Avaliações (10 674)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
22 de julho de 2024

Absolutely terrible service. Please stay far away from this platform. We are switching to Zendrop because we've heard much better things. Here are the problems we've encountered:

1. Our store has disconnected from the platform multiple times. Customer Service was super unhelpful.
2. Orders supposedly automatically placed by AutoDS, however, it kept having errors, and we received 0 notification about it. Customers placed orders and the AutoDS system failed to fulfil those orders despite us adding a $500 managed balance. For some odd reason we had 0 auto order credits. Which makes zero sense. What's the point of adding a $500 managed balance when that results in 0 auto order credits? I don't understand.
3. WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED. THEY NEVER OFFER SOLUTIONS. THEY'VE NEVER ONCE SOLVED ANY PROBLEMS OF OURS.

Stay far away from this platform. How it has a 4.9 star overall rating is beyond me.

CLICK MY CART
Canadá
3 months usando a aplicação
Questão respondida por AutoDS Dropshipping Tools 25 de julho de 2024

Hi "CLICK MY CART",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
AutoDS Team

21 de agosto de 2024

I am giving this platform a 1-star rating due to the extremely poor support and overall disappointing experience. First, the support team is the worst I have ever encountered. They don’t thoroughly read the questions and only respond to what they deem necessary, often ignoring key issues. I had to repeat the same question in 4-5 emails before finally getting an answer.

Additionally, the platform offers the assistance of an AutoDS mentor, but my mentor did not respond for 3 or 4 days. I had to reach out again myself to get a response.

Moreover, the AutoDS platform lacks essential information regarding suppliers, such as where the listed products can be shipped. They claim to merely facilitate services, but on multiple occasions, I encountered products listed on the platform that I couldn’t sell because the supplier's link was broken, and I had no way of knowing if the product could be sold in the European market.

Overall, the support is unresponsive, the mentor service is unreliable, and the platform lacks critical information for sellers. I cannot recommend this service to anyone.

SolveDay
Estónia
13 days usando a aplicação
Questão respondida por AutoDS Dropshipping Tools 23 de agosto de 2024

Hi "SolveDay",
We appreciate you sharing your feedback with us.
We sincerely apologize for any inconvenience you may have encountered.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

9 de agosto de 2024

Absolutely appalling service from Rizza Jean from Auto DS. Tried convincing me to upgrade to a plan to use their AI store generator, speaking nicely and all smiley faces. Then i upgraded my plan and they give me a US version of the entire shopify store setting. Unable to change back to Australian setting and can't add my bank details. Bought this up to them and they said nah sorry can't help you not our department.
Absolutely not a care on their part and the nice talk and smiley faces were gone.

TOP G MATRIX
Austrália
About 2 months usando a aplicação
Questão respondida por AutoDS Dropshipping Tools 11 de agosto de 2024

Hi "TOP G MATRIX"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

29 de julho de 2024

WATCH OUT - SCAM! Not even worth one star. Basically scam - I do not know much about the product itself as I have not been using it, but I was on a trial period and then paused my account, until suddenly I get the full annual membership fee bill via my Shopify account. I never signed up for it and my account was paused. No transparency of the conditions and extremely customer unfriendly conditions...

Aurora Life
Suécia
About 1 month usando a aplicação
Questão respondida por AutoDS Dropshipping Tools 30 de julho de 2024

Hi "Aurora Life",
We appreciate you sharing your feedback with us.
We sincerely apologise for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

30 de setembro de 2024

Scamm dont buy first of all the showed price to buy are never right.
Second they App got an huge bug if you remove your app it happends that the location stays and you cant remove it support is horrible since 5 days no respond save your money and time here

TechGeek.
Suíça
7 days usando a aplicação
Questão respondida por AutoDS Dropshipping Tools 2 de outubro de 2024

Hi "TechGeek."!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

11 de setembro de 2024

I used to have service with them, and there are bad services they offer. Be careful who you do business with because they will take your money. They should also offer you a free service to even start as a beginner.

STYLEN
Estados Unidos
3 days usando a aplicação
Questão respondida por AutoDS Dropshipping Tools 13 de setembro de 2024

Hi "STYLEN"!
Thank you for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

27 de setembro de 2024

First thing—if you want to use their automation tools, it costs extra on a monthly basis. If you use research or hand-pick products, it will require additional purchases. And yes, just a cherry on top: to automate orders, you must buy some credit from them! As for their " suppliers," ... you will purchase from regular online stores like Walmart, HomeDeport, Amazon, etc. I'm just saying that these are not wholesale suppliers! You will get a better deal just going to their stores and using something like Walmart/HomeDeport CC or other promotions or coupons.
Also, I canceled my membership with them, and instead of receiving a confirmation email about my cancellation, I got an email from AutoDS saying that they created a new account for me with my email and a new password without my permission! Not cool, AutoDS!
P.S. I almost forgot that if you have any problems, let's just say that you want to cancel a subscription with them. You are all the way in the back of the waiting line, and if you want your problem resolved quickly, guess what you need to do? If Your guess was that you need to pay EXTRA... you are right! :)

Modern Bath Space
Estados Unidos
About 19 hours usando a aplicação
Questão respondida por AutoDS Dropshipping Tools 28 de setembro de 2024

Hi "Modern Bath Space'!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

24 de julho de 2024

Misleading application, I was charged incorrectly in my store and I simply can't get service. My store has never sold for exactly 30 days. I installed the app to find out and because it said the trial was free, I no longer used the platform and they sent me a bill for $248.00, and I can't get service. Be careful, if you have a problem, it is very difficult to solve. in addition to the very expensive cost.

Precinho Carioca
Brasil
23 days usando a aplicação
Questão respondida por AutoDS Dropshipping Tools 26 de julho de 2024

Hi "Precinho Carioca"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

Editado a 8 de agosto de 2024

it is completely great website which all to use the e-commerce and drop shipping method with more than ease I really trust it before I try it. I think it is very precious chance to try the stratgy. it gives me much pleasure to use the website
i got shocked really with the charge of 248 usd without preapproving the payment i have a problem with the website and i hope the sort the issue for me

Charming Magic
Egito
14 days usando a aplicação
Questão respondida por AutoDS Dropshipping Tools 4 de agosto de 2024

Hi "Charming Magic",
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

3 de agosto de 2024

they just wanna suck your money fr, you could just find other app that are free and it can be use to make money without losing it.

GamingTech Strike
Canadá
29 days usando a aplicação
Questão respondida por AutoDS Dropshipping Tools 5 de agosto de 2024

Hi there!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team