Recensies (11.598)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
11 april 2024

I had to make another account cuz it wouldn't let me confirm the email and it still doesn't let me confirm it

Creston.Store
Verenigde Staten
Ongeveer een maand gebruiken de app
AutoDS Dropshipping Tools heeft geantwoord 19 april 2024

Hi "Creston.Store",
Thank you for taking the time to write this feedback to us.
We’re very sad to hear that you weren’t satisfied with our service.
Could you please contact us at dorina@autods.com to help you with your issue?
Looking forward to your email!
AutoDS Team

7 maart 2024

Keep trying to charge my account

DRISECOLLECTION
Verenigde Staten
15 dagen gebruiken de app
AutoDS Dropshipping Tools heeft geantwoord 11 maart 2024

Hi "DRISECOLLECTION",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Looking forward to your reply!
AutoDS Team

5 april 2024

Vital Years
Verenigde Staten
14 dagen gebruiken de app
AutoDS Dropshipping Tools heeft geantwoord 8 april 2024

Hi "Vital Years",
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Please feel free to contact us.
AutoDS Team

12 juli 2023

deception, your company offers 14day trial for 1k items to go into store but won't allow upload without upgrading.... Honestly by law that is deception!!!

Honey Couture
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
AutoDS Dropshipping Tools heeft geantwoord 14 juli 2023

Hi "Honey Couture",
We’re sorry to hear that you weren’t satisfied with our service.
Please contact us at dorina@autods.com
We would be glad to help you with all your concerns.
AutoDS Team

19 oktober 2023

While the app works, the management could be better. I had cancelled my account, or so I thought. Was charged still, then a fee they claim can't be waived was applied. Even though I caught the charge immediately and disputed it. Not very good customer service.

My Store
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
AutoDS Dropshipping Tools heeft geantwoord 22 oktober 2023

Hi "My Store",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. We understand that you have concerns about refunds, and we are here to assist you with any further inquiries or issues you may have.
Please contact us at dorina@autods.com
Waiting for your reply!
AutoDS Team

9 november 2023

great friendly interface but horrible order management, i came from dser to try something new, dsers has a one click order placer with cheaper plans while auto ds forces you to copy and paste all of your customers shipping details before placing an order! I regret switching from dser, auto ds only adds time to my daily dropshipping routine

HomeTechWonderland
Verenigde Staten
Ongeveer een maand gebruiken de app
AutoDS Dropshipping Tools heeft geantwoord 10 november 2023

Hi "HomeTechWonderland",
We’re sorry to hear that you weren’t satisfied with our ordering service.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
You can also contact us at dorina@autods.com
We would be glad to help you with all your concerns.
AutoDS Team

Bewerkt 26 juli 2023

Somehow it shows over $800.00 for my billing. I upgraded a plan because this app always redirects you for upgrading a plan, but it's trying to bill me for two plans. I am new to drop shipping, and I haven't been able to find actual live help with any of this and feel completely lost. I cancelled everything with this app, but the billing still shows up on my Shopify store. Can someone please reach out to me to get this resolved?

Everything Toys
Verenigde Staten
6 dagen gebruiken de app
AutoDS Dropshipping Tools heeft geantwoord 25 juli 2023

Hi "Everything Toys",
Thank you for taking the time to write this feedback to us.
We apologize for any misunderstanding or inconvenience you may have experienced. We have tried many times to contact you with no luck.
Please contact us at dorina@autods.com to make it right for you!
AutoDS Team

18 september 2023

I'm just starting but it was good so far

Affordable Trends Store
Filipijnen
1 dag gebruiken de app
AutoDS Dropshipping Tools heeft geantwoord 21 september 2023

Hi “Affordable Trends Store”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Please contact us at dorina@autods.com
We would be glad to help you with your onboarding.
AutoDS Team

Bewerkt 27 februari 2023

Customer Service is slow. I got many bugs. App doesn't import customization variants from Etsy and Amazon. Why?

FromPicToArt
Verenigde Staten
1 dag gebruiken de app
AutoDS Dropshipping Tools heeft geantwoord 1 maart 2023

Hi "FromPicToArt",
We’re sorry to hear that you weren’t satisfied with your experience.
We have tried to reach you with no luck. We would really appreciate it if you could get back to us as soon as possible so that we can settle this issue together.
You can send us an email at: yuval_w@autods.com
AutoDS Team

16 september 2023

its difficult for me i dont know how because my product was not import the other website

SMARTBUYONLINESHOP
Verenigde Arabische Emiraten
Ongeveer 23 uur gebruiken de app
AutoDS Dropshipping Tools heeft geantwoord 18 september 2023

Hi "SMARTBUYONLINESHOP",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team