Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
27 marzo 2024

The app is trying to charge me $400 when I haven’t even used it at all on my store. I only installed the app 2 weeks ago and was assured upon downloading that no charges would be made despite being forced to agree to a max spend of $5000 to sign up. How is autods getting away with this?

Our Tiny Jungle
Australia
29 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 28 marzo 2024

Hi "Our Tiny Jungle",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team

4 maggio 2024

Very bad service, and I swear that Ali Express is better than them. They imported the wrong product for me and I told them, but they did not solve the matter. They also shipped a bad product to my customers and automatically withdrew my money, and I have emails that prove this. They are really scammers and bad.

TITAN MASK
Emirati Arabi Uniti
10 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 7 maggio 2024

Hi "TITAN MASK"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team

1 aprile 2024

Je n'ai pas eu à utiliser l'application et je l'ai désinstaller avant les 14 jours mais vous voulez me facturer 244 € que je n'ai pas

Noeva
Francia
14 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 3 aprile 2024

Hi "Noeva",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already addressed your concern.
Looking forward for your confirmation at dorina@autods.com
AutoDS Team

31 marzo 2024

I’m on my sons account because he accessed this and added your app now charged his account $270 you guys should be ashamed of yourselves!!!!

My Store
Stati Uniti
10 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 2 aprile 2024

Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
We have already contacted you to the email you provided us and waiting for your reply at dorina@autods.com
AutoDS Team

15 marzo 2024

i pay my money two times but the websites is not working. or refund my money back. if it not working don't just tell you clints

Seb beauty supply
Stati Uniti
16 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 17 marzo 2024

Hi "Seb beauty supply",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com to address your concern
AutoDS Team

20 marzo 2024

É colocado na frente 26,90 dolars e depois cobram 258 dollars no plano mais basico

Charme Vidaa
Brasile
11 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 22 marzo 2024

Hi "Charme Vidaa",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced.
We take concerns like this seriously and would like to address it promptly.
Please reach out directly at dorina@autods.com so we can investigate this issue further and assist you with your refund.
Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter.
AutoDS Team

3 aprile 2024

Autods has very bad customer service and is very confusing to use. I spent a ton of money with them and they will not fufill any of my orders... I plan to cancel this month. Very unhappy.

PrivScreens
Stati Uniti
7 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 5 aprile 2024

Hi "PrivScreens"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience. We'd like to address your concerns and assist you further.
As of now, we have already offered a solution for you.
We are looking forward to your reply at dorina@autods.com .
AutoDS Team

9 maggio 2024

Signed up for a free 14 day trial and they still charged me $40. They said it was because I downgraded my trial plan. I told them no one informed me I would be charged for doing that. Customer service will not budge. I will be reaching out to my credit card company about this.

Edit: the credit card company agreed to credit my account. I highly recommend avoiding using AutoDS based on this negative experience. I signed up for a 14day trial, they auto opted me in a more expensive plan (meaning once the trial ends, I will have to pay this), and when I downgraded the plan, they charged me $40 without my knowledge. They refused to listen to reason or my followups. Not only that, looking at their service, they nickle and dime their customers for every little thing. I've explored other options and think there are better dropshipping apps out there that are more consumer friendly and are easier to use.

NPC Society
Stati Uniti
2 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 13 maggio 2024

Hi "NPC Society",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please also contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team

21 febbraio 2024

ce sont des arnaqueurs et des voleurs

GlobalFinds
Belgio
Circa un mese di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 22 febbraio 2024

Hi "GlobalFinds",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We tried to contact you a few times with no luck.
Could you please contact us at dorina@autods.com ?
We will be glad to help you with your concern!
AutoDS Team

25 aprile 2024

My money was debited even though I deleted the app a few weeks ago.

Ishtar Harmony
Regno Unito
2 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 29 aprile 2024

Hi "Ishtar Harmony"!
Thank you for sharing your feedback with us.
are sorry to hear about your experience.
We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Looking forward to hearing from you.
AutoDS Team