Recensies (642)
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I had an issue with the currency displayed on my website, I had a live chat with Jon and he was really helpful. The problem was solved in a few minutes.
5- Star Customer Service!
Thrilled our live chat team fixed your currency issue in minutes! 5-star service is what we aim for with your Shopify store. Thanks!
- Kevin & Nova Apps Team
1. Impressive customer service. EJ went out of his way to assist us with our technical concerns and recommended the relevant solutions from Nova especially as we are still learning about the app. He also shared key points based on his observation on how we can enhance the look and features of our website.
2. The set up too was relatively easy compared to other apps we considered that needed additional extensions before integrating into Shopify.
Thank you for the fantastic feedback! We're so glad to hear that our team could assist with your technical concerns and provide helpful suggestions to enhance your website. We're also happy to know the setup was easy for you—no extra extensions needed! If you need any more assistance, we’re always here to help!
- Kevin & Nova Apps Team
Absolutely wonderful support from Jon!
I had been struggling to set up currency formatting on my Shopify store, and Jon was incredibly helpful, patient, and knowledgeable throughout the entire process. He guided me through each step clearly, helped troubleshoot and made sure everything was functioning perfectly in the end.
It's rare to come across support that feels this thoughtful and thorough — thank you, Jon, for making something complex feel so manageable.
Thrilled our support made currency formatting a breeze! Thanks for praising our patient, thorough guidance—glad we could simplify the complex for your Shopify store!
- Kevin & Nova Apps Team
EJ was really nice explaining me how to enable the app. I was so confused. Thank you so much, good pricing. Blessings [:
Happy we could clear up the confusion with a nice explanation! Great pricing is a bonus—thanks and blessings back! :)
- Kevin & Nova Apps Team
The customer support is amazing. Rain in a second made my life whole lot easy.
Wow, that’s awesome to hear! Our customer support team is thrilled they could make your life so much easier in a snap. Thanks for the love—we’re here for you!
- Kevin & Nova Apps Team
Good free multi currency converter with fast customer service chat. very helpful!
Thanks for the great feedback! We're happy the multi-currency converter is working well for you and that our support was fast and helpful. If you need anything else, just let us know! 😊
- Kevin & Nova Apps Team
The setup checklist can be a little outdated but very helpful and responsive support regardless of time of day, helped me finish the setup correctly and now I have the app working.
Thank you for your feedback! We’re glad our support team could help you get everything set up correctly. We appreciate your understanding about the checklist and are always here to assist you whenever needed!
- Kevin & Nova Apps Team
Jon, muy amable y ayudo a poder solucionar el problema que tenia con al visualización de las monedas! muchas gracias!
¡Gracias por sus amables palabras! Nos alegra mucho haber podido ayudarle con el problema de la visualización de las monedas. Si necesita más ayuda, ¡estamos a su disposición!
- Kevin y el equipo de Nova Apps
Izzy was incredibly helpful and went above and beyond to solve my issues in a timely manner. They were attentive to my concerns, listened carefully, and provided clear, effective solutions. I was impressed with how quickly they addressed each challenge and ensured everything was resolved to my satisfaction. Izzy's professionalism and dedication to assisting me made the entire experience smooth and efficient. I truly appreciate their support and the exceptional service they provided.
We're so glad to hear that our support team went above and beyond to help! Your kind words mean a lot to us, and we're thrilled you had such a positive experience.
- Kevin & Nova Apps Team
Unfortunately the currency update is not working well when you update the quantity in the cart page, the price will switch to the default currency sometimes when you change the quantity