Discount Hub: ADU Discounts , 266件のレビュー
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評価順
Excellent
Thank you so much for your review MyKingdom and Team!
We are honored to be a core part of your business! Should you ever need any help, you know where to find us!
⭐⭐⭐⭐⭐
I recently worked with ADG Automatic Discount & Gifts, and the experience was nothing short of exceptional. Their tool is a game-changer, but their outstanding customer support sets them apart.
I was initially at a loss on how to use the application. However, instead of merely sending over a written guide or pointing me to an FAQ page, their support team went above and beyond by arranging a video conference with me. They patiently walked me through every step, ensuring I felt comfortable and confident in using their product.
In an era where most companies prioritise efficiency over personalised care, ADG stands out with their dedication to customer satisfaction. Their proactive approach to resolving concerns and providing guidance truly makes them a cut above the rest.
In short, if you're looking for a top-notch product backed by a team that genuinely cares about your success, ADG Automatic Discount & Gifts is the way to go! Highly recommended.
Martin
This is one of the best reviews we've received so far! Our team makes sure that every one of our merchants receives exceptional customer service until all concerns or questions are answered. Thanks for making our day!
Please let us know if you need help with anything else. Cheers!
With this app I found it very easy to create a tiered gift with purchase. We wanted to do a "Buy $100, get a free $10 gift card, buy $200, get a free $20 gift card, buy $300, get a free $30 gift card". This made it so easy!
Thank you for your honest review! We work hard to ensure that our app provides your store's gifting and discounting needs.
Please let us know if there is anything else we can help you with!
App is working good, just needed some time to get that the external name of the prmotion need to be changed in the shop and has to be connected in the app. After 2 hours the connection was there and the promotion could be used again.
Perfect help and support. Within minutes I received personalized help from customer support.
Thank you for the fantastic review! We're very happy to hear our team was able to help you out.
Please let us know if there is anything else we can do to make your support experience better! Cheers!
It's powerful and allows you to create basically whatever discount promo you want.. too bad it doesn't always work consistently.
Hello, Hannes here. I manage Customer Experience for Automatic Discounts & Gifts. I'd really love to help sort out the issues you've encountered. We don't have any tickets from you in support so I'm not sure what the problem is - I'll be reaching out to you by email separately to try and set up a call.
Hannes Bez | Director of Customer Experience - ADG
Good & cooperative support,
Thank you for your wonderful feedback ZunGoor team! We're glad that our support team was able to help you out.
If you need help with anything else, please let us know. You know where to reach us!
Very hard to work with
Thanks for taking the time to let us know about your frustration. I know our support team is currently working with you to try and figure out exactly which part of the app you're struggling with. Please know that this is a top priority for us - I'll be overseeing the case personally.
Hannes Bez | Director of Customer Experience
Started playing with it 3 days ago, had some questions and the team was able to resolve my issues right away. Its now in production and its working great so far!
Thank you for taking the time to leave an amazing review! Ron had a great time helping you out! He'll surely get excited once he sees your feedback.
Our help doesn't end here, if you need anything else please let us know!
ADG has been really helpful for running our tiered automatic discounts. Their customer support is extremely responsive - they're quick to get back to us on questions/issues and open to suggestions to boost the user experience for our customers!
Your feedback is highly valued! Suggestions like yours are what helps us continue to improve our app and provide the needs of our merchants! Thank you so much for this honest review.
If anything else comes up and you need our help, you know where to reach us. Cheers!
Extremely helpful customer service.
The app has difficulties with international currencies, but this is waiting on Shopify to open up availability to configure with their API's. The app does everything we need
Thanks for this honest review!
Your feedback is very important to us, and we ensure that we continue improving our app to support our merchant's needs. We understand how important international currencies are, and this is already on our priority list.
Please feel free to touch base if there's anything else you may need help with!