Avaliações (1 217)
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The user support staff are extremely helpful and knowledgeable. Unfortunately, you have to 1) first go through and A.I that can repeatedly take you round in circles. 2) A poorly designed and clumsy defined screen. If you create a list of products and need to check price comparisons against other sellers, you have to go back to the beginning and search for the products by name. 3) The guides videos and the affiliate partners are so eager to make money off of you to sign-up that many promise the moon and when you start the journey you are stuck with multiple issue e.g. 10-20 products to be automatically connected to your shop but on two and one no longer in supply and you have to gradually dig your way out of each issue which can take weeks or months as in my case. Think twice before you start and do loads of personal research before paying for service offered on the the platform. The platform also seems to share your sight info to people that randomly email you offering services you never requested. I am Ultra-disappointed. .
Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team
Automatically charged me a full year subscription for an account I can't even access. Trying to get support to resolve this and the AI is stating I opened an account 6 years ago when it was in fact last year. Very poor customer service and I am still trying to get my money back.
Hi "Wilbury Whippet"!
Thank you for your feedback.
We’re sorry to hear about your experience and the frustration this caused. We’ve reviewed the case and can confirm that the issue has now been fully resolved.
If there’s anything else we can assist you with, our support team is always here to help.
The AutoDS Team
AutoDS has been a great tool for managing my dropshipping business. The platform is easy to use, helps automate order fulfillment, and saves a lot of time. Their product importing and tracking features work well, and customer support has been responsive whenever assistance was needed. Overall, a reliable solution for anyone looking to streamline their e-commerce operations.
Hi "Viraluxe"!
Thank you for the 5 stars! 🌟 We work hard every day to make dropshipping smoother and more automated, so reading feedback like yours truly fuels our team. Happy selling!
The AutoDS Team
AutoDSでは、無料試用期間をうたっていますが、実際には年会費を引き落としてきます。絶対に利用してはいけません。→ 抗議した結果返金はされました。
"Hi "PHOOZYジャパン",
Thank you for sharing your feedback. As we discussed in our private communication, we have now fully resolved the concern you raised.
We value you as a user and are committed to supporting your business. Best of luck!
The AutoDS Team
AutoDS linked videos for setup of products, linking of business, to the editing of ones' potential products definitely leaves you confident to access and operate with no real support. Great set up for all business owners of all levels.
Hi "3Daftermarket"!
This made our day! 😄 Thank you for the kind words. We are committed to keeping this standard high for you. Let us know if you ever need anything!
The AutoDS Team
EVA at customer service is amazing!
She helped me solve small issues.
Customer support is amazing!
Hi "ShipItFurniture"!
Wow, thank you! 🌟 We will pass this compliment directly to Eva. They will be so happy to know they made a difference for you. We are lucky to have them on the team!
The AutoDS Team
Krizza was very helpful and urgent in getting my problem solved with a product upload not working. Thank you for you help!
Hi "Kandora"!
We love hearing this! Krizza is indeed a rockstar 🎸. Thank you for taking the time to give them a shout-out!
It really means a lot to our staff to be recognized personally!
The AutoDS Team
Cannot get orders to ship. Still awaiting fulfillment on Christmas orders from last year.
Hi "TopShop"!
Thank you for the review. Our team has already reached out to you personally to handle this. We are just waiting for your reply to proceed with the solution!
The AutoDS Team
This is a great app, Eva's customer service is excellent. Very patient and precise. I am glad to have her help.
Hi "Solvani"!
We love hearing this! Eva is indeed a rockstar 🎸. Thank you for taking the time to give them a shout-out!
It really means a lot to our staff to be recognized personally!
The AutoDS Team
Was having issues with integration at first but all is good now and AutoDS has been great!
Hi "Limitlz"!
Thanks for your patience! We're glad everything is working smoothly now and that you're having a great experience with AutoDS.
We appreciate your feedback! 😊
The AutoDS Team
