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I am experiencing a lot of issues with AUTO DS, but at least i am grateful that they provide an expectational support team. Sofia helped me out today with billing issues and price monitoring issues. I will be monitoring the progress of the price monitoring for my items
Hi "ZenDenlicious"
Thank you for your feedback! We’re glad to hear you were satisfied with our support team and appreciate your thoughts on the platform. Your input helps us ...
Products are nice but internal product delivery needs improvement. They need a truly automated inventory, payment processing and order processing mechanism that operates without monitoring by the store owner.
Hi "Superior Products Group, LLC",
We appreciate you sharing your feedback with us.
We sincerely apologize for any inconvenience you may have encountered.
As of now, we have ...
Not a big fan. Very expensive with limited products.
Lorain was a great representative, however. She was very fast and helped immediately
Hi "AcuStep"
Thank you for your feedback! We’re sorry to hear about your concerns and are always working to improve. We're glad Lorain was able to assist you quickly! If ...
Not bad to work with.
Customer support is great.
Hi "HOUSE2HOME",
Thank you for your feedback! We're glad to hear you had a positive experience with our customer support team. If there's anything we can do to improve ...
This is my first time using AutoDS. I had created another store and deleted it. I followed the instructions on a You Tuber site and created another store using AI. They were supposed to be linked together. I spoke with Carlos today and he explained they were not connected and sent me the link to assist. I contacted support because my drafts would not import. I hope to have it up and running today.
Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about the challenges you faced and would like to address your concerns.
Please fill out this form: ...
i like it
Hi “GrabMore”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion ...
Sandy was amazing at searching for solutions to my issues and knowing the solutions to common ones. However, the Shopify and AutoDS backend integration settings and help articles for this sync should be improved by both companies.
Hi “Apartment 1850”!
We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion ...
Apparently, mentorship is not a priority! According to their reply when I asked a question for a mentor. I can't attach a screenshot of their email in the review but below is the link to the screenshot. I suggest not advertising mentorship advice if you can't offer it.
https://drive.google.com/file/d/1xyTkolyS_dqhXtFvXsxoB21vJfkwOp85/view?usp=sharing
The tracking is not updated in time. ...
Hi “My Store”!
Thanks for sharing your feedback.
We are sorry to hear you were not satisfied with our Mentorship add on and that you are facing difficulties with the tracking ...
Honestly this has made my business run so much smoother. I had some learning curve at the start as you get used to a certain way of operating. But the more I utilize the system it really is a time saver. Like that I can do everything I need to from one location and support has been very helpful and quick to resolve issues.
Two Week Update:
I have been using the system now for a couple weeks and ...
Hey "Mainly Bedding"!
We are so glad to hear that you are enjoying our Interface!
We will keep on Improving our tool and implant new features for our precious customers!
We ...
Its alright. So far I have had issues with sourcing request and creating a smooth system flow.
Hi "Lips Tulips"!
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what ...