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Stay away!! A company of thieves! I signed up for their service using a promo code that gives 3 months free. After 3 weeks I was billed for the whole year on the grounds that when registering for an annual program the coupon code does not work. Ok, I canceled the subscription and asked for the money back for the whole year. Since then, I have been trying to get my money back, but instead I encountered a lack of human response and automated emails that I would not receive the money. A company that works fraudulently to make money. I recommend staying away from them.
They need to be kicked from Shopify, they don't even deserve one star.
Hi "zenzone"!
Thank you for sharing your experience, and we’re sorry for any confusion that occurred. We’ve already contacted you directly and resolved the issue by processing your refund as requested. We strive to ensure every user receives the support they need, and we're happy to have addressed your concern.
Please know that we are always here to assist and clarify any doubts. If you ever decide to return, feel free to reach out, and we’ll be happy to help.
Best regards,
The AutoDS Team
You are misleading those who buy subscriptions from you. It's a disgrace and a fraud!
Hi "Pawsome-Deals",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team
I would give -5 if I could.
I was charged $248 in advance for a service I never used and don't want to use. I cancelled, uninstalled your app, but you guys still want to keep my money.
That is a very devious and dishonest way to do business.
I will certainly report this to BBB and other entities.
Hi "My Store"!
Thank you for your feedback, and we're truly sorry to hear about your experience. We want to clarify that we have already addressed and resolved the issue you raised regarding the charges.
We always strive to be transparent and supportive, and we’re committed to ensuring our users have a positive experience. Should you decide to revisit our platform in the future, we are here to assist you.
Best regards,
The AutoDS Team
Why I cant add a SHEIN products???????
Hi "SHEING"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
The Auto Ds it’s a real SCAM,I was payed a 20usd plan,after 2 weeks they are charged me a bill of 380usd which is above my capacibilities
Hi "Modern Essentials",
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Horrible Experience with AutoDS - BEWARE!
I thought the AutoDS app sounded too good to be true, and unfortunately, it was. Here's how they stole my money and ruined my business:
After using the app for just a few days, they blocked my account for no reason right after I received my first order. I reached out to customer service multiple times, and all I got were generic responses that didn’t address my questions. They couldn't tell me why my account was blocked, where my money was, or how to get a refund for the hundreds of dollars they took from my account without my consent.
I invested many hours finding products to list in my store, gathering reviews, and preparing everything for success. When I finally made my first sale, they couldn't even fulfill it because the address was a PO Box. Then, they blocked my account and didn't refund the $789.63 they stole from me.
I usually don't post reviews, especially negative ones, unless something is really bad. But this company has compelled me to warn fellow dropshippers. AutoDS will steal your money. It's just not fair. I am willing to update this review if they refund my $789.63, but until then, consider yourself warned.
Hi "Alpha Survival",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already contacted you and hopefully, we will make it right for you 🙏🏻
AutoDS Team
horrible, after cancelling they still want to charge $250 for yearly... something i've never signed up for. Their prices are out of line with their competitors and they expect me to pay even though i've only had them downloaded for 1 day under their free trial and quickly uninstalled because it wasn't going to help my business.
Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
CACA
Hi "MEJORECO",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have already tried to contact you via email, could you please check that you have received it?
We eagerly await your response.
AutoDS Team
Probably one of the worst apps out there on the market. Their customer service is horrible and give you generic responses. I would recommend 100+ apps over this trash app. Take your $$$ elsewhere, these people are unethical and do not deserve a single penny.
Hi "Zerelle",
We’re truly sorry to hear that you feel this way about our app. We strive to provide excellent customer service and support to all our users. Our team assisted you with your concerns, but we didn’t receive any further feedback or communication from you afterward.
We genuinely value your input and would appreciate the chance to resolve any issues you experienced. If you have specific concerns you’d like to discuss, please reach out to us directly. We’re committed to making things right.
Best regards,
The AutoDS Team
Please read this review carefully. I will explain why they deserve 1 star review.
There is no option to attach the images in the review otherwise you could watch yourself how they kept on changing their response and manipulate the situation.
1. When we installed this app we saw 4 different packages, basic advance, professional and the last one customize package. If you see their packages, you see 200 products in their basic package, remember these are not products, these are just product variants. For example if you add a product named as woman swim suit containing 10 different colors and 10 different sizes containing 100 Variants, it means you imported 100 products not 1 product.
2. We did not mind it and we decided to upgrade the plan to 139 USD per month. In this package we were able to import 3000 variants. They told us that it is one time payment if you want to import extra products(variants). That is why we agreed and upgraded our plan.
3. When we imported our desired number of products and wanted to know how to downgrade the plan , they told us that the variants that do not fall under your downgraded plan will not be monitored if you downgrade your plan, which they did not mention before when we wanted to upgrade the plan.
4. We did not mind but the problem was that we were not able to downgrade the plan "wow". Consequently, we had to change the payment method and remove our payment card from this app.
5. The winning products they recommend on their dashboard (LOL), they get commission from these products and consequently present them as winning products XD. They are not winning at all and are outdated products. So, do not fall in their TRAP.
6. The other problem with this app is their customer support response. Other apps that have more reviews and are free to use, they provide 24/7 live support and here we were paying 139 USD and not getting the support we required from them. We had to wait 24 hours in order to get the response. I think they provide email support option just to manipulate their customers. In short, if we paid hefty amount, we deserved live chat support.
7. We want our money back that we paid because of your lies and manipulating the situation with time.
8. Influencers get money through their affiliate links and do not mention cons of Auto DS at all because they are just behind the money they get through affiliate program.
9. The automation of order fulfilment is the only truth I saw in their app, but I did not use this feature much that is why I can't say further about this feature.
10. Overall, I will never recommend you and anyone this app that only cares about money and nothing else.
Hi "WeShop365"!
Thank you for sharing your feedback with us. We are sorry to hear about your experience. We'd like to address your concerns and assist you further.
Please contact us directly at dorina@autods.com so we can discuss this matter in detail and work towards a resolution together.
Your feedback is valuable, and we're committed to improving our services.
Looking forward to hearing from you.
AutoDS Team