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We tried AutoDS for a few weeks and were very disappointed. The app doesn't work. The product prices in the shop have changed at times, e.g. B. from $400 to $8000!! We couldn't be told why it happened. Can't imagine when that happens in a shop that contains thousands of items. Some of the variants were not imported. Some variants did not import variant images. Products were showing as "sold out" in the shop even though they were plentiful on the source side (Walmart, Wayfair, and Amazon). Customer service was always friendly and helpful but was only able to fix the errors at times. After a while, the same errors appeared again. The app seems to have been on the market for a long time but has as many bugs as if it was launched just yesterday. It is also very questionable whether the images that are imported using this app are not copyrighted. I asked for a refund and got a standard letter why a refund is not possible despite all the problems I had. I can only advise anyone who really wants to build a serious business to look around for an alternative, as this app is a real troublemaker.
Hi "Good Vibes Furniture",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team
SCAM APP! BE CAREFUL
I was charged £294.57 after using their 14-day trail just to explore their app. I've never used it and even if I did continue with the app (which I didn't) I should have only been charged for the membership which is meant to be $39!!!!!
Update 25/07/23: I was going to remove this review as my issue got resolved however, the owner emailed me threatening me with legal action due to leaving a review about my experience and receiving a refund from Shopify. Shocking. I hate doing these types of reviews but the way he has treated me warrants me to tell everyone.
Hi "Coles Choice",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please feel free to contact us at dorina@autods.com
We will be glad to help you !
AutoDS Team
AutoDs à fuir !
Pour 40 dollars tu peu importer seulement 500 variantes de produit et non 500 produit comme indiquer ( Exemple : pour des forêt qui on plusieurs diamètre, vous pouvez pour 40 dollars espérer mettre environ 5 à 6 articles maximum dans votre boutique. ) Ridicule...
Il y a de nombreux bug présent et de fonctionnalité très sommaire:
1- Pour certains articles les variantes ne seront pas totalement importer
2- Le stock pour certains articles et faussé donc en rupture constante
3- Les prix de certains articles hors de la chine sont importer en dessous du prix d'achat (ceux qui peu posé problème ces d'avoir un article moins chère que le prix réel)
4- L'importation, le tri des images, le tri des variantes tout est non fonctionnel
Je vous laisse découvrir ou pas l'une des pire plateforme jamais conçus à ce jour ! Bonne chance !
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AutoDs to flee!
For 40 dollars you can only import 500 product variants and not 500 products as indicated (Example: for forests that have several diameters, for 40 dollars you can hope to put around 5 to 6 items maximum in your store.) Ridiculous...
There are many bugs present and very basic functionality:
1- For certain items the variants will not be fully imported
2- The stock for certain items is distorted and therefore constantly out of stock
3- The prices of certain items outside China are imported below the purchase price (those which pose a problem are having an item cheaper than the actual price)
4- Importing, sorting images, sorting variants everything is non-functional
I'll let you discover or not one of the worst platforms ever designed to date! Good luck !
Hi “Mechanical diy dealer”!
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience with us.
Regarding the pricing of our plans, we kindly request you to reach out to our support team. They are more than willing to assist you with various offers that might better suit your needs.
As for the concerns you've raised regarding certain malfunctions, we are working hard to solve all the pending issues and make sure that these don't happen again.
Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have.
AutoDS Team
App sucks. Bought a membership and now I cannot log in. There isn't even a number to call for help. Rediciulos
Hi "My Store",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us at dorina@autods.com
Waiting for your reply!
AutoDS Team
É colocado na frente 26,90 dolars e depois cobram 258 dollars no plano mais basico
Hi "Charme Vidaa",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced.
We take concerns like this seriously and would like to address it promptly.
Please reach out directly at dorina@autods.com so we can investigate this issue further and assist you with your refund.
Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter.
AutoDS Team
Ich bin sehr enttäuscht, das ist nicht der Standard, den ich von Shopify Apps kenne!
Mir wurde heute ein Jahres Abo berechnet nach der Testzeit direkt das ist nicht korrekt. Ich hatte nicht die Möglichkeit ein richtiges Abo auszuwählen. Dies hätte ich auch nicht getan, denn der Kundenservice war nie erreichbar. Auch der angebliche Live Chat war immer außer Betrieb. Außerdem haben die Funktion der App nicht das getan, was versprochen wurde, weshalb ich alles manuell machen musste. Ich rate dringend davon ab diese App zu installieren. Ihr werdet nur ein Haufen Kosten haben und keine Leistungen Ich hoffe ich bekomme das Geld zurück erstattet 235 €. Für nichts sind etwas viel.
Hi "Clubear",
We appreciate you sharing your feedback with us.
We sincerely apologise for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team
Probably one of the worst apps out there on the market. Their customer service is horrible and give you generic responses. I would recommend 100+ apps over this trash app. Take your $$$ elsewhere, these people are unethical and do not deserve a single penny.
Hi "Zerelle"!
Thank you so much for your review!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems 🙂
Please feel free to contact us again if you need more help!
AutoDS Team
WHY YOU CHARGE ME 565€ !!!! WHY YOU ARE NOT ALLOWED TO DO THIS
I WANT MY MONEY BACK WITHTIN 24h
Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced.
Please contact us at dorina@autods.com so we can address your concern.
Waiting for your message!
AutoDS Team
You guys arbitrarily stole money from my account
And not paying the right amount
Scam site
And I will do this to the end how many people who lost their money automatically log into the system to steal and don't know why.
A very dangerous app
Hi "Store Fashion",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please feel free to contact us at dorina@autods.com
We will be glad to help you !
AutoDS Team
I am being charged for this app when I downloaded it in error was told I would not be charged. I never used it.
Hi "House Of Raes Boutique",
Thank you so much for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
You can also contact us at dorina@autods.com
AutoDS Team