Nova: Multi Currency Converter , 1,008件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2022年12月21日

Does the job fairly well, but there isn't a lot of options to customize.
Mary who helped me with a few issues was amazing though! Great service!

Dad & me
南アフリカ
アプリの使用期間:6ヶ月
Nova Appsが返信しました 2022年12月21日

Our goal is to provide the best apps possible with a 5-Star experience for all Shopify merchants, and I am happy to say we do have more customization features in the pipeline for this app coming soon. If there's anything else you need, just let us know. Best regards, Kevin

2023年5月8日

Great app with updated currency rates, although the freedom of customization is not the best, you can edit the embed a lot, only pick an angle and color, great customer service though, especially the agent "Therese", would like to thank her personally, only 1 small comment at the customer service, I didn't like using the GIFs to much, looks unprofessional, but I know it's from valid intention.

OTYTech
アラブ首長国連邦
アプリの使用期間:17日
Nova Appsが返信しました 2023年5月9日

We appreciate your input regarding the customization options and understand that more flexibility would enhance the user experience. We also apologize if the use of GIFs during customer service interactions didn't meet your expectations of professionalism, but please know that it was done with valid intentions. Your feedback is valuable to us as we continuously strive to improve our services. If you have any further comments or suggestions, feel free to reach out. We're here to help and enhance your experience. - Kevin

編集日:2023年1月24日

This is a review for Trish From Booster Apps.

The service was super fast , the answers really clear and to the point.

She Helped me find the problem!

Petitgo
ギリシャ
アプリの使用期間:9日
Nova Appsが返信しました 2023年1月30日

Hi Petitgo team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

2023年2月18日

Excellent customer service. Verified the domain in just a couple of minutes ! I also got a little advice to improve my store front-end.

Healthify
イタリア
アプリの使用期間:30分
Nova Appsが返信しました 2023年2月20日

We value your feedback and would like to know if there is anything we could have done differently to make your experience with us even better. Please let us know and we would be happy to accommodate.
Best regards, Kevin

2023年8月1日

It was a nice time with EJ who assisted me with my project. NIce experience will use this app again.

LapLock
パキスタン
アプリの使用期間:23日
Nova Appsが返信しました 2023年8月2日

Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓

2022年12月8日

Could be easier to set up, but the team was helpful and very efficient. The app works well on my website.

alisha.nefdt
南アフリカ
アプリの使用期間:3ヶ月
Nova Appsが返信しました 2022年12月13日

Hi alisha.nefdt team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin

編集日:2022年10月9日

The app is good ,
good help support
nice design setup
great conservations of currency
i didn't face any problem yet ,

THE GUESTLIST
ドイツ
アプリの使用期間:3日
2022年11月24日

So far so good. I will say that their support staff is on the ball and very helpful. Let's hope the App experience is as good as the experience I had with the Tech Support Consultant John.

Opolo Shop
南アフリカ
アプリの使用期間:約2ヶ月
2023年2月28日

Great customer service. Really helpful. Since I just installed the app. I am looking forward to utilizing it to the fullest.

Saint Floreé Collection & Co.
アメリカ合衆国
アプリの使用期間:7日
Nova Appsが返信しました 2023年2月28日

Thank you for your positive feedback about our customer service team and your excitement about using our app to its fullest potential. We're always looking for ways to improve and provide our customers with the best possible experience. May I kindly ask what we could have done differently to earn a 5-star rating from you? Your feedback is important to us, and we appreciate any suggestions you may have to help us improve our app and services. Thank you for taking the time to share your thoughts with us.
Best regards, Kevin

2023年1月30日

thank you Mary for the fast and effective help thank you so much your help and understanding of my prob have helped me so much

luxury-24
レバノン
アプリの使用期間:約1年
Nova Appsが返信しました 2023年1月30日

Thank you for leaving a review luxury-24 team, but we want all our merchants to have a 5-Star experience, and we'd like to hear from you on how we could have done that. Feel free to reach out to us anytime to share any insight. 😃 Thanks, Kevin