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**UPDATED REVIEW***
While I have had some issues with the software from time to time (like all software), the staff has ALWAYS been kind and courteous and always nice to work with even when I wasn't. AutoDS is the heartbeat of my store so just like my real heart, when I have a problem it is serious, The way they dealt with my recent issue restored my faith in AutoDS. I look forward to a long running relationship. **INITIAL REVIEW***
I have chatted with support several times and they have been VERY helpful, and fast. I appreciated their cheerfulness and understanding. They have been a pleasure to work with.
Hi "Just Wright Tactical"!
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them.
They are always here to solve any of your problems.
Please feel free to contact us again if you need more help!
-AutoDS Team-
It's truly helped out greatly, especially for a beginner like myself, this is much appreciated. Reason for 4 stars is some tweeks that are confusing or not able to do.
Hi “The Last Cap”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team
EDIT:
What a difference good customer service makes. In this case from zero to hero. As per my previous review, I had a terrible initial experience with the customer service over chat. They basically just copy & pasted irrelevant information and left me hanging for 3 weeks but after leaving the previous review they assigned Dorina Tsompani to help me. Dorina walked me through every issue, made sure everything worked and completely changed my mind about the AutoDS. She is an absolute star. I hope that I can provide the same level of customer experience to my customers that she provided!
.......
DO NOT USE AUTO DS, IT IS SCAM SOFTWARE. I watched all their tutorials and followed all their instructions. I tried to connect 2 products from Amazon and 1 from AliExpress, standard dropshipping sources that their software should be able to handle based on what they say it can do but it didn’t work. I submitted a ticket and they said the would have their developers look into why it wasn’t working. 3 weeks later and multiple job tickets submitted and responded to but still no progress. They had the gaul to only offer me 15% for my troubles so that I would be paying 85% for a software that works 0% with no idea of timeline for the fix given. No thank you. You have been warned, don’t make the same mistake and believe all their promising YouTube videos. Don’t waste your time and money.
Hi "Mill & Willow",
We’re sorry to hear that you weren’t satisfied with our service.
We pride ourselves on our product and the high-quality standards we maintain and would like to make things right.
Please contact us at dorina@autods.com
AutoDS Team
If this makes things faster and easier, then I love it, but I am still learning. The thing that sucks for someone starting out is having to buy a plan for each store.
Hi "I-N-Spire",
Thank you for your feedback.
It’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
We will be glad to help you with any concerns you have.
Have a great day!
AutoDS Team
it does what it says it does and make my life as a dropshipper easier, the 24/7 help senter is very helpful and kind, this is a very good tool to work with and ill continue to use it in the future as well
Hi “Cloud Connectors”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team
good app to use for drop shipping , helped me out a lot starting off and id recommend to anyone wanting to start
Hi “SPARTAN LABZ”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team
There is quite a lot to learn form this experience. AS someone new the system provided did help guide me in a decent way. Hopefully it can be even more simpler to navigate and understand the most important aspects to using this application vs other options
Hi "My Store"!
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
Pretty easy to use but lots of random fees and some info is left out on how to integrate with CJdropship, small bugs, videos could be more straightforward. Overall good
Hi "FurFetch.ae",
Thank you for your feedback.
It’s helpful to know how our members experience each individual item, as we take into consideration every piece of feedback that we come across.
We will be glad to help you with any concerns you have.
Have a great day!
AutoDS Team
i like how it automates the process for you and was a little confusing but i did some quick research and was able to get it right
Hi “Night Havens”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
We would love to hear some additional feedback about how we could improve our service even more.
Please feel free to contact us.
AutoDS Team
Mechelle was very supportive in the live chat support :)
It is a great app and very user friendly , slightly expensive for using minimal functionality is my only criticsim
Hi “PICKLEBALL LEGENDS"!
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that Mechelle was able to provide you with exceptional service!
We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊
Thanks again for supporting our business.
AutoDS Team