & Nova Apps Team
Izzy was super helpful
Thanks for the feedback! We're so glad we could help. If you need anything else, just let us know.
- Kevin & Nova Apps Team