Avaliações (283)
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Timely customer service
Thank you for the review! We will continue doing our best to continue to provide you with quick and helpful responses. Cheers!
Very good APP with the responsive customer support team, solves problems really quickly, Recommended
I must have tried at least 8 apps to achieve what a thought was a simple tiered discount. What a relief when this app finally made it possible! What made it even better was the exceptional support provided by Derek who quickly and efficiently installed it on our theme and customized the cart display. He really saved our BFCM sale this year! Thanks so much
We needed the app for a specific use case and it worked out well. Support was great when we were having issues with set up. Would recommend for others to use. We no longer needed the app after our specific use case wasn't needed anymore but will keep it in mind for future solutions.
Hey RY Marketplace! So glad to hear our app worked well for your use case. We're so happy we were able to help you. If you ever spin up that promo again, we are here for you!
I initially had some compatibility issues with my Theme but I must say once these were smoothed out the app is working well. I especially love the bundle deals (I'm using BOGO -Choose 3 for $XX) this promo is working really well for me. I have also used stacked deals in the past. Derek has been kind enough to speed up my checkout and remove any incompatible features. Yes I would recommend this