AutoDS: Dropshipping & POD

AutoDS is a total game-changer for my dropshipping business!

I’ve been using AutoDS for a while now, and honestly—it’s made my life so much easier. Product importing? One click. Price and stock monitoring? Automatic. Order fulfillment? Hands-free. It’s like having a virtual assistant working 24/7 for my store.

The dashboard is clean and beginner-friendly, but also powerful enough for scaling. The product finder tool saved me hours of research. And their customer support? Super responsive and actually helpful—no copy-paste answers.

Whether you're just starting out or already running a serious store, AutoDS is a must-have. It’s boosted my efficiency, cut down errors, and let me focus on what really matters—growing the brand. Highly recommend it!

Using AutoDS has been a game-changer for our fitness and wellness company. From the moment we signed up, the setup process was incredibly simple and fast—it took just minutes to connect our store and get everything running smoothly. What really impressed us was how easy the platform is to use. The interface is intuitive, and managing products, inventory, and orders has become virtually effortless.

AutoDS has streamlined our operations, saved us countless hours, and allowed us to focus more on growing our brand and serving our customers. It’s helped us scale faster and stay organized without the stress. We couldn’t be happier with the results.

If you’re looking for a powerful, easy-to-use automation tool for your eCommerce business, we highly recommend AutoDS!

— Prime Alignment Fitness & Wellness Team

Because this app is one stop shop and the agents are helpful but there is one special agent I know her as Miss Dorina from quality control center she is very knowledgeable very professional handels issues smoothly overall deliver high level of quality service if ne and f the reason I’m continuing using autoDS it’s because of Miss Dorina but I also must say autoDS is the best platform to start running dropshipping business.

It was great to have FREE in-depth training to utilize.
There are numerous videos on various topics to learn, including other platforms to integrate.

Just need to dig into it to find it...which takes a little time.

Customer service was INCREDIBLE when I had an issue with a payment that was not right and needed a refund!
Very impressed so far.

Outstanding Support from Nikoleta – A True Asset to AutoDS!

I can’t say enough great things about my experience with Nikoleta from the AutoDS support team. From the moment I reached out, she was incredibly responsive, patient, and genuinely dedicated to helping me resolve my issue. Not only did she guide me step by step through what could have been a confusing process, but she did so with such professionalism and kindness that I felt completely supported the entire time.

What really stood out was her deep knowledge of the platform and her ability to explain things in a way that made everything simple and stress-free. She went above and beyond, even following up to ensure everything was working perfectly on my end.

In a world where customer service often feels rushed or scripted, Nikoleta delivered a personalized and exceptional experience. She’s a true asset to the AutoDS team and a big reason I feel confident continuing to grow my business with this platform.

Thank you, Nikoleta – you’re amazing!

AutoDS has completely transformed the way I manage my dropshipping business. The platform is incredibly user-friendly, and the automation tools save me so much time and energy. From product importing and price monitoring to automatic order fulfillment and tracking updates—it handles everything smoothly.

Excellent platform. Easy website Setup. Great Customer Support. I had fixed my problem within 20 minutes speaking to Merbena. She pinpointed the problem I have been facing for the past 2-3 hours almost instantly. Thank you for the great service. The material available in their Academy is very helpful and helped me out a lot as a beginner on Shopify.

Keep up the great work!!

Very Bad,

Key Points Regarding Refunds:

Generally Not Allowed:
"Refunds for payments made for subscribing into periodic AutoDS' subscription plans are generally not allowed or available..." This is the primary statement.

Exceptions:
Mandatory Under Applicable Laws: Refunds are possible if required by law. This depends on your location and consumer protection laws.
AutoDS Discretion: AutoDS may approve refunds on a case-by-case basis. This is entirely at their discretion.
Fees: Even if a refund is granted at their discretion, they can deduct up to 15% in fees, plus any fees charged by the payment processor.
Cancellation: You can cancel future payments by terminating your user account. This stops future charges but doesn't guarantee a refund for past payments.

Chargebacks Waived: By registering, you've agreed not to request a chargeback from your credit card company. If you do, they expect you to contact them first to resolve the issue. If they find your request justified, you may be entitled to a refund as legally required.

Third-Party Purchases: AutoDS is not responsible for refunds on products purchased from third parties through their platform. Those are subject to the third party's policies.
In Summary:

AutoDS's policy strongly discourages refunds. Your best chance of getting a refund is if:

Your local laws require it. Check your consumer protection laws.
You can convince AutoDS that your situation warrants a discretionary refund. This will likely require a compelling reason and may still be subject to fees.

What to Do If You Want a Refund:

Review Your Local Laws: Research consumer protection laws in your jurisdiction to see if you have a legal right to a refund in your situation.
Contact AutoDS Directly: Explain your situation clearly and politely. Provide any relevant information to support your request. Be prepared to negotiate and potentially accept a partial refund with fees deducted.
Document Everything: Keep records of all communication with AutoDS, including dates, times, and the names of representatives you speak with.
Consider a Chargeback (as a last resort): While you've agreed not to, if AutoDS refuses to cooperate and you believe you have a legitimate claim (e.g., fraud, non-delivery of service), you could attempt a chargeback with your credit card company. However, be aware that AutoDS may dispute the chargeback, and your success is not guaranteed. Contact AutoDS before initiating a chargeback, as per their terms.

Good luck!

Awful Company, Auful app!

First, when an test order was placed, I discovered that I was charged for the product sold much more than what I could see in the app. Support is just decorative. I provided their support team with screenshots for proof. A month later, after a dozen of emails, and after my case is sent from one of their "experts" to the "other" and they are still checking on it with their developers, telling me that it might be a bug or something & that I have to wait and be patient and understanding.

Meanwhile, they can't even answer if the price I see in their admin is actually the price I buy. Still, they haven't even returned my money they used for a non existing order. STAY AWAY!!!

Very happy with this App so far. Not everything works perfectly everytime, but the support via chat & mail is amazing and seems to be there 24/7 which is just what I need to do my online-business. Great response time also on weekend-days!