Currency Converter Bear , 599 recensies
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Such a useful app, nice design, easy to set up, works perfectly, and it's completely free. Thank you!
I installed this app because I was impressed by all 5* reviews. At first it worked fine, A few days ago a friend in Kyiv wanted to browse my site so, for the first time in several weeks I decided to view the actual site, not the Shopify admin.
I was horrified to discover that the converted price was 100 times the actual price. And to make matters worse, I have no idea how long this has been going on.
I have emailed twice for support and I have had no response and not even an acknowledgement of my email.
I will now be deleting the app and looking for a replacement.
Hi there,
The issue was not caused by our app, but by the language selector running in your store.
The languages widget is "translating" all of the price elements after they are converted, causing the price elements to inflate as it failed to detect the correct currency formatting.
This information was shared by our tech team through multiple emails that we sent to your Shopify admin registered email address. You might want to check your inbox (and possibly your spam folder) to see our responses.
I'm not sure when and how the languages app was added and messed up prices in the store that resulted in inflated prices as our Auto Currency app is running in your store since early July.
We have a record of all other correspondences from our team on 18th and 16th of Nov if you want to revisit the technical information we shared regarding your specific setup.
You can also follow up with our tech team directly: support@conversionbear.com
We reply to all inquiries within 24h or less.
Yes, even on weekends.
I hope over 515 five star reviews will testify to the level of service we're delivering across all of our apps, whether they are paid or free to use.
Jonathan.
Awesome support by the team on a Sunday! The app definitely improves the conversion rate when selling globally!
the best ever application...thank you thank you so much...i use it in my store and all thing is good
This app's so easy to set !! also it works well! you don't need to pay for anything. bbbarhetnetaratnaentanah
Amazing currency converter app! with excellent customer support. The app works perfectly with my store and is very user friendly.
great app, recommended . thank you producer :)...............................................................
Thank you very much 🙌 Lynda.
Easy to install. It is user friendly and reliable. Thanks for such an amazing app, recommend the same.
Thank you for how easy you make everything. The quality of the app is amazing. Runs smoothly with great results.
Thank you very much for sharing this lovely review 🙌
The outstanding working team who serve customers right and help any way they can highly recommend their services. Thank you :)
Thank you very much for the great review 👍 we appreciate it!