Recensies (288)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 10% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
8 juli 2024

The app does exactly what is says it does, perfectly. The customer support is exceptional. I am not a tech person and their guidance was so simple and straightforward and made it very easy for me to achieve what I needed. Very good service!

Aleksander Revas
Roemenië
4 dagen gebruiken de app
Staytuned heeft geantwoord 10 juli 2024

Hi there Aleksander Revas!

Thank you so much for the heartwarming review! Your feedback is very important to us and we're glad that we're able to help you out.

If you need further assistance, you know where to reach us!

5 april 2024

Charge for all sales in one market. Got help from their support to setup a few things, but it started to charges us 2.9% sales from 1 whole market, without any features activated from their side.

Asked to remove this app and get a refund, but the help was not help, it was more "try to stay and make it complicated with a lot of questions".

Do not recommend.

Nordic Training Gear
Zweden
24 dagen gebruiken de app
Staytuned heeft geantwoord 8 april 2024

Thanks for taking the time to contact us. I'm sorry about your poor experience with us. I've reviewed the case and I believe most of this was just a communication mixup. I've already issued a refund to your account, and I'll be contacting you directly to sort out the rest.

Hannes Bez | Director of Customer Experience

26 maart 2024

Their Add to Cart is not woking it has been 11 days. I have been trying to get it fixed. They keep saying it is fixed. or giving me different ways to do this. or Outright saying it is fixed. when It is Not. If it works It works. If not don't think support will Help you. They are the Most Exceptionally Bad People.
https://www.awesomescreenshot.com/image/47028957?key=f60425303a32b43fa4f64dbceff86733

Leather Apron
Verenigde Staten
14 dagen gebruiken de app
Staytuned heeft geantwoord 27 maart 2024

Leather Apron team, I am so sorry to hear about your experience. I am the CEO (Serge Kassardjian) of the company (staytuned) that owns this app. I am so sorry to hear about your experience. I have our customer service team all over this and going to make sure its fixed and you have a great experience. You can reach out directly to me if you have any questions-serge@staytuned.digital.

2 juli 2024

This app does a good job on expanding upon Shopify discounts based on much more fleshed out logic options.

The Gallery Collection
Verenigde Staten
Ongeveer 3 uur gebruiken de app
Staytuned heeft geantwoord 4 juli 2024

Hey there The Gallery Collection and team!

Thank you for the 5-star review! We appreciate your support.

We just noticed that you've uninstalled our app. Can you share with us the reason why? If you need help or have any questions, just send us a message so we can help you out.

We hope to hear from you soon!

15 maart 2024

Great customer service and easy to use

Inside Living Hong Kong
Hongkong SAR van China
Ongeveer 2 maanden gebruiken de app
Staytuned heeft geantwoord 18 maart 2024

Hi Inside Living Hong Kong and team!

I'm glad that our support team was able to help you out! Thank you so much for taking the time to leave feedback for them, this will surely make their day!

Please let us know if there's anything else we can help you with!

3 april 2024

very helpful customer service

hydria
Verenigd Koninkrijk
Ongeveer 3 uur gebruiken de app
Staytuned heeft geantwoord 5 april 2024

Hey there hydria team!

I'm glad to hear that our support team was able to help you out! If you need further assistance or have any questions, please don't hesitate to reach out. Our support team is always happy to help!

Bewerkt 12 augustus 2020

Great app. It allows me to make my customers' experience very easy and seamless. Great service too! Highly recommended.

FCPeffects
Verenigde Staten
Meer dan 7 jaar gebruiken de app
18 december 2017

Excellent app. I use this on www.skincarebysuzie.com. I use it as a 3 tier discount , What would make this perfect for my needs if it had a Motivator built in, i.e. Conqrats you have a discount of $5 Spend $30 more to receive a 10% count etc for each level

Suzieskincare
Verenigde Staten
Bijna 6 jaar gebruiken de app
23 november 2020

Seeking to do 20% off entire ecatalog sale for Black Friday and Cyber Monday period for webshop www.holdupsuspenders.com

Holdup Suspender Company
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Bewerkt 6 juli 2020

I had an issue where auto discounts weren't applying to PayPal and Apple Pay checkouts. Tabarnapp fixed the issue quickly and one of their reps, Hugo, did a great job following up with me to make sure we were having no problems. Really appreciate their response to fix the issue and taking the time to ensure everything was working for us!!

Canyon Coffee
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Staytuned heeft geantwoord 9 juni 2020

Thanks for the feedback. You are right, when Paypal & Apple Pay buttons were in the cart page (or drawer/ajax cart), our app wasn't able to apply the discount as the Shopify checkout page was skipped completely. Removing the Paypal & Apple Pay buttons from the cart page was the solution... until today. We've implemented our new Discount Applier script, which should now solve your issue. Our app will not work if people click on BUY NOW in the product pages, though, as this creates a checkout on the fly, ignoring what's currently in the cart and skipping the cart at the same time.

Let me know if you get new orders missing the discount from Paypal or Apple Pay from your cart page.