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horrible, after cancelling they still want to charge $250 for yearly... something i've never signed up for. Their prices are out of line with their competitors and they expect me to pay even though i've only had them downloaded for 1 day under their free trial and quickly uninstalled because it wasn't going to help my business.
Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
they just wanna suck your money fr, you could just find other app that are free and it can be use to make money without losing it.
Hi there!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Horrible Experience with AutoDS - BEWARE!
I thought the AutoDS app sounded too good to be true, and unfortunately, it was. Here's how they stole my money and ruined my business:
After using the app for just a few days, they blocked my account for no reason right after I received my first order. I reached out to customer service multiple times, and all I got were generic responses that didn’t address my questions. They couldn't tell me why my account was blocked, where my money was, or how to get a refund for the hundreds of dollars they took from my account without my consent.
I invested many hours finding products to list in my store, gathering reviews, and preparing everything for success. When I finally made my first sale, they couldn't even fulfill it because the address was a PO Box. Then, they blocked my account and didn't refund the $789.63 they stole from me.
I usually don't post reviews, especially negative ones, unless something is really bad. But this company has compelled me to warn fellow dropshippers. AutoDS will steal your money. It's just not fair. I am willing to update this review if they refund my $789.63, but until then, consider yourself warned.
Hi "Alpha Survival",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already contacted you and hopefully, we will make it right for you 🙏🏻
AutoDS Team
I cancelled my subscription because I am not using the app but they are still trying to charge my credit card each month. Not cool.
Hi "Viral Goods Direct",
Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced with AutoDS. Upon review, we addressed the concerns you raised, ensuring that our processes were clearly communicated and that your case received the attention it deserved.
We hope you were ultimately satisfied with the resolution provided, and we remain available for any further support you may need in the future.
Wishing you all the best in your dropshipping journey.
AutoDS Team
Probably one of the worst apps out there on the market. Their customer service is horrible and give you generic responses. I would recommend 100+ apps over this trash app. Take your $$$ elsewhere, these people are unethical and do not deserve a single penny.
Hi "Zerelle",
We’re truly sorry to hear that you feel this way about our app. We strive to provide excellent customer service and support to all our users. Our team assisted you with your concerns, but we didn’t receive any further feedback or communication from you afterward.
We genuinely value your input and would appreciate the chance to resolve any issues you experienced. If you have specific concerns you’d like to discuss, please reach out to us directly. We’re committed to making things right.
Best regards,
The AutoDS Team
He puesto dinero en la cartera y aun no me lo devuelven, a pesar que ya cerré la cuenta, y antes de hacerlo lo consulte con una persona de atención al cliente, me han bloqueado y no tengo manera de contactar con ellos, cada vez que quería cargar un producto estaba agotado, estoy muy desconforme con la aplicación, no es lo que esperaba, Estoy reclamando a diario y me envían correos todos los días de personas diferentes solo para marearme. No hay un seguimiento ni resolución de problemas
Hi "Mate & Sisters"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
I would give -5 if I could.
I was charged $248 in advance for a service I never used and don't want to use. I cancelled, uninstalled your app, but you guys still want to keep my money.
That is a very devious and dishonest way to do business.
I will certainly report this to BBB and other entities.
Hi "My Store"!
Thank you for your feedback, and we're truly sorry to hear about your experience. We want to clarify that we have already addressed and resolved the issue you raised regarding the charges.
We always strive to be transparent and supportive, and we’re committed to ensuring our users have a positive experience. Should you decide to revisit our platform in the future, we are here to assist you.
Best regards,
The AutoDS Team
DO NOT USE OR DOWNLOAD! I WAS CHARGE $573.87 MARCH 1ST FOR SOMETHING I DID NOT USE. THIS MONTH IS ALREADY AT OVER $300 THAT IS EXPECTED FOR THE 17TH. I DID NOT USE THE APP AT ALL! VERY DISAPPOINTING.
Hi "House of Fringe",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already contacted you addressing your concern.
Looking forward to your confirmation!
AutoDS Team
Opened my credit card statement only to find a $360 charge for an app I never used and never agreed to a $360 charge on.
Support is refusing to help.
I suggest you avoid downloading this app so you don't end up $360 worse off.
Hi "Wagzey",
Thank you for sharing your feedback. We take such concerns very seriously.
Our Quality Control Manager personally assisted you in resolving this issue and ensured that you received your money back. However, after providing all the necessary help, we did not hear back from you.
We are committed to transparency and customer satisfaction, and we appreciate the opportunity to address your concerns. If you need further assistance, please feel free to contact us directly.
AutoDS Team
Their service never worked for me. I ordered and input $800 from paypal to my wallet balance. Despite being on chat support for hours and following all their steps, the orders stayed "in progress" for days. I ended having to cancel them and order them manually from various other sellers completely wasting my time and delaying my customers orders. Then the real nightmare began. I went on chat for hours, and opened up 4 separate tickets, was given several auto responses. All I wanted was refunds for my 3 separate paypal transactions. After days, they finally agreed to refund me, then kept 15% stating paypal keeps 15%. They stole my money and kept insisting paypal keeps 15% for refunds. I know this is a flat out lie since I obviously have refunded customers on paypal knowing they get the full refund. Also, they sent me two payments one in full, and one partial amount. When I did three separate paypal payments to them. If paypal really took 15%, I would've received three separate refunds with 15% removed, instead of one payment 100% refunded and one artbitrary amount. DO NOT USE this service. I wish I could give zero stars.
Hi "EDGE Mobility System",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team