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Thank you for this app! It allowed us to ensure US customers see pricing in US dollars which greatly impacted the financial success of our business. Thank you to the team who makes this possible :)
They were very helpful and quick. They made it so the currency flag appears on the header on desktop and then floating on mobile instead of on the pop up menu. It's easier to find the currency selector. Currency selector is great and lets you choose countries. Works well in switching currencies. Highly recommend!
If you need an app that automatically converts to your desired currency, I highly recommend this app. It's very easy to use. I was able to get the results I wanted. The support team answers all your questions, and especially Riya was very helpful during and after the setup process. Thank you!
I've had the app installed for a while and have encountered the same problems time after time.
When switching currency, the rounding rules that you set up in markets (rounding to 0 decimal points) doesn't flow through to this app. So for a currency like Kuwait Dinar, instead of 145KWD, it shows 145.760KWD - which doesn't look great or professional.
This applies to all currencies - ignoring the decimal rules you can set with Shopify, so USD shows as $450.00 for example.
I have contacted support numerous times and they either say it's a shopify problem, or that they just can't help me.
Additionally, they are great at the initial customisation setup, but EVERY TIME you update your theme, their customisations are removed, and you have to reach out to them to edit it for you again, which has become extremely tiresome.
It is such a shame as this app is generally good at what it does, but the creators seem to have no desire to refine it to make it an excellent experience for shopify users and their customers.
I will be looking around to find an alternative.
Hi Matthew,
Thank you for sharing your detailed feedback.
Regarding the rounding rules issue: This behavior is tied to Shopify Markets, where the rounding is set at Shopify's end as rightly informed by our agent earlier. Unfortunately, our app reflects the data provided by Shopify. Shopify Support would be the best point of contact to resolve this, as they can directly assist with Markets configurations.
Regarding the theme updates, we understand how frustrating it can be to reapply customizations after every theme change. While this is common with theme-dependent apps, we are exploring ways to streamline this process for our users. In the meantime, our team remains available to assist you promptly with any adjustments required post-theme updates.
Your feedback about refining the app’s experience is taken seriously. We are constantly working to improve, and insights like yours help us identify areas to prioritize.
Thank you again for using our app. We hope you’ll reconsider and give us a chance to address these challenges.
Best regards,
Reshma
CSM
MLVeda
App has been displaying some incorrect conversions and showing higher prices than are correct. I hope that updating fixes this issue.
Hi there,
We want to check the issue and our team of experts can help in resolving the issue. Harun from our team will reach out to you for the details or you can also email us at support@mlveda.com for the resolution.
Your satisfaction is our utmost priority.
Best Regards,
Reshma
CSM
MLVeda
Great app - Any issues and the team fix it immediately! Thanks Harun for your help!
Good app. Also Harun was very helpful in assisting and answering all our questions regarding app work flow.
I have used this app for some time. Works great. I recently changed Shopify Themes. The app wasn't working correctly on the new Theme but they responded promptly and resolved the issue.
"I had an amazing experience! The service was not only quick but also handled with such professionalism. They were incredibly efficient in resolving my issue and went above and beyond to ensure I was satisfied. I appreciate the prompt attention and commitment to quality service. Highly recommended!"
I would highly recommend this app. The app developers are very helpful. The changed the code on the app so the currency selector would show on the homepage along with the navigation but on mobile it would float in the bottom corner. I really like the setup now. They are fast and do a great job.