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It's powerful and allows you to create basically whatever discount promo you want.. too bad it doesn't always work consistently.
Hello, Hannes here. I manage Customer Experience for Automatic Discounts & Gifts. I'd really love to help sort out the issues you've encountered. We don't have any tickets from you in support so I'm not sure what the problem is - I'll be reaching out to you by email separately to try and set up a call.
Hannes Bez | Director of Customer Experience - ADG
Fast support from developers, the app works great! I had some trouble understanding the difference between each type of promo and they explained me great.
The app functions smoothly and boasts an attractive interface; however, the pricing model leaves much to be desired. Charging 2.9% of my sales for this app seems exorbitant as i only use automatic discounts on checkout. Even the 0.6% option, though relatively acceptable, becomes burdensome when coupled with the additional $45 monthly fee. It becomes impractical to sustain this kind of expense for an app that I only utilize sporadically in my shop. The substantial flat fee of $45 is not justified for an app I'll stop using this app after this charge.
Hi there, thank you for your honest and detailed feedback. You're not the first person to share these views with us, which is why we're currently working on potential updates to our pricing model.
I do want to clarify something, though. The percentage charged on sales (whether 2.9% or 0.6%) only applies to sales generated through your ADG promotions. This percentage is *not* applied to all sales in your store.
However, as I mentioned before, this pricing structure probably does still need some work. We'll definitely take your valuable input into consideration as we address this. Thank you!
Hannes Bez
Director of Customer Experience - Staytuned (ADG)
Not working. We have tried to use this app to limit a discount coupon to 50% off 2 of the same item. I believe we have it set up correctly, but it is not limiting the discount as it should. If someone orders 2 they get a discount. If they order 4 they get the same discount. We only want to apply the 50% off to 2 items. The next two items should not be discounted. They are all the same item.
Disappointed.
Thanks for the review. I believe this can be achieved using the discount type "Buy X get Y" from Shopify discounts. And you can use our app to automate its application.
Thanks for the app but I would like an app at least gives 7-free day trial for the whole functioning..
The function I want this app to achieve- I want to set up discount only for amount purchased.
For example, 2.5% off orders equal or above $250.00
10% off orders equal or above $900.00
etc
the thing is, the higher discount doesn't automatically apply or override the lower discount.
Then this is no sense for me.
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Updated second day
Derek Morin from support@tabarnapp.com helped me out.
To override the smaller discount simply "put the discount rules not from the biggest amount/discount at top to the smallest at the bottom".
Now it is perfect and the app fits my need.
Thank you again Derek!
Basically the best support I've received, super helpful staff that fixed any issues that i couldnt resolve by myself.
Not always working. I've upgraded to premium but my rules are not being applied which defeats the purpose.
Our company used this app to have multi level discounts based on dollar amount in cart - worked perfectly!
I've used this app to give customer segments different discounts and it works great. The customers are thrilled and it's been easy to use.
The app works really well, and the support team is amazing.
Thanks so much for the kind words! Please reach out to us again any time you need our help.