AutoDS: Dropshipping & POD , 7.099 recensioni

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 28 marzo 2024

Please read this review carefully. I will explain why they deserve 1 star review.

There is no option to attach the images in the review otherwise you could watch yourself how they kept on changing their response and manipulate the situation.

1. When we installed this app we saw 4 different packages, basic advance, professional and the last one customize package. If you see their packages, you see 200 products in their basic package, remember these are not products, these are just product variants. For example if you add a product named as woman swim suit containing 10 different colors and 10 different sizes containing 100 Variants, it means you imported 100 products not 1 product.

2. We did not mind it and we decided to upgrade the plan to 139 USD per month. In this package we were able to import 3000 variants. They told us that it is one time payment if you want to import extra products(variants). That is why we agreed and upgraded our plan.

3. When we imported our desired number of products and wanted to know how to downgrade the plan , they told us that the variants that do not fall under your downgraded plan will not be monitored if you downgrade your plan, which they did not mention before when we wanted to upgrade the plan.

4. We did not mind but the problem was that we were not able to downgrade the plan "wow". Consequently, we had to change the payment method and remove our payment card from this app.

5. The winning products they recommend on their dashboard (LOL), they get commission from these products and consequently present them as winning products XD. They are not winning at all and are outdated products. So, do not fall in their TRAP.

6. The other problem with this app is their customer support response. Other apps that have more reviews and are free to use, they provide 24/7 live support and here we were paying 139 USD and not getting the support we required from them. We had to wait 24 hours in order to get the response. I think they provide email support option just to manipulate their customers. In short, if we paid hefty amount, we deserved live chat support.

7. We want our money back that we paid because of your lies and manipulating the situation with time.

8. Influencers get money through their affiliate links and do not mention cons of Auto DS at all because they are just behind the money they get through affiliate program.

9. The automation of order fulfilment is the only truth I saw in their app, but I did not use this feature much that is why I can't say further about this feature.

10. Overall, I will never recommend you and anyone this app that only cares about money and nothing else.

WeShop365
Stati Uniti
5 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 4 aprile 2024

Hi "WeShop365"!
Thank you for sharing your feedback with us. We are sorry to hear about your experience. We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Your feedback is valuable, and we're committed to improving our services.
Looking forward to hearing from you.
AutoDS Team

29 febbraio 2024

The mentorship service is a (paid) joke (and a very bad one). Apparently, the mentors' main objective is to ensure that you don't ask many questions (only one per ticket, and you have to wait for the answer - sometimes two days before asking another). The interface isn't clear and the chat is absent. Very little is included in the subscription (you have to buy credits or options for almost everything). In short, a very expensive application that takes people for fools (in auto pilot). Just one question: why are they rated so highly?

KIT-KIT
Francia
9 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 3 marzo 2024

Hi "KIT-KIT",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Waiting for your reply!
AutoDS Team

7 marzo 2024

DO NOT USE OR DOWNLOAD! I WAS CHARGE $573.87 MARCH 1ST FOR SOMETHING I DID NOT USE. THIS MONTH IS ALREADY AT OVER $300 THAT IS EXPECTED FOR THE 17TH. I DID NOT USE THE APP AT ALL! VERY DISAPPOINTING.

House of Fringe
Canada
3 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 11 marzo 2024

Hi "House of Fringe",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already contacted you addressing your concern.
Looking forward to your confirmation!
AutoDS Team

11 aprile 2024

Update: I spoke again to FedEx and they reconfirmed that the tracking # provided by AutoDS was not associated with the shipment from my order. FedEx did ask me to have a representative from AutoDS call FedEx directly so FedEx can verify with AutoDS that in fact the tracking # and shipment was not under my name and that it was not delivered to the address on the order.

Instead of just telling me it was delivered, all AutoDS has to do to help resolve the issue is to hear for themselves directly from FedEx. Then AutoDS can get with the supplier and figure out what is going on.

