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Update on 30/11/2023
Not Autods
my BFCM result is a loss of £250 BECAUSE OF YOUR SYSTEM AGAIN NOT MONITORING PRICE AND STOCK NOT AUTOORDER FOR ALL YOUR SUPPLIER I AM ASKING MY SELF WHU I PAY FOR YOU TO MAKE LOSS.
Update on 25/10/2023
AutoDS has made significant improvements to its service recently. It's now effectively detecting prices, and stock, and providing better support for a variety of suppliers beyond Amazon. The changes have greatly improved our profit margins, and AutoDS is now a valuable tool in our e-commerce operations. Their customer service, especially the assistance provided by Dorina, has been exceptionally helpful in resolving issues promptly. Thanks to these improvements, we're now much more satisfied with our experience with AutoDS.
Update on 15/10/2023
I have been with you for more than one year
1. when you tell me those items are not supported by Autods, and you advertise that you support Costcouk as a supplier This means you lie to your customers
2. you advertise that your AutoDS automate my orders and I discovered that it's only for Amazon, not your other supplier This means you lie to your customers
3. when your system fails to update/monitor the products and I get orders for items not available on the supplier website and I lose money and reputation, in this case, This means you lie to your customers
and there is a lot more if you want me to continue mentioning your system failures.
if you can't or haven't the option don't lie to your customers
answer from your customer representative:
info@nonynana.co.uk
Hi, I still have more than 70 items not tracked showing out of stock but available on supplier's website even when i add new items it shows out-of-stock
2023-10-11 19:53
Support@autods.com
Hi Hossam, I can see that the products that are out of stock on your account are available only if you have an account on Costco: 419290 345958 446935 These products are not supported by AutoDS, and will appear as out of stock on your account. Let me know if something is not clear, I will be happy to elaborate more on the matter. Best regards, Daniel AutoDS Support Specialist
2023-10-12 19:01
UPDATE:
AutoDS is
not Auto detecting the price
not Auto detecting the stock
not Auto order for other suppliers than Amazon
and instead of helping us make a profit, you're the reason for our loss
so ??????????????????????????????????
Customer service answer :
If you got a sale with a loss or that the item is now OOS, it might have occurred between scans, meaning, the item was purchased according to the data of stock and price from the previous scan.
The products are being monitored multiple times a day for stock and price changes as per the supplier. It is possible that the changes in the source site are more frequent than the scans.
Unfortunately, we cannot prevent these cases from happening - there's no 100% guarantee as there can always be more frequent changes on the source site.
Hi "Nonynana-Essential"!
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
AutoDS Team
AutoDs à fuir !
Pour 40 dollars tu peu importer seulement 500 variantes de produit et non 500 produit comme indiquer ( Exemple : pour des forêt qui on plusieurs diamètre, vous pouvez pour 40 dollars espérer mettre environ 5 à 6 articles maximum dans votre boutique. ) Ridicule...
Il y a de nombreux bug présent et de fonctionnalité très sommaire:
1- Pour certains articles les variantes ne seront pas totalement importer
2- Le stock pour certains articles et faussé donc en rupture constante
3- Les prix de certains articles hors de la chine sont importer en dessous du prix d'achat (ceux qui peu posé problème ces d'avoir un article moins chère que le prix réel)
4- L'importation, le tri des images, le tri des variantes tout est non fonctionnel
Je vous laisse découvrir ou pas l'une des pire plateforme jamais conçus à ce jour ! Bonne chance !
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AutoDs to flee!
For 40 dollars you can only import 500 product variants and not 500 products as indicated (Example: for forests that have several diameters, for 40 dollars you can hope to put around 5 to 6 items maximum in your store.) Ridiculous...
There are many bugs present and very basic functionality:
1- For certain items the variants will not be fully imported
2- The stock for certain items is distorted and therefore constantly out of stock
3- The prices of certain items outside China are imported below the purchase price (those which pose a problem are having an item cheaper than the actual price)
4- Importing, sorting images, sorting variants everything is non-functional
I'll let you discover or not one of the worst platforms ever designed to date! Good luck !
Hi “Mechanical diy dealer”!
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience with us.
Regarding the pricing of our plans, we kindly request you to reach out to our support team. They are more than willing to assist you with various offers that might better suit your needs.
