Auto DS: AI Dropshipping & POD

AutoDS’s response still does not address the main issue. Their own Help Center has referred to a “variation limit” for a long time and clearly explains that published product variants count toward the subscription limit. However, the Shopify pricing page continues to advertise “200 Products,” “500 Products,” and “1K Products,” without clearly stating that these figures actually represent product variants rather than individual products.
In practice, the plans are limited by product variants. For example, one apparel product with 5 sizes and 6 colors creates 30 product variants and consumes 30 units of the plan limit. This means a plan advertised as supporting “500 products” may accommodate only about 16 such apparel products, not 500 actual products. This distinction is especially important for fashion stores, where multiple sizes and colors are standard.
AutoDS has clearly been aware of this calculation for a long time because it is documented in its own Help Center. Therefore, why is the Shopify pricing page still using the word “products” instead of clearly stating “product variants”? Why is this critical limitation placed inside support documentation rather than displayed prominently before merchants subscribe and pay?
A generic acknowledgement of the feedback does not resolve the issue. AutoDS should directly explain why the sales page uses terminology that can give merchants a substantially different impression of the plan’s real capacity. The pricing page should clearly advertise “200 product variants,” “500 product variants,” and “1,000 product variants,” not “products.”
Continuing to use the less accurate wording despite knowing how the limit is actually calculated creates a serious transparency concern. Merchants deserve to understand the true capacity of the plan before subscribing, not after discovering the restriction through support articles or after importing their products.

AutoDS is a large and professional company, and for that reason transparency should be one of its core principles. Unfortunately, the current wording does not reflect that standard.

I wish I had the same experience as the positive reviews. Our company had too many issues with orders not shipping, and it was very difficult to find tracking information or updates. Their customer service was slow to respond and often could not track the order. We were receiving irritated emails from our customers and had to stop the service.

Customer Service is slow. I got many bugs. App doesn't import customization variants from Etsy and Amazon. Why?

Unfortunatelly this app gave me errors always with the only order I tried to do.
The last was about wrong address, but the address was completelly right! 3 times different errors and one order made 26th of may yet not elaborated.

AutoDS asks you to do a good review to give you credits, so I don't really believe in much of those nice reviews here.

I putted 50€ of credit and let's see If I can get it back, than I will cancel my account.

Good Lucky!

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UPDATE:

The CHAT never works, so I opened a ticket with them. They was tempestive to answer me by my refund request, BUT my balance was 50 EURO and they refund me only 42,50 DOLLARS.

I asked my 11€ back, as once you put money in there, I had to put 52,50€ due to taxes and my balance was 50€ anyway...

So only to TRY this AWFUL tool, I lost 13,50€ - Not a really ammount but mine.

I hope they fix it, than never more AutoDS

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UPDATE

They contacted me and gave me the other part of the money.
For the app I give 1 star, for the aim to solve the problem, 4 stars.

Average 2 stars.

The positive part is that i felt an effort from them to improve their reputation solving the problem of money.

For the others problems I don't know if it was fixed once I stopped to use the platform.

The cost was not explained and the product in my store were mediocre.

I’m disappointed that I can’t evaluate the app's features because it requires a paid subscription upfront. While it seems promising, I’m unable to verify its value without being able to test it first. 3-day trial is a joke, just a way to get your info and charge you when you forget about it, where you have so much other sh*t to deal with, or can't figure out how to stop it in time. If there is a free version, maybe make it easier to find, yeah.

Ms. Dorina was a lifesaver for the refund.
Unfortunately, I spent many days and hours requesting to close the account and refund and irrelevant responses from AI BOTS.

Again, thankful to Dorina for listening and closing the account within a day.

The software is so complex to access, understand, and cancel. Maybe it needs a better dashboard and a human quality check and process.

this app Charges for literally everything they advertise! Every add-on cost you...and all those things they advertised we services/add-ons they charge for. those fees could get ridiculous and you need them if you want a fully auto mated system. the price they charge for the initial sign up is just to access more charges. they charge you to integrate you TikTok just to watch product videos that you can just click open another window and get the same results.