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This app is not very easy to use. I did not like that there wasn't certain things showing.
Hi "SqueakyClean",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team
I had to make another account cuz it wouldn't let me confirm the email and it still doesn't let me confirm it
Hi "Creston.Store",
Thank you for taking the time to write this feedback to us.
We’re very sad to hear that you weren’t satisfied with our service.
Could you please contact us at dorina@autods.com to help you with your issue?
Looking forward to your email!
AutoDS Team
Keep trying to charge my account
Hi "DRISECOLLECTION",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply!
AutoDS Team
Hi "Vital Years",
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us.
AutoDS Team
deception, your company offers 14day trial for 1k items to go into store but won't allow upload without upgrading.... Honestly by law that is deception!!!
Hi "Honey Couture",
We’re sorry to hear that you weren’t satisfied with our service.
Please contact us at dorina@autods.com
We would be glad to help you with all your concerns.
AutoDS Team
While the app works, the management could be better. I had cancelled my account, or so I thought. Was charged still, then a fee they claim can't be waived was applied. Even though I caught the charge immediately and disputed it. Not very good customer service.
Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
Please contact us at dorina@autods.com
Waiting for your reply!
AutoDS Team
great friendly interface but horrible order management, i came from dser to try something new, dsers has a one click order placer with cheaper plans while auto ds forces you to copy and paste all of your customers shipping details before placing an order! I regret switching from dser, auto ds only adds time to my daily dropshipping routine
Hi "HomeTechWonderland",
We’re sorry to hear that you weren’t satisfied with our ordering service.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
You can also contact us at dorina@autods.com
We would be glad to help you with all your concerns.
AutoDS Team
Somehow it shows over $800.00 for my billing. I upgraded a plan because this app always redirects you for upgrading a plan, but it's trying to bill me for two plans. I am new to drop shipping, and I haven't been able to find actual live help with any of this and feel completely lost. I cancelled everything with this app, but the billing still shows up on my Shopify store. Can someone please reach out to me to get this resolved?
Hi "Everything Toys",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. We have tried many times to contact you with no luck.
Please contact us at dorina@autods.com to make it right for you!
AutoDS Team
I'm just starting but it was good so far
Hi “Affordable Trends Store”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Please contact us at dorina@autods.com
We would be glad to help you with your onboarding.
AutoDS Team
Customer Service is slow. I got many bugs. App doesn't import customization variants from Etsy and Amazon. Why?
Hi "FromPicToArt",
We’re sorry to hear that you weren’t satisfied with your experience.
We have tried to reach you with no luck. We would really appreciate it if you could get back to us as soon as possible so that we can settle this issue together.
You can send us an email at: yuval_w@autods.com
AutoDS Team