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Auto order needs to be faster, other then that all perfect
Hi "MYBYS",
We’re sorry to hear that you weren’t satisfied with our service.
We want to assure you that our team is already taking actions to resolve the issue.
Please contact us at dorina@autods.com
We will be glad to help you with your concern.
AutoDS Team
Update #3 (17th Nov)
Uninstalled this horrid piece of software, it could not work out if things were in stock or not on Banggood UK. After spending far too long proving to support that it was their issue and not mine, I gave up and spent more time looking for an alternative, I've found it, moved to it and it just works. AutoDS might work for more basic stores but for me it was a waste of time, money and sales. Also, that $266 price increase rubbish, thanks for all the strikes I got every time your app could not work out stuff was in stock and the price on my platforms shot through the roof, appreciate that.
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Update #2 (27th April)
I've been testing out the app and by and large it seems to be working out, a couple of minor issues that are being looked into, but the most important part for me was that I could re-link my existing products back to their supplier (no one wants to recreate hundreds of listings again) this is working pretty much as it should so I'm happy :)
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Update:
I've just has a long chat with Lior from AutoDS who called me later the same day after my review, starting Tue 20th / Wed 21st April '21 they will be adding support for EU/UK warehouses on AliExpress and Banggood. For me personally this will be a big deal as AutoDS is the closest replacement to ShopMaster, I look forward to giving it a try and all I shall update my review after some testing to let you all know how it goes.
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Original Review:
Looks good and feature packed, lack of interest in supporting non US/China warehouses meant it was not suitable for my business model. Would reconsider in the future if support was added.
Good but it’s a littet bit complicadet. I i i i i i i i i i i i i i i i i i i i i i i i i i i. I i i
Hi "Safe order",
Thank you for your feedback.
It’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
We will be glad to help you with any concerns you have.
Have a great day!
AutoDS Team"
system is ok .. not the best but it works.. i need tech support and Kristine via chat help me really fast and efficiently. thank you Kristine will give 5 stars .. i gave 3 stars because the system need lots of improvement..
I haven't had much opportunity to use it in actually dropshipping because the steps you have to take to get to that point forces you to write a review. I was trying to move products from a store I had made before downloading and the beginner guide buttons were getting in the way. It's very in your face, not that I think that was on purpose it's just you can't move it out of the way. You can still upload other products without dealing with the widget.
Hi "Vibrant Lights",
Thank you for your review.
We are very sad to hear about your experience with us.
Please reach to us at dorina@autods.com
We'll be happy to assist you with your concerns.
AutoDS Team
I need more information
It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.
Hi "Atpetshops",
Thank you so much for taking time to write this feedabck to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us.
AutoDS Team
I am only doing this so i can cancle my billing because the new person get goals done thingy is blocking it
Hi "L1feCenter",
Thank you for your review.
We'll be happy if you can contact us so we can look into your case and see what happened and how we can sort everything out.
Waiting for your reply!
AutoDS Team
Seems like a great product and help when dropshipping but I am new and cant figure out how to upload products from Amazon to my store.
Hi “Furry Friendship”!
Thank you for sharing your feedback.
We are sorry to hear you’re having difficulties with uploading products.
Your satisfaction is important to us and we look forward to getting this resolved for you quickly!
Please contact us at dorina@autods.com
Waiting for your reply!
AutoDS Team
Jag har problem med att information om produkter, priser etc ändras hela tiden! Jag måste gå in dagligen och kolla att allting stämmer och ändra det som har ändrats av sig själv! Förlorar jätte mycket tid på att rätta till uppgifter om produkten och dessutom är det väldigt missvisande för kunden. Ibland visar det att en klänning kostar 20 kr och ibland 1300 kr vilka är inte de rätta priserna!
När det gäller supporten är vissa jätte snabba på att svara och verkligen försöker verkligen hjälpa till medan andra säger att det inte går att lösa problemet och då får man ingen hjälp egentligen.
I've had a bit of a rough time with AutoDS but overall feel as though they could be a great place for someone to start and scale their business. The team got back to me relatively quickly (within 24hrs usually) and provided decent support when i submitted tickets. There are some currency conversion/integration issues that need to be managed (sale price showing as $19.99 USD in AutoDS shows as $19.99 AUD on Shopify instead of converting)and the product research can be difficult sometimes. Definitely more beneficial to be using this when in the US opposed to Australia like me.
Hi “Bounding Over”!
Thank you so much for your kind words.
We really appreciate you taking the time to share your experience with us.
We will pass the word to Krizza and our customer service team to let them know you enjoy working with them. They are always here to solve any of your problems!
Please feel free to contact us again if you need more help 😊
AutoDS Team