AutoDS: Dropshipping & POD

**UPDATED REVIEW***
While I have had some issues with the software from time to time (like all software), the staff has ALWAYS been kind and courteous and always nice to work with even when I wasn't. AutoDS is the heartbeat of my store so just like my real heart, when I have a problem it is serious, The way they dealt with my recent issue restored my faith in AutoDS. I look forward to a long running relationship. **INITIAL REVIEW***
I have chatted with support several times and they have been VERY helpful, and fast. I appreciated their cheerfulness and understanding. They have been a pleasure to work with.

Luther was very helpful!! I loved how nice and professional he was and how is AutoDS is in general! Very much recommended

Makes everything easy. I feel it's reasonably priced as well. Changing product details and pics is simple. Intuitive design.

Very easy to use, cool software but the only downside is multiple variants of the same item count towards your listing limit. So if you think you can stock up to 500 items but those items all have multiple variants when you import them in, the number of items you can actually stock is much less than expected.

The issue I encountered was not truly resolved, but the assistance I received in attempting to troubleshoot the problem was helpful. I appreciate the prompt replies I received from the Support Team. Even though the outcome was not to my liking it was not a due to the lack of support from AutoDS.

Update on 30/11/2023
Not Autods
my BFCM result is a loss of £250 BECAUSE OF YOUR SYSTEM AGAIN NOT MONITORING PRICE AND STOCK NOT AUTOORDER FOR ALL YOUR SUPPLIER I AM ASKING MY SELF WHU I PAY FOR YOU TO MAKE LOSS.
Update on 25/10/2023
AutoDS has made significant improvements to its service recently. It's now effectively detecting prices, and stock, and providing better support for a variety of suppliers beyond Amazon. The changes have greatly improved our profit margins, and AutoDS is now a valuable tool in our e-commerce operations. Their customer service, especially the assistance provided by Dorina, has been exceptionally helpful in resolving issues promptly. Thanks to these improvements, we're now much more satisfied with our experience with AutoDS.

Update on 15/10/2023
I have been with you for more than one year
1. when you tell me those items are not supported by Autods, and you advertise that you support Costcouk as a supplier This means you lie to your customers
2. you advertise that your AutoDS automate my orders and I discovered that it's only for Amazon, not your other supplier This means you lie to your customers
3. when your system fails to update/monitor the products and I get orders for items not available on the supplier website and I lose money and reputation, in this case, This means you lie to your customers

and there is a lot more if you want me to continue mentioning your system failures.

if you can't or haven't the option don't lie to your customers

answer from your customer representative:
info@nonynana.co.uk
Hi, I still have more than 70 items not tracked showing out of stock but available on supplier's website even when i add new items it shows out-of-stock

2023-10-11 19:53
Support@autods.com
Hi Hossam, I can see that the products that are out of stock on your account are available only if you have an account on Costco: 419290 345958 446935 These products are not supported by AutoDS, and will appear as out of stock on your account. Let me know if something is not clear, I will be happy to elaborate more on the matter. Best regards, Daniel AutoDS Support Specialist

2023-10-12 19:01

UPDATE:
AutoDS is
not Auto detecting the price
not Auto detecting the stock
not Auto order for other suppliers than Amazon
and instead of helping us make a profit, you're the reason for our loss
so ??????????????????????????????????
Customer service answer :

If you got a sale with a loss or that the item is now OOS, it might have occurred between scans, meaning, the item was purchased according to the data of stock and price from the previous scan.
​
The products are being monitored multiple times a day for stock and price changes as per the supplier. It is possible that the changes in the source site are more frequent than the scans.

Unfortunately, we cannot prevent these cases from happening - there's no 100% guarantee as there can always be more frequent changes on the source site.

bien pero algo confuso.

Really good app to have! Will definitely be using this in the future, and thank you for everything,

Very friendly user app- Daisy was such great support! Highly recommend using this do-it-all one-stop-shop!

AUTODS is a helpful app that simplifies the order fulfillment process. Its automation features save time and effort, allowing you to focus on other aspects of your business. The interface is user-friendly and the customer support team is responsive. However, some features may require a learning curve to fully utilize. Overall, it's a great tool for those looking to streamline their order fulfillment process.