Recensioni (281)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 72% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 4% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
16 giugno 2017

I LOVE LOVE this app! I'd rather do this than other types of coupons and email. My customers will love it too! Thanks! :)

Quilts I Am
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Data modifica: 22 aprile 2017

Once I installed this App on my store, they do maintenance.
Will update this review when it works.

Update :
The support respond straight away.
This is the app I search for so long, abandonment cart percentage are really high, this app can make our customer happy and convert to purchase.

Great app that we all need to make our conversion higher.

Clotshy
Indonesia
Circa 2 mesi di utilizzo dell’app
Data modifica: 18 maggio 2017

Great concept but the popup refuses to work in my store.

Developer said it might have to do with another app but I don't use many apps that would interfere with the cart.

Discount is applied at > $35 but no popup occurs. I may cancel the app if the developer can't figure it out.

*Update*

Developer fixed the bug and everything works wonderful now. Thank you Derek! 5 Stars for support and great app.

Lovethemilitary
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Data modifica: 20 giugno 2019

I use Automatic Discount for permanent automatic discount codes for multiple item orders set up in 7 tiers. It works beautifully.

It's really helping our little business grow.

Also love the customisable Notification Bar that pops up in the cart.

Contact has been spot on also with a response within 7 minutes.

Great app.
Very professional team!

aviagrafix.com

Aviagrafix
Australia
Circa 2 mesi di utilizzo dell’app
24 novembre 2018

I used this app during Black Friday to set up some basic rules for applying discounts based on cart amounts, something Shopify cannot do natively. It's important to understand that app works as s set of triggers to apply discount codes that you create in Shopify, so you have to combine the trigger with how you setup the discount - for example, by setting minimum purchase amounts in the discount itself, etc., as well as defining it in the app rule. It can be a little tricky to get it all set up correctly, and you'll want to do test carts, etc to make sure it's doing what you want. We had a little trouble getting the discount to trigger even though the correct cart amount was reached. The app owner was super responsive and even installed some code during Black Friday to make sure it was working correctly. He also helped with some basic troubleshooting during our sale. My only suggestion would be to put some of the info I learned through direct support into the app documentation/help section - like the example of putting the minimum purchase amount in the discount as well as the app rule. I would definitely use the app for future sales now that I know more about how it works.

Breathe in Detroit
Stati Uniti
Circa 2 mesi di utilizzo dell’app
25 maggio 2017

They must delete low reviews. So complicated and convoluted to use. NO CUSTOMER SERVICE. I use other apps on Shopify and have expected a certain level of customer service. They have this stupid Slack forum where they leave your questions unanswered. The tutorials are lacking. I don't have time to watch a 20 minute video. Would prefer to have the steps written out. I hate this, it's worthless, and I will be deleting it promptly.

It's sad that Shopify is so limited that these difficult to use apps for creating work arounds have to be use (because this app only helps your create a complicated work around to have different options to Shopify's simple and lacking built-in discount options, not a direct route to implement a discount.)

Dr Thrower Skin Hair Care Online Store
Stati Uniti
Circa un mese di utilizzo dell’app
Staytuned ha risposto 16 aprile 2019

Thanks for the review. You are right, this Slack channel wasn't a good idea, we closed it. I believe we did improve customer support, as the team grew last few years. We have some tutorials, mainly Youtube videos, but you are right we could add more of them, and we will. About the use of the app being complicated, we redesigned the admin UI to be simpler.

11 ottobre 2020

I was really hoping to be able to use this app to provide a better user experience for my customers using automatic discount codes. Unfortunately, we never got it to work despite implementing recommended steps by Tabarnapp. A bit of a disappointment and a giant waste of time.

Imperial Terrain
Stati Uniti
Circa un mese di utilizzo dell’app
Staytuned ha risposto 11 ottobre 2020

Really sorry for the inconveniences and waste of time. We should have helped more. If it's not too late, we could make the setup for you, free of charge of course.

19 gennaio 2017

Looks like it stops working sometimes, pop up doesnt show up every time, and support takes a few days to reply. Replies are vague. I was initially liking it, but now i will need to remove it if it DOESNT work as published.

Primedealonline
Stati Uniti
Circa un mese di utilizzo dell’app
Staytuned ha risposto 16 aprile 2019

Thanks for your review. The discount popup doesn't show every time, you are right. We do that on purpose, not to annoy customers. It shows when a discount rule is met and when a discount is applied. We're also building a new feature to show the discount popup based on other factors than what's in the cart (coming at the end of 2019).

About the vague replies, sorry about that. We did improve support as the team grew last few years.

20 dicembre 2017

Not working. We have tried to use this app to limit a discount coupon to 50% off 2 of the same item. I believe we have it set up correctly, but it is not limiting the discount as it should. If someone orders 2 they get a discount. If they order 4 they get the same discount. We only want to apply the 50% off to 2 items. The next two items should not be discounted. They are all the same item.

Disappointed.

Smartroost
Stati Uniti
Circa un mese di utilizzo dell’app
Staytuned ha risposto 16 aprile 2019

Thanks for the review. I believe this can be achieved using the discount type "Buy X get Y" from Shopify discounts. And you can use our app to automate its application.

Data modifica: 21 marzo 2017

Thanks for the app but I would like an app at least gives 7-free day trial for the whole functioning..
The function I want this app to achieve- I want to set up discount only for amount purchased.
For example, 2.5% off orders equal or above $250.00
10% off orders equal or above $900.00
etc
the thing is, the higher discount doesn't automatically apply or override the lower discount.
Then this is no sense for me.
---------------------------------------
Updated second day
Derek Morin from support@tabarnapp.com helped me out.
To override the smaller discount simply "put the discount rules not from the biggest amount/discount at top to the smallest at the bottom".
Now it is perfect and the app fits my need.
Thank you again Derek!

West Star Wholesale
Stati Uniti
Circa un mese di utilizzo dell’app