Avaliações (1 718)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
1 de novembro de 2024

I recently started using the app and don’t have much to say about its performance. Installation was easy, thanks to Izzy, who was very helpful.

Kozzyco
Estados Unidos
3 meses usando a aplicação
Questão respondida por Nova Apps 4 de novembro de 2024

Thank you for the feedback! We're glad the installation was smooth and our support could help. Enjoy exploring the app!
- Kevin & Nova Apps Team

28 de janeiro de 2025

Sorted my problem asap!

Stellari By Stella Cini
Malta
3 meses usando a aplicação
Questão respondida por Nova Apps 30 de janeiro de 2025

Glad we could sort it out for you quickly! If you need anything else, just let us know – we’re always here to help!
- Kevin & Nova Apps Team

29 de janeiro de 2025

The setup checklist can be a little outdated but very helpful and responsive support regardless of time of day, helped me finish the setup correctly and now I have the app working.

fdo.cr
Costa Rica
Aproximadamente 2 horas usando a aplicação
Questão respondida por Nova Apps 31 de janeiro de 2025

Thank you for your feedback! We’re glad our support team could help you get everything set up correctly. We appreciate your understanding about the checklist and are always here to assist you whenever needed!
- Kevin & Nova Apps Team

27 de janeiro de 2025

Ej helped me quick and perfectly, nice! :D

SOLESTINA
Países Baixos
6 dias usando a aplicação
Questão respondida por Nova Apps 28 de janeiro de 2025

So glad we could help quickly and perfectly! 😄 Thanks for the awesome review – we’re here anytime you need us!
- Kevin & Nova Apps Team

5 de novembro de 2024

Izzy, the customer service rep was very helpful and got me to set up the currency converter in minutes. Thank you!

3 inOne Store
Gana
Aproximadamente 1 mês usando a aplicação
Questão respondida por Nova Apps 7 de novembro de 2024

That's fantastic to hear! We're glad setup was a breeze. Thanks for sharing your experience! 😊
- Kevin & Nova Apps Team

22 de outubro de 2024

Jon provided exceptional support today, going above and beyond to ensure everything was handled quickly and efficiently. He was professional, friendly, and extremely helpful throughout the process. Thanks for the great service!

Jianime
Filipinas
2 meses usando a aplicação
Questão respondida por Nova Apps 23 de outubro de 2024

We're so glad to hear about your exceptional support experience! Thanks for acknowledging the effort to go above and beyond. We're here to keep delivering great service! 🌟
- Kevin & Nova Apps Team

10 de novembro de 2024

very well so far, had an issue and had it fixed right away in the live chat with michelle. thanks guys.

Haven Lux
Reino Unido
8 dias usando a aplicação
Questão respondida por Nova Apps 11 de novembro de 2024

We're glad we could resolve your issue quickly! Thanks for the feedback, and we're here whenever you need us. 😊
- Kevin & Nova Apps Team

17 de janeiro de 2025

I'm still trying out the app, but the support has been great so far. Michele got back to me quickly and helped me set everything up.

Bacchi Co
Brasil
Aproximadamente 1 hora usando a aplicação
Questão respondida por Nova Apps 20 de janeiro de 2025

Thanks for the feedback! We're glad the support has been helpful so far. If you need anything else while you're trying out the app, just reach out! 😊
- Kevin & Nova Apps Team

9 de outubro de 2024

I wish all apps on shopify store were like Nova, Super helpful and easy to use. Support is awesome, especially Jon who was a rock star

Othentic
Emirados Árabes Unidos
3 meses usando a aplicação
Questão respondida por Nova Apps 10 de outubro de 2024

Thank you for the amazing review! We're thrilled you found Nova helpful and easy to use. Our support team is always here to rock! 😊
- Kevin & Nova Apps Team

17 de janeiro de 2025

Michelle was super helpful and sorted my issue out in minutes! Thank you for keeping this app free and providing support!

kobofermentary
África do Sul
Aproximadamente 1 hora usando a aplicação
Questão respondida por Nova Apps 20 de janeiro de 2025

Thank you for the kind words! We're happy to hear your issue was resolved quickly. We're always here to help, and we appreciate your support! 😊
- Kevin & Nova Apps Team