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Absolutely appalling service from Rizza Jean from Auto DS. Tried convincing me to upgrade to a plan to use their AI store generator, speaking nicely and all smiley faces. Then i upgraded my plan and they give me a US version of the entire shopify store setting. Unable to change back to Australian setting and can't add my bank details. Bought this up to them and they said nah sorry can't help you ...
Hi "TOP G MATRIX"!
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CACA
Hi "MEJORECO",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to ...
WATCH OUT - SCAM! Not even worth one star. Basically scam - I do not know much about the product itself as I have not been using it, but I was on a trial period and then paused my account, until suddenly I get the full annual membership fee bill via my Shopify account. I never signed up for it and my account was paused. No transparency of the conditions and extremely customer unfriendly ...
Hi "Aurora Life",
We appreciate you sharing your feedback with us.
We sincerely apologise for any confusion or inconvenience you may have encountered. Our aim has always been ...
Auto DS is a gimmick. Every product is overpriced and most charge a minimum of $6 shipping. Do not waste your time and money on this garbage.
Hi "ProSalesDirect",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered.
As of now, we have ...
Do not recommend the use of this app or platform. So far, they have taken more than $500 AUD and refused to fulfill my customer's order after multiple attempts to fix this; I had no choice but to be refunded so I could pay my customer back. Auto Ds does not communicate refunds; they take the money. It is best to understand their terms and conditions, which are up to 15%. Still, they took the ...
Hi "TCG Empire"!
We’re truly sorry to hear about your frustration and understand how important a smooth experience is for your business. We take feedback seriously and are ...
Stay away!! A company of thieves! I signed up for their service using a promo code that gives 3 months free. After 3 weeks I was billed for the whole year on the grounds that when registering for an annual program the coupon code does not work. Ok, I canceled the subscription and asked for the money back for the whole year. Since then, I have been trying to get my money back, but instead I ...
Hi "zenzone"!
Thank you for sharing your experience, and we’re sorry for any confusion that occurred. We’ve already contacted you directly and resolved the issue by ...
Pricy and you don't get your money worth of services. You will almost not get any answers to your questions/concerns/issue. The only available type of customer service is via email and chat. The email will take over 24 hours even though they say you will get an answer within 24 hours. You will not get any help via chat; I actually don't believe those in the chat support even speak English. Worst ...
Hi "ModBuy",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 ...
I paid for an entire year. They cut access after a month and ask to pay again. It's really hard to get in touch with anybody. The customer service is non existent. They already took almost USD$600 from me for the year, and now I cannot find anyone to reactivate my account or give me my money back. They are acting like a scammed company , taking people money and not giving them time to use the ...
Hi "ABFASTER",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you ...
Misleading application, I was charged incorrectly in my store and I simply can't get service. My store has never sold for exactly 30 days. I installed the app to find out and because it said the trial was free, I no longer used the platform and they sent me a bill for $248.00, and I can't get service. Be careful, if you have a problem, it is very difficult to solve. in addition to the very ...
Hi "Precinho Carioca"!
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If I can give -5 stars, I would do.
I don't recommend this app. Not even to my cat.
This app is as annoying as not wearing shoes in 40degree hot weather
Hi "Molyfy"!
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