Recensies (5.669)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
20 oktober 2023

Please Install this app if you really want want to mess up your store front. I installed this app and setup everything as they said and when I tested it on my live store my whole theme background got changed from white to black I don't know what type of code they are injecting into my theme. They don't even have live support to check and rectify this issue only option we had was to add them to staff and email them. And the worst part is we got to wait up to 24 hours to get reply. I didn't do that because i don't to want to keep running my ads with the messed up theme and get a huge bounce rate on my landing page. And i can expect the replies of Dev's under this review saying that you have installed the app for 5 mins and uninstalled we didn't had to chance to review your store and correct it. Yeah Blah Blah Blah. "NO ONE WANTS TO RUN A WEBSITE WITH A MESSEDUP THEME CAUSED BY YOUR APP . WE GOT PANICKED AND REMOVED THE APP INSTANTLY. MAYBE TRY ADDING LIVE SUPPORT TO RETAIN THE CLIENTS"

Otaku Downtown
Canada
8 minuten gebruiken de app
MLVeda heeft geantwoord 21 oktober 2023

Hi,

We are truly sorry to hear about the issue that you faced.

I understand that it is not possible to wait for 24 hours with the issues in your live store. But, we have live chat support, to help and address our valued customer's queries on the highest priority.

I have sent a collaborator access request to your store. Please accept it so that we can look into the problem that you faced related to the app and do the further root cause analysis.

Bhavik, one of our Customer Success team members, sent a response to your email approximately one hour ago via our support email address.

Each review is genuinely received from our trusted store owners. We would really be happy to have you back with all the issues sorted.

We are committed to resolving this matter to your satisfaction.

Best Regards,
Sonali,
Customers Success Team.

Bewerkt 23 november 2020

I installed the app and the process was pretty easy and self explanatory. However, the app was crap due to the following, your default currency isn't saved, the price keep changing when you switch between multiple currencies. Looks like there is a bug, that suddenly it doesn't convert rather than just changing the currency sign. I was in a trouble when one of the customer chatted with me about the prices are unbelievable then I noticed it doesn't do proper conversion.

Mryelh
Saoedi-Arabië
8 minuten gebruiken de app
15 oktober 2016

I can't seem to proceed with the free version at all to trial..it kept insisting on payment ..

Aus Nz By Luxewell Marie
Singapore
7 minuten gebruiken de app
8 januari 2020

I would suggest not to use this app until it has been updated. The code remains after uninstalling which causes multiple errors. One of which can leave space at the bottom of the footer so that it floats.
I just had to spend hours removing all the code manually. It's really irresponsible of the developers to not remove code as part of app uninstallation.

defect
Verenigde Staten
7 minuten gebruiken de app
Bewerkt 19 januari 2020

My website doesn't work now. what am I supposed to do here.

MPR Tools & Equipment
Canada
7 minuten gebruiken de app
MLVeda heeft geantwoord 20 januari 2020

Sorry for the inconvenience.
Please disable the app, and approve the collaborator request.
Our team will help you setup the app and make it work for your store.

~MLVeda Customer Relationship Team.

Bewerkt 28 april 2020

the collection page is not updating the price. i think i am going to uninstall this now. not good not good not good. not good not good not good.

globalshoppers.co.uk
Verenigd Koninkrijk
7 minuten gebruiken de app
MLVeda heeft geantwoord 28 april 2020

Hi,
I regret the inconvenience. Would you please provide theme access to support@mlveda.com and we will resolve this at the highest priority within 24 hours.

20 december 2016

if i could give no stars, i would. i hadnt even finished giving the app authorization because i declined at the page where it suddenly tells you it isnt free, and it had already planted its code into every saved theme i have, including all my back ups, disabling some functionalities and leaving lots of junk code we dont know how to remove.

Woodenearrings
Verenigde Staten
7 minuten gebruiken de app
21 september 2020

I uninstalled this app due to shopify's global issue that currency switching is not supported in checkout if you don't have shopify payments. But that's okay. That's not Mlveda's fault. However, after uninstallation, they left pieces of code in my store which affects my store's loading speed. That's not cool guys

Indiguè
Litouwen
6 minuten gebruiken de app
MLVeda heeft geantwoord 21 september 2020

Sorry for the inconvenience caused.
Please approve the Collaborator request by MLVeda
Our team will clean up any leftover code asap.
Customer Satisfaction is our motive, we will be happy to assist you.

~Customer Relationship Team, MLVeda

26 augustus 2017

It's take a lot time! I dont want it now

Pigeon Store
Verenigde Staten
5 minuten gebruiken de app
11 november 2023

SO I Installed this app and IT brocke my CODE> STAY AWAY FROM THis shit.

AIVOLUTIONX
Duitsland
5 minuten gebruiken de app
MLVeda heeft geantwoord 15 november 2023

Hi,

We are truly sorry to hear about the issue that you faced.
We assessed your store, your website is working fine and there is no destroyed website code.

We have live chat/call/email support, to help and address our valued customer's queries on the highest priority.

We would be eager to look into the problem that you faced related to the app and do further root-cause analysis.

Amol, one of our Customer Success team members, sent a response to your email via our support email address.

Each review is genuinely received from our trusted store owners. We would be happy to have you back.

We are committed to resolving this matter to your satisfaction.

Best Regards,
Sonali,
Customers Success Team.