Automatic Discounts & Upsells , 262 recensies
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There customer service was great, following us through all the way to a resolution.
Thank you very helping.
Thank you for your honest review! We take pride in the customer service that we provide and we're glad to be of help!
Please let us know if there is anything else we can do to improve your experience with us. Cheers!
The app works really well, and the support team is amazing.
Thanks so much for the kind words! Please reach out to us again any time you need our help.
Extremely helpful customer service.
The app has difficulties with international currencies, but this is waiting on Shopify to open up availability to configure with their API's. The app does everything we need
Thanks for this honest review!
Your feedback is very important to us, and we ensure that we continue improving our app to support our merchant's needs. We understand how important international currencies are, and this is already on our priority list.
Please feel free to touch base if there's anything else you may need help with!
So far so good. easy to use.
Thank you for taking the time to leave us a review! Your feedback is highly appreciated and we are pleased to hear that you had a user-friendly experience with our app.
Please feel free to reach out if you need any help!
ADG is very helpful in making discount codes easier for merchants, and their support team is fast and reliable.
We are glad that our team was able to help! Our goal is to provide a world-class customer experience and we are very happy to hear your feedback. We will continue to do our best to improve our product and our service. Thank you for an amazing review!
Please let us know if you need anything else! Cheers!
Really grate app, u will never find better then this for beginners
Thanks so much for this great review! We're confident ADG's going to bring in a lot of extra revenue for you. And if you need anything, our support crew is happy to help out. Cheers!
The app functions smoothly and boasts an attractive interface; however, the pricing model leaves much to be desired. Charging 2.9% of my sales for this app seems exorbitant as i only use automatic discounts on checkout. Even the 0.6% option, though relatively acceptable, becomes burdensome when coupled with the additional $45 monthly fee. It becomes impractical to sustain this kind of expense for an app that I only utilize sporadically in my shop. The substantial flat fee of $45 is not justified for an app I'll stop using this app after this charge.
Hi there, thank you for your honest and detailed feedback. You're not the first person to share these views with us, which is why we're currently working on potential updates to our pricing model.
I do want to clarify something, though. The percentage charged on sales (whether 2.9% or 0.6%) only applies to sales generated through your ADG promotions. This percentage is *not* applied to all sales in your store.
However, as I mentioned before, this pricing structure probably does still need some work. We'll definitely take your valuable input into consideration as we address this. Thank you!
Hannes Bez
Director of Customer Experience - Staytuned (ADG)
Excellent
Thank you so much for your review MyKingdom and Team!
We are honored to be a core part of your business! Should you ever need any help, you know where to find us!
Hello, I had problems creating a specific discount offer in my online shop. I got acquainted with the ADG app through a recommendation, and I got help from the ADG support team very quickly. My problem was solved in a short time. ADG support team is amiable and helpful.
I can only recommend it.
Best regards
Soheila K
From Sankt Augustin Germany
Hey there Soheila! It's so good to hear from you! Thanks for making our day with such an amazing review, we really appreciate it.
Please let us know if you need help with anything else. Cheers!
So far, so great! I was able to successfully configure the ADG app and the specific promotion I had in mind without any hassle. RG was extremely helpful in making sure I had configured my promotion correctly and troubleshooting when I ran into an issue. They answered promptly and clearly, making me feel taken care of and confident in my first promotion with the app. Though I haven't run the promotion yet, I am looking forward to seeing its results.
Glad to hear that you're having a great time with our app! RG is one of our best and we love hearing stories like this showing his dedication.
Thank you for an amazing review, you completed our day! Feel free to reach out anytime if anything else comes up. Cheers!