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AutoDSでは、無料試用期間をうたっていますが、実際には年会費を引き落としてきます。絶対に利用してはいけません。→ 抗議した結果返金はされました。
"Hi "PHOOZYジャパン",
Thank you for sharing your feedback. As we discussed in our private communication, we have now fully resolved the concern you raised.
We value you as a user and are committed to supporting your business. Best of luck!
The AutoDS Team
Automatically charged me a full year subscription for an account I can't even access. Trying to get support to resolve this and the AI is stating I opened an account 6 years ago when it was in fact last year. Very poor customer service and I am still trying to get my money back.
Hi "Wilbury Whippet"!
Thank you for your feedback.
We’re sorry to hear about your experience and the frustration this caused. We’ve reviewed the case and can confirm that the issue has now been fully resolved.
If there’s anything else we can assist you with, our support team is always here to help.
The AutoDS Team
Cannot get orders to ship. Still awaiting fulfillment on Christmas orders from last year.
Hi "TopShop"!
Thank you for the review. Our team has already reached out to you personally to handle this. We are just waiting for your reply to proceed with the solution!
The AutoDS Team
This is my first week using AutoDS and it has been a nightmare. I'm trying to upload hundreds of products and some are going to Shopify with no images, just blank listings with no photos. Support has not provided any real solution. First they told me to resync my store, didn't work. Then they told me to delete and reupload the products, didn't work. Now they're telling me I have to wait to hear back from their developers with no timeline. Three different responses, zero results, and those products are still broken. I can't manually fix each one, that defeats the entire purpose of using automation software. If I'm getting errors like this during onboarding before I've even launched, what happens when orders start coming in? For a platform that calls itself all-in-one automation, basic product importing with images should work consistently. This has been quite disappointing and I'm seriously reconsidering whether this is the right tool for my business.
Hi "Little Cub Gear"!
Thank you for your feedback. We’re sorry to hear about your experience. To ensure this is handled with the utmost care, our Voice of the Customer Manager has personally contacted you to assist you directly but we have not heard back from you.
We are committed to resolving this for you and are here to support you every step of the way whenever you are ready.
The AutoDS Team
Attention aux frais cachés et aux pratiques de facturation douteuses !
Une expérience extrêmement décevante. L'application semble intéressante au début, mais méfiez-vous des frais qui s'accumulent sans avertissement clair. Le support client est quasi inexistant lorsqu'il s'agit de demander un remboursement ou de régler un litige technique. C'est un système conçu pour vider votre compte avant même que vous ayez fait votre première vente. Passez votre chemin, il existe des alternatives bien plus honnêtes et transparentes pour le dropshipping au Québec. À fuir !
Hi "Dormyx"!
Thank you for the review. Our team has already reached out to you personally to handle this. We are just waiting for your reply to proceed with the solution!
The AutoDS Team
got a trial, didnt sell a thing. So no exstension on the trial to see if its actually worth having.
support is automated.
its a no from me
Hi "Wylies Outdoor World"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team
This platform charged me a large amount for a yearly plan I never intended to purchase. Immediately after, my account access was restricted, which makes this situation even more suspicious. I have contacted support and expect a full refund. If not resolved urgently, I will escalate this with my bank as an unauthorized charge.
Hi "Velmora"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team
DO NOT PAY IN FULL ... PAY MONTHLY. YOU WILL GET ISSUES AUTODS WILL NOT FIX -They took my money and ran and left me with issues unresolved. Uncomprehensive! I don't do reviews, but this platform is taking the life out of me not to review
worst experience ever with this platform. picking up random orders from 2025 and not syncing with new orders from 2026. picking up wrong buy prices and explaining it will be updated from draft to imported folder (products) $32 was $532 buy price! variants not splitting according to settings. bulk changes come back with error and not processed (redo, recheck, redo, recheck) when there was "no error" basically had to check and recheck work is time consuming and not being productive. Too many tech issues and still not resolved after 3 months. Just keep receiving emails from CS acknowledging raised concerns only to be told it is being reviewed =3months. no resolutions. asked to speak to a manager to handle the issues raised.
NO MANAGER SENT ME AN EMAIL.
PERSISTANT ISSUES AND I HAVE OVER 10+ (too much to list)
If I had only 2 I understand. I was constantly on CS asking why the simplest task on their platform is not correct. It's not rocket science.
Hi "MODESTTHING"!
We are incredibly sorry for the frustration and the technical hurdles you’ve faced over the last few months. This is certainly not the experience we want for our users. We want to make this right immediately.
Our Voice of Customer (VoC) Manager has sent a personal follow-up to your email today to ensure we bypass the standard queue and resolve the issues you mentioned.
Please look for that message so we can get your store back on track.
The AutoDS Team
We were charged over €300 despite only using the app once during the free trial period. After the trial ended, we did not continue using the application at all, yet we were still billed a significant amount. This is completely unacceptable.
There was no clear indication that such charges would apply after minimal or no usage, and we believe this billing is unjustified.
We were charged over €300 despite only using the app once during the free trial period. After the trial ended, we did not continue using the application at all, yet we were still billed a significant amount. This is completely unacceptable.
There was no clear indication that such charges would apply after minimal or no usage, and we believe this billing is unjustified.
We are therefore requesting a full refund of the amount charged, or at the very least that the invoice be cancelled, and that our account or subscription be removed from your records. We expect this issue to be resolved promptly and professionally.
We hope you will take this matter seriously and improve transparency for future users.
Thank you.
Hi "Calmeow"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team
I cancelled this app during my free trial period and they still went ahead and tried to debit my card.
Hi "Auto M"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V and our Customer Reviews Specialist will contact you directly.
We look forward to hearing from you soon.
The AutoDS Team