AutoDS: AI Dropshipping & POD

I am experiencing a lot of issues with AUTO DS, but at least i am grateful that they provide an expectational support team. Sofia helped me out today with billing issues and price monitoring issues. I will be monitoring the progress of the price monitoring for my items

Products are nice but internal product delivery needs improvement. They need a truly automated inventory, payment processing and order processing mechanism that operates without monitoring by the store owner.

Not a big fan. Very expensive with limited products.

Lorain was a great representative, however. She was very fast and helped immediately

Not bad to work with.

Customer support is great.

This is my first time using AutoDS. I had created another store and deleted it. I followed the instructions on a You Tuber site and created another store using AI. They were supposed to be linked together. I spoke with Carlos today and he explained they were not connected and sent me the link to assist. I contacted support because my drafts would not import. I hope to have it up and running today.

i like it

Sandy was amazing at searching for solutions to my issues and knowing the solutions to common ones. However, the Shopify and AutoDS backend integration settings and help articles for this sync should be improved by both companies.

Apparently, mentorship is not a priority! According to their reply when I asked a question for a mentor. I can't attach a screenshot of their email in the review but below is the link to the screenshot. I suggest not advertising mentorship advice if you can't offer it.

https://drive.google.com/file/d/1xyTkolyS_dqhXtFvXsxoB21vJfkwOp85/view?usp=sharing

The tracking is not updated in time. Sometimes, it updates the tracking on time, sometimes it doesn't. When I asked why, they got back to me after 3 days. Given the short shipping window for TikTok and amazon, that's too late.

Honestly this has made my business run so much smoother. I had some learning curve at the start as you get used to a certain way of operating. But the more I utilize the system it really is a time saver. Like that I can do everything I need to from one location and support has been very helpful and quick to resolve issues.
Two Week Update:
I have been using the system now for a couple weeks and unfortunately I'm starting to have real doubts in the app. It does offer a lot of features that are helpful but the promises and featured advantages of AutoDS is just untrue. For example they state they will convert all TBA Tracking into bluecare express my experience has been that this only happens 3 out of 10 orders the rest will never be converted. I did contact customer service and everytime they just state they are unable to fix it. Which I know is incorrect as I have a trackerbot account and I'm able to manual convert all my TBA regardless of delivery status etc. Prior to AutoDS I had a perfect delivery rating with all converted, since converting to AutoDS I have multiple late deliveries and many showing TBA tracking which has increased my returns asked for as well as gotten the attention of my selling platform who is asking why I'm not providing valid tracking. Do not offer a service and promote it as it will help you reach top seller status if it really just never works. Hopefully these issues will be fixed and I will update my review in another couple weeks.

Its alright. So far I have had issues with sourcing request and creating a smooth system flow.