Recensioni (857)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 87% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
2 settembre 2025

Un Eccellente Servizio da Parte del Tecnico che si chiama DORINA di AutoDs!
Desidero esprimere la mia sincera gratitudine verso il tecnico di AutoDs che mi ha assistito recentemente. Ho avuto problemi con il credito sul mio vecchio account e, grazie alla sua competenza e professionalità, il problema è stato risolto in modo rapido ed efficace.
Il tecnico ha dimostrato una profonda conoscenza del sistema e ha saputo guidarmi attraverso ogni fase del processo. Non solo ha convertito il mio vecchio account in un nuovo account senza intoppi, ma ha anche fornito chiarimenti utili su come ottimizzare l'uso della piattaforma per le mie esigenze future.
La comunicazione è stata eccellente: è sempre stato disponibile per rispondere a qualsiasi mia domanda e ha mostrato un'attenzione al cliente esemplare.
Raccomando vivamente il servizio di AutoDs e, in particolare, il lavoro di questo tecnico. La mia esperienza è stata assolutamente positiva, e so di poter contare su di loro in futuro.
Grazie DORINA ancora per l'ottimo lavoro!

AutoGear
Italia
3 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 3 settembre 2025

Hi "AutoGear"!
It’s wonderful to hear that Dorina was able to help! We’ll pass along your kind feedback to them. Thank you for your support!
The AutoDS Team

Data modifica: 5 agosto 2025

The app offers a 14-day trial which is not 14-days but 13-days before they actually charge you a full subscription. They do not make it easy to cancel as support is on the other side of the world. I contacted support and eventually was helped to my satisfaction.

While the app is complex and has a lot of capability, the trial is not long enough to explore its full capabilities. I still would recommend AutoDS.

Aurevity
Stati Uniti
10 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 30 luglio 2025

Hi "Aurevity",
Thank you for sharing your feedback and for your recommendation!
We’re glad to hear our support team was able to assist you to your satisfaction. Your comments about the trial length and cancellation process are noted, and we’ll review them as we continuously work to improve both our platform and user experience.
The AutoDS Team

17 marzo 2025

It’s incredible how much they value our business. They always respond within a few hours with accurate and helpful answers.

Uniquebuying
Stati Uniti
Circa un anno di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 19 marzo 2025

Hi "Uniquebuying"!
Thank you so much for your kind words! 😊 We truly appreciate your support and are glad to hear that you find our responses helpful. If there’s anything we can do to make your experience even better, please let us know—we’re always here to help!
The AutoDS Team

7 agosto 2024

I’ve just started using Auto DS: US Dropshipping & POD for a while now, and it has been a great tool for automating my dropshipping business. The integration with my store was smooth, and the user interface is intuitive, making it easy to navigate and manage my products.

One of the standout features is the automated order fulfillment, which saves a lot of time and reduces manual errors. The app also provides a wide range of products to choose from, and the inventory management tools are reliable.

However, I did encounter a few minor issues with customer support response times, which could be improved. Additionally, while the app offers a lot of features, some of them come with a steep learning curve, especially for beginners.

Overall, I would definitely recommend Auto DS to other dropshippers looking to streamline their operations. It’s a solid platform with room for improvement, but it delivers on its core promises.

FredStore
Stati Uniti
9 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 9 agosto 2024

Hi “FredStore”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
Have a great day!
AutoDS Team

Data modifica: 26 marzo 2025

an amount has been deducted from my account without using the app via Shopify. Dorina (AutoDS team) contacted me to report this inconvenience, and I was refunded. I appreciate her professionalism. Personally, I unsubscribed because I couldn't import my items from Alibaba to Shopify. I was even using links, but I couldn't find my niche. I was only offered AliExpress items.

denichetaperle
Lussemburgo
Circa 19 ore di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 20 marzo 2025

Hi "denichetaperle",
Thank you for your honest feedback and for giving us the opportunity to make things right.
If you ever decide to give AutoDS another try, we’d love to support you in finding the right niche and making the most out of the platform.
The AutoDS Team

26 ottobre 2024

Very responsive staff and helpful relatively quickly to answer questions. The representative anticipated the answers I would need and went above what I was asking to offer answers.

brexic
Stati Uniti
8 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 27 ottobre 2024

Hi “brexic”!

We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team

Data modifica: 23 aprile 2023

I was having a challenge in importing items from AliExpress sourced from US suppliers. Then Mechelle was kind and patient enough to show me on how to do it. Excellent support and customer service indeed. Thank you. :)

04/23/2023

I thank Yuval for helping in getting the necessary refunds.

Smart and Easy Living
Stati Uniti
7 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 28 settembre 2022

Hi “Smart and Easy Living”!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Mechelle was able to answer all of your questions!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.

AutoDS Team

Data modifica: 28 settembre 2023

EDIT:

What a difference good customer service makes. In this case from zero to hero. As per my previous review, I had a terrible initial experience with the customer service over chat. They basically just copy & pasted irrelevant information and left me hanging for 3 weeks but after leaving the previous review they assigned Dorina Tsompani to help me. Dorina walked me through every issue, made sure everything worked and completely changed my mind about the AutoDS. She is an absolute star. I hope that I can provide the same level of customer experience to my customers that she provided!

.......

DO NOT USE AUTO DS, IT IS SCAM SOFTWARE. I watched all their tutorials and followed all their instructions. I tried to connect 2 products from Amazon and 1 from AliExpress, standard dropshipping sources that their software should be able to handle based on what they say it can do but it didn’t work. I submitted a ticket and they said the would have their developers look into why it wasn’t working. 3 weeks later and multiple job tickets submitted and responded to but still no progress. They had the gaul to only offer me 15% for my troubles so that I would be paying 85% for a software that works 0% with no idea of timeline for the fix given. No thank you. You have been warned, don’t make the same mistake and believe all their promising YouTube videos. Don’t waste your time and money.

Mill & Willow
Regno Unito
6 mesi di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 11 luglio 2023

Hi "Mill & Willow",
We’re sorry to hear that you weren’t satisfied with our service.
We pride ourselves on our product and the high-quality standards we maintain and would like to make things right.
Please contact us at dorina@autods.com
AutoDS Team

6 giugno 2025

This app is very easy to use. It is also very helpful when opening your store

Noah's Place
Stati Uniti
4 giorni di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 9 giugno 2025

Hi "Noah's Place"!
Thank you for your feedback! We're glad you're using our platform and appreciate your input. We're always striving to enhance the experience, and your insights help us identify areas where we can improve. Stay tuned for upcoming updates as we work to make the platform even better for you!
The AutoDS Team

4 agosto 2024

So far so good! I had tried another DS company and connecting it to ae was AWFUL!With AutoDS it has been so much easier and just within a day I have already made my first sale!

Gorgeous Strands Retail
Stati Uniti
1 giorno di utilizzo dell’app
AutoDS Dropshipping Tools ha risposto 6 agosto 2024

Hi “Gorgeous Strands Retail”!

We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team