As for the concerns you've raised regarding certain malfunctions, we are working hard to solve all the pending issues and make sure that these don't happen again.
Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have.
AutoDS Team
Avoid AutoDS at all costs!
My experience with their services has been incredibly frustrating. First of all, their automation service, which they advertise as included, is actually an expensive 'add-on' that you have to pay for separately. What's even more infuriating is that even after paying for this service, it never functioned properly. I had to contact their support team numerous times due to recurring errors on their end. In the end, the automated service proved useless, forcing me to manage everything manually.
One of the most aggravating incidents involved items that AutoDS marked as 'shipped,' but they never reached my customers. Shockingly, I only discovered this when I proactively sought tracking information and was told that the product had gone out of stock on the supplier's website. AutoDS failed to notify me of this issue, which is the least one can expect from such a service!
As a result, they couldn't fulfill my customers' orders, leading to sudden cancellations, refunds, and financial losses on my part.
To compound the frustration, their online chat support is consistently unavailable. When you face an urgent issue, your only recourse is to open a 'ticket' and wait for a response, which can be excessively time-consuming and inconvenient.
In conclusion, I strongly advise against using AutoDS. Their services are unreliable, their pricing is deceptive, and their customer support is sorely lacking. There are far better alternatives available for your automation needs!
Hi "MOVLY STUDIO",
We’re sorry to hear that you weren’t satisfied with our service.
We want to assure you that our team is already taking actions to resolve the issue.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at yuval@autods.com
We will be glad to help you with all your concerns.
AutoDS Team
The app is good, but the company itself is a bit scam. The platform has a mistake and I paid twice for product search credits, and they do not want to return my money back, even do not want to convert it into auto-order credits. But credits for products finder do not worth it, from 200 products that autos promise 8 sales per month for every product, I sold 0 at all, no sales, even no views on that products. So, they sell credits that are not worth the money, and if they cached you, they do not want to refund you because they know that you will not buy these credits anymore.
I have asked them to close my account and give me a refund.
They closed my account but didn't give me the money back.
Hi "FoxMart™️",
We’re sorry to hear that you weren’t satisfied with your experience.
We have tried to reach you with no luck. We would really appreciate it if you could get back to us as soon as possible so that we can settle this issue together.
You can send us an email at: yuval_w@autods.com
AutoDS Team
They Don't Let you Cancel your Subscription Months later. They Make you get in contact with them which Takes Days. Don't do Business with them they will keep you in your subscription no Matter how hard you (ask) for it to be canceled.
Hi "Bubble Tea Key-Chains",
Thank you so much for taking the time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us!
AutoDS Team
extension qui fonctionne pas toujours, abonnement cher, leurs base de données et très limités, en plus de ça on nous demande de mettre un avis positif ici pour nous récompenser de 40USD mais au final c'est des escrocs.
Hi "OCINET",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with your onboarding!
AutoDS Team
App has stopped working. It has locked me out and tells me I need to choose a subscription, but when I do it says it is not allowed for this shopper. for $40 a month I am very disappointed
Hi "Galaxy Discover™",
We’re sorry to hear that you weren’t satisfied with our service.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We will be glad to help you with any concerns you have.
AutoDS Team
Worst customer service. They justify their service with words but not with good service. Not worth it!
Hi "My Store",
We’re sorry to hear that you weren’t satisfied with our service.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please contact us at dorina@autods.com
We would be glad to help you with all your concerns.
AutoDS Team
the app is really really really bad and just costing me money. i ran ads for my website and they kept tripleing my price. it would grab incorrect prices from supplier and make them extremely expensive which ends up costing me money. support said they fixed it after 10 hours reply but they actually didn`t. i had to stop ads and have to remove this garbage and use dsers or something that actually works. It happened on 3 products so far, please help yourselves and don t use this app. its harmful at this point
Not seeing the product that valuable
Hi "HOME LUXURY SHOP",
Thank you so much for taking the time to write this feedback to us.
We’re very sad to hear that you weren’t satisfied with our service.
We are trying to improve continually, and we are more than happy to listen to your potential suggestions.
Please contact us at dorina@autods.com
We would be happy to address all of your concerns.
AutoDS Team