Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 4% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
3 oktober 2023

There customer service was great, following us through all the way to a resolution.
Thank you very helping.

Deer Park Wine & Spirits
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Staytuned heeft geantwoord 5 oktober 2023

Thank you for your honest review! We take pride in the customer service that we provide and we're glad to be of help!

Please let us know if there is anything else we can do to improve your experience with us. Cheers!

19 oktober 2023

The app works really well, and the support team is amazing.

New Zealand Health Food Co.
Nieuw-Zeeland
29 dagen gebruiken de app
Staytuned heeft geantwoord 23 oktober 2023

Thanks so much for the kind words! Please reach out to us again any time you need our help.

1 mei 2023

Extremely helpful customer service.

The app has difficulties with international currencies, but this is waiting on Shopify to open up availability to configure with their API's. The app does everything we need

RMU
Verenigde Staten
Ongeveer een jaar gebruiken de app
Staytuned heeft geantwoord 2 mei 2023

Thanks for this honest review!

Your feedback is very important to us, and we ensure that we continue improving our app to support our merchant's needs. We understand how important international currencies are, and this is already on our priority list.

Please feel free to touch base if there's anything else you may need help with!

9 december 2023

So far so good. easy to use.

My Store
Verenigde Staten
42 minuten gebruiken de app
Staytuned heeft geantwoord 11 december 2023

Thank you for taking the time to leave us a review! Your feedback is highly appreciated and we are pleased to hear that you had a user-friendly experience with our app.

Please feel free to reach out if you need any help!

20 augustus 2023

ADG is very helpful in making discount codes easier for merchants, and their support team is fast and reliable.

Improved Feet
Verenigde Staten
3 maanden gebruiken de app
Staytuned heeft geantwoord 22 augustus 2023

We are glad that our team was able to help! Our goal is to provide a world-class customer experience and we are very happy to hear your feedback. We will continue to do our best to improve our product and our service. Thank you for an amazing review!

Please let us know if you need anything else! Cheers!

17 september 2023

Really grate app, u will never find better then this for beginners

Desees
Ierland
7 dagen gebruiken de app
Staytuned heeft geantwoord 19 september 2023

Thanks so much for this great review! We're confident ADG's going to bring in a lot of extra revenue for you. And if you need anything, our support crew is happy to help out. Cheers!

27 juli 2023

The app functions smoothly and boasts an attractive interface; however, the pricing model leaves much to be desired. Charging 2.9% of my sales for this app seems exorbitant as i only use automatic discounts on checkout. Even the 0.6% option, though relatively acceptable, becomes burdensome when coupled with the additional $45 monthly fee. It becomes impractical to sustain this kind of expense for an app that I only utilize sporadically in my shop. The substantial flat fee of $45 is not justified for an app I'll stop using this app after this charge.

The Green Tanners
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
Staytuned heeft geantwoord 28 juli 2023

Hi there, thank you for your honest and detailed feedback. You're not the first person to share these views with us, which is why we're currently working on potential updates to our pricing model.

I do want to clarify something, though. The percentage charged on sales (whether 2.9% or 0.6%) only applies to sales generated through your ADG promotions. This percentage is *not* applied to all sales in your store.

However, as I mentioned before, this pricing structure probably does still need some work. We'll definitely take your valuable input into consideration as we address this. Thank you!

Hannes Bez
Director of Customer Experience - Staytuned (ADG)

28 december 2023

Excellent

MyKingdom
Vietnam
14 minuten gebruiken de app
Staytuned heeft geantwoord 3 januari 2024

Thank you so much for your review MyKingdom and Team!

We are honored to be a core part of your business! Should you ever need any help, you know where to find us!

23 augustus 2023

Hello, I had problems creating a specific discount offer in my online shop. I got acquainted with the ADG app through a recommendation, and I got help from the ADG support team very quickly. My problem was solved in a short time. ADG support team is amiable and helpful.
I can only recommend it.
Best regards
Soheila K
From Sankt Augustin Germany

narsico.de
Duitsland
1 dag gebruiken de app
Staytuned heeft geantwoord 25 augustus 2023

Hey there Soheila! It's so good to hear from you! Thanks for making our day with such an amazing review, we really appreciate it.

Please let us know if you need help with anything else. Cheers!

12 april 2023

So far, so great! I was able to successfully configure the ADG app and the specific promotion I had in mind without any hassle. RG was extremely helpful in making sure I had configured my promotion correctly and troubleshooting when I ran into an issue. They answered promptly and clearly, making me feel taken care of and confident in my first promotion with the app. Though I haven't run the promotion yet, I am looking forward to seeing its results.

Southland Organics
Verenigde Staten
4 dagen gebruiken de app
Staytuned heeft geantwoord 12 april 2023

Glad to hear that you're having a great time with our app! RG is one of our best and we love hearing stories like this showing his dedication.

Thank you for an amazing review, you completed our day! Feel free to reach out anytime if anything else comes up. Cheers!