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I saw their marketing email, and while $39 a month might seem manageable if it helps solve my problems, it's turning into a nightmare. Their software requires a subscription to access, so when I saw the email offering a 30-day trial for $0.99, I clicked. However, after subscribing, I found that the 30 days had magically turned into 14. I won't elaborate further, but I implore your company not to send misleading marketing information.
Furthermore, upon exploring the features, I discovered that an additional $6 is required to unlock basic functionalities. This came as a surprise, as these should be included by default. When I tried to cancel my subscription, I was unable to find a cancel button on the subscription page. I then sent an email inquiry but have received no response as of today.
Hi "outdoorgearshop",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We are looking forward to your reply!
Please also feel free to contact us at dorina@autods.com
AutoDS Team
Long wait time to get support and charged eve if I wanted to deactivate the account!! If someone from this app sees this, I want to speak with you for a refund!
Hi "FreshVista",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already addressed your concern.
Looking forward to your reply!
Please also feel free to contact us at dorina@autods.com
AutoDS Team
Installed as a trial, unistalled the app for not using it before I got taxed and however I still get to pay a usage fee of 27.83$. I am asking for immediate refund. I have never used this app to fulfill any of my orders.
Hi "APE'S HUT",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
Please contact us at dorina@autods.com
We will be glad to help you with any concerns you have!
AutoDS Team
Worst app for shopify and best earning affiliate money by recommending this app no use
Hi “ForFille”!
Thank you for sharing your feedback. We’re sorry to hear about your experience. We tried to contact you with no luck.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Charged me over 300 dollars in usage fees
Hi "My Store"!
We’re sorry to hear about the issues you've experienced. We provided a form for you to submit more details so we could investigate this matter further, but unfortunately, we haven’t received any response. (https://autods.typeform.com/to/aVnsRB2V)
We’d still love the opportunity to assist you and resolve this. Please feel free to reach out again, and we’ll be happy to help.
Best regards,
The AutoDS Team
How tf did they expect people to join only with paid programs
big meh!
Hi "Corinthian Boutique",
Thank you for taking the time to write this feedback to us.
We’re very sad to hear that you weren’t satisfied with our service.
We are trying to improve continually, and we are more than happy to listen to your potential suggestions.
Please feel free to contact us at dorina@autods.com
AutoDS Team
Just didn't work out for me, everything is so gimmicky, they nickel and dime you for every tiny service they do. Very overpriced and the service is slow and inaccurate. eBay immediately suspended my account after connecting the API and i didn't even get the chance to list lol, If eBay doesn't trust them you shouldn't either.
Hi "OUTLET ABL",
Thank you for taking time to write this feedback to us.
We have already contacted you to clarify the issues you are facing with our platform and your eBay account.
Looking forward to your reply with more details about the situation as any more light you could share on what happened would help us to find the right solution moving forward.
AutoDS Team
I do not recommend AutoDS app. I have received so many emails from them since signing up with them before the holidays of products being out of stock and there is nothing auto about it. Everything had to be done manually. Now that I sent an email that I want to cancel my subscription and would like reimbursement., I have not gotten any response back. I have not made any money through this app as they did not fulfill my orders and the products were out of stock. They sent me a email this morning saying I could not cancel an order that they got in late and I received an email from Amazon saying it was canceled because it is too late. Amazon canceled any order that they put through because they were all late :( So many glitches and bugs in the system. I even received an email from someone saying they are new, wth I’m so disappointed with my experience and just want it cancelled and my refund.
Hi "Lioness Love",
Thank you for your review.
We are very sad to hear about your experience with us.
As of now, we tried to contact you and we are waiting for your reply!
We'll be happy if you can also contact us at dorina@autods.com so we can look into your case and see what happened and how we can sort everything out.
AutoDS Team
They never responded to my tickets, it's the second time they've made charges that I've already cancelled, I've already deleted my account from the app and nothing. They send advertising emails but they don't solve my problem
Hi "Old PortoShop",
We appreciate you taking the time to share your feedback, and we sincerely apologize for any inconvenience you've experienced.
We've tried reaching out multiple times through various channels to address your concerns, but unfortunately, we haven't received a response.
Please check your email and other communication channels for our attempts to assist you. Your satisfaction is our priority, and we're committed to resolving this matter.
Looking forward to your reply!
AutoDS Team
The most BUGGY ui ever. No customer support at all.
Its 2024 and they don't even have a live chat.
But mainly I'm uninstalling this app cuz the UI and shopify integration is just so next level buggy and not smooth and it LEGIT drove me crazy.
Nothing in ecom frustrated me so much actually that i went ahead and wrote a review LOL
Hi "Lyftora",
We’re sorry to hear that you weren’t satisfied with your experience.
As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻
We tried to contact you a few times with no luck.
Could you please contact us at dorina@autods.com ?
We will be glad to help you with all your concerns!
AutoDS Team