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Please don’t waste your time with this app. Their support is unresponsive—no replies, chat is always offline, and they make you to email for support never respond back. If you run into issues, it’s a sign to switch to a different app. Honestly, don’t even bother starting with this one!
Hi Jhwang,
We’re sorry to hear about your experience, but it looks like there might be some confusion. Our support team did respond to your queries, and it seems the issue was related to Shopify's default switcher, not our app.
We always strive to provide timely support and ensure our users have a smooth experience. If there’s anything we can do to clarify or assist further, please feel free to reach out—we’re happy to help!
Best Regards,
Reshma
Customer Success Manager
MLVeda
jikkio
Hi,
I’m sorry to hear that your experience hasn’t met your expectations.
We strive to provide the best possible service, and your comments are invaluable for our improvement. If you could share more details about the issues you encountered, we’d love the opportunity to address them and make things right.
Please feel free to reach out directly at support@mlveda.com. We’re here to help!
Best Regards,
Reshma
CSM
MLVeda
does not work
Hi, I’m sorry to hear that it’s not working for you. Could you please provide more details about the issue you're experiencing? This will help us understand the situation better and find a solution.
We are committed to providing the best customer service.
Email us at support@mlveda.com and we will be right there to assist you.
Best Regards,
Reshma
CSM
MLVeda
I do not see it on the bottom of my page at all why is that. It shows that it is installed but nothing is there
Thank you for taking your time in giving feedback. I apologize for the inconvenience. Our team will look into this at the highest priority and resolve it within 24 hours.
this app completely wrecked my websites coding. The staff would not help at all. I had to pay someone to fix it all. I would not suggest it to anyone!
I have not yet had the opportunity to use the app, so how can I be expected to rate it? I have not yet had the opportunity to use the app, so how can I be expected to rate it?
Their support have completely ruined my website!!! Do not get any customisations from them as they are completely incompetent - now my website is slow and full of glitches along with my banner not displayed correctly. This company is honestly fraudulent - they will say a change has been implemented when it clearly hasn't and just send photoshopped screenshots. I will now have to pay someone to fix the problem they have created. They've done edits to my site I haven't even asked for. I don't understand how this app is even permitted to be on here. For the love of god do not download this app!!!!
Also it looks like they are flooding the reviews page with fake reviews so that the negative one's aren't visible. Shopify need to do something about this
horrible and outdated doesnt work
No lo recomiendo. Después de 6 meses pagando por la aplicacion Y tres veces que les concedi permiso para entrar en mi tienda, resulta que no han sido capaces de fijar la moneda principal de la tienda , pero me han seguido cobrando todos los meses. Solicite la baja , me escriben contestándome que si, que ya me dieron la baja, pero me siguen cobrando por la aplicación estando desactivada , y habiendo borrado ellos su código del sistema de la tienda
Hey Genese,
According to the Shopify Billing Cycle, you were charged. One has to uninstall the app from the store in order to stop the subscription charges. On your request, our team had removed the entire app code from your store safely but as the app was still there you were charged for next month as well.
Since you have uninstalled the app now, we won't be directly able to refund you. Please contact Shopify support for the refund and we will approve the refund!
Contact us at support@mlveda.com for any further assistance. Happy to help! :)
Sincerely,
Reshma
MLVeda Support Team
switching currencies crached the page. doesn't work properly unfortunately. wouldn't recommend and will look for another solution
I regret the inconvenience. Would you please provide staff access to your theme to shopify@mlveda.com ? Our team will resolve the issue immeidately. Have send you personal email as well.