I am now waiting to see if and when AutoDS do what is right and call FedEx to speak with a representative. I have already spent 3 days trying to resolve where my order was shipped.

While the responses from AutoDS staff want to be helpful, and they are pleasant, there seems to be difficulty in actually doing anything to resolve the issue.

A fulfillment disaster! Two test orders were shipped to people and addresses unknown. All AutoDS does is respond stating the delivery was confirmed and sent to correct address, yet the shipping confirmation they provide includes an order # that is entirely different from the order number on both my shop and AutoDS dashboard.

According to FedEx, the tracking number provided by AutoDS is associated with someone else's name and address, and none of my information is on the shipping label under the tracking number. FedEx does not have any record of my name or address being associated with the tracking number.

Somewhere there is a disconnect in matching the tracking # to the correct order and order number. This has happened twice now on the same product being fulfilled by AutoDS.

How is it that there are two completely different order numbers? The order number on the AutoDS delivery confirmation sent to me, is not the order number on my AutoDS dashboard, even when removing my store's prefix.

Fitch's Coffee & Tea
Stati Uniti
Circa un mese di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 14 aprile 2024

Hi "Fitch's Coffee & Tea",
We’re sorry to hear that you weren’t satisfied with your experience.
Please rest assured that our team is actively working to address the issue.
For any further assistance or clarification, please feel free to reach out to us at dorina@autods.com.
AutoDS Team

20 marzo 2024

I paid for an entire year. They cut access after a month and ask to pay again. It's really hard to get in touch with anybody. The customer service is non existent. They already took almost USD$600 from me for the year, and now I cannot find anyone to reactivate my account or give me my money back. They are acting like a scammed company , taking people money and not giving them time to use the service they pay for.

If I could give them less than 1 star, I would because that's what they deserve.

This company is a scam. i want my account reactivated or I want my money back. But no one would respond me.

If I could attach screenshots here to show the money I paid I would, yet, they still cut access to my account and it's been over a year.

Shopify should investigate this and remove this company from the app store because they're only in it for themselves to take or better yet, to rob people trying to make a living.

ABFASTER
Stati Uniti
Circa un mese di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 22 marzo 2024

Hi "ABFASTER",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply!
AutoDS Team

27 marzo 2024

The app is trying to charge me $400 when I haven’t even used it at all on my store. I only installed the app 2 weeks ago and was assured upon downloading that no charges would be made despite being forced to agree to a max spend of $5000 to sign up. How is autods getting away with this?

Our Tiny Jungle
Australia
29 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 28 marzo 2024

Hi "Our Tiny Jungle",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team

14 aprile 2024

esto es una mierda m estan cobrando una locura sin nisiquiera usarlo

GentelShop
Spagna
17 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 16 aprile 2024

Hi "GentelShop",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. |
As of now we have already contacted you to address your concern.
Looking forward to your reply at dorina@autods.com
AutoDS Team

1 aprile 2024

Je n'ai pas eu à utiliser l'application et je l'ai désinstaller avant les 14 jours mais vous voulez me facturer 244 € que je n'ai pas

Noeva
Francia
14 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 3 aprile 2024

Hi "Noeva",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now we have already addressed your concern.
Looking forward for your confirmation at dorina@autods.com
AutoDS Team

15 marzo 2024

i pay my money two times but the websites is not working. or refund my money back. if it not working don't just tell you clints

Seb beauty supply
Stati Uniti
16 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 17 marzo 2024

Hi "Seb beauty supply",
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com to address your concern
AutoDS Team

7 febbraio 2024

How tf did they expect people to join only with paid programs
big meh!

Corinthian Boutique
Grecia
2 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 9 febbraio 2024

Hi "Corinthian Boutique",
Thank you for taking the time to write this feedback to us.
We’re very sad to hear that you weren’t satisfied with our service.
We are trying to improve continually, and we are more than happy to listen to your potential suggestions.
Please feel free to contact us at dorina@autods.com
AutoDS Team