Recensioni (8.097)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
14 novembre 2023

I am being charged for this app when I downloaded it in error was told I would not be charged. I never used it.

House Of Raes Boutique
Stati Uniti
27 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 17 novembre 2023

Hi "House Of Raes Boutique",
Thank you so much for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
You can also contact us at dorina@autods.com
AutoDS Team

16 ottobre 2023

extension qui fonctionne pas toujours, abonnement cher, leurs base de données et très limités, en plus de ça on nous demande de mettre un avis positif ici pour nous récompenser de 40USD mais au final c'est des escrocs.

OCINET
Francia
3 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 18 ottobre 2023

Hi "OCINET",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with your onboarding!
AutoDS Team

25 settembre 2023

Avoid AutoDS at all costs!

My experience with their services has been incredibly frustrating. First of all, their automation service, which they advertise as included, is actually an expensive 'add-on' that you have to pay for separately. What's even more infuriating is that even after paying for this service, it never functioned properly. I had to contact their support team numerous times due to recurring errors on their end. In the end, the automated service proved useless, forcing me to manage everything manually.

One of the most aggravating incidents involved items that AutoDS marked as 'shipped,' but they never reached my customers. Shockingly, I only discovered this when I proactively sought tracking information and was told that the product had gone out of stock on the supplier's website. AutoDS failed to notify me of this issue, which is the least one can expect from such a service!

As a result, they couldn't fulfill my customers' orders, leading to sudden cancellations, refunds, and financial losses on my part.

To compound the frustration, their online chat support is consistently unavailable. When you face an urgent issue, your only recourse is to open a 'ticket' and wait for a response, which can be excessively time-consuming and inconvenient.

In conclusion, I strongly advise against using AutoDS. Their services are unreliable, their pricing is deceptive, and their customer support is sorely lacking. There are far better alternatives available for your automation needs!

MOVLY STUDIO
Regno Unito
4 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 29 settembre 2023

Hi "MOVLY STUDIO",
We’re sorry to hear that you weren’t satisfied with our service.
We want to assure you that our team is already taking actions to resolve the issue.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at yuval@autods.com
We will be glad to help you with all your concerns.
AutoDS Team

20 ottobre 2023

I had such a bad experience with AutoDs.
The price and availability of a product changed when importing from the supplier website to AudtoDs platform. I lost so many sales because my AutoDs listing was showing out of stock, but actually it wasn't. And many of my products were overpriced, as AutoDs set a way wrong higher price from the supplier.
I contacted them, and they fixed it, but it happened again every time I added a new product to the platform.
They also charge extra to use AI features for text and to automate each order you make, which other apps have included in their subscription.
Communication is a nightmare; they reply quickly but don't have a follow-up system to know your past issues. So every time a new customer service agent talks to you, you need to explain all the issues and enquiries again.
They still charged me after I cancelled and filled out their form. So I had to do it again to get the refund.
They have good potential. However, I lost time and money when there were many other efficient apps out there.
To finalize, I received an email from Eva, the customer manager, asking why I left AutoDs. I replied with all this feedback, and in some way, the email went to the support team, and they opened a ticket saying my account was deactivated. Well, what a big mess.

plants&people
Australia
27 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 22 ottobre 2023

Hi "plants&people",
Thank you for taking the time to write this feedback to us
We are sorry to hear you were not satisfied with our service.
Please contact us at dorina@autods.com.
We would be glad to make it right for you and help you with your onboarding.
Waiting for your reply!
AutoDS Team

17 settembre 2023

Not seeing the product that valuable

HOME LUXURY SHOP
Stati Uniti
Circa 2 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 19 settembre 2023

Hi "HOME LUXURY SHOP",
Thank you so much for taking the time to write this feedback to us.
We’re very sad to hear that you weren’t satisfied with our service.
We are trying to improve continually, and we are more than happy to listen to your potential suggestions.
Please contact us at dorina@autods.com
We would be happy to address all of your concerns.
AutoDS Team

Data modifica: 19 giugno 2023

The app is good, but the company itself is a bit scam. The platform has a mistake and I paid twice for product search credits, and they do not want to return my money back, even do not want to convert it into auto-order credits. But credits for products finder do not worth it, from 200 products that autos promise 8 sales per month for every product, I sold 0 at all, no sales, even no views on that products. So, they sell credits that are not worth the money, and if they cached you, they do not want to refund you because they know that you will not buy these credits anymore.
I have asked them to close my account and give me a refund.
They closed my account but didn't give me the money back.

FoxMart™️
Regno Unito
3 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 15 febbraio 2023

Hi "FoxMart™️",
We’re sorry to hear that you weren’t satisfied with your experience.
We have tried to reach you with no luck. We would really appreciate it if you could get back to us as soon as possible so that we can settle this issue together.
You can send us an email at: yuval_w@autods.com
AutoDS Team

14 dicembre 2022

They Don't Let you Cancel your Subscription Months later. They Make you get in contact with them which Takes Days. Don't do Business with them they will keep you in your subscription no Matter how hard you (ask) for it to be canceled.

Bubble Tea Key-Chains
Stati Uniti
3 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 15 dicembre 2022

Hi "Bubble Tea Key-Chains",
Thank you so much for taking the time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us!
AutoDS Team

21 gennaio 2023

App has stopped working. It has locked me out and tells me I need to choose a subscription, but when I do it says it is not allowed for this shopper. for $40 a month I am very disappointed

Galaxy Discover™
Australia
3 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 22 gennaio 2023

Hi "Galaxy Discover™",
We’re sorry to hear that you weren’t satisfied with our service.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have.
AutoDS Team

4 novembre 2023

do not use this

Naked & Famous
Romania
10 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 6 novembre 2023

Hi "Naked & Famous",
Thank you for taking the time to write this feedback to us.
We’re very sad to hear that you weren’t satisfied with our service.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team

Data modifica: 28 dicembre 2023

Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues.

Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion).

It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry. 

Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way.

I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.

Vlixen
Stati Uniti
1 giorno di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 2 dicembre 2023

Hi "Vlixen",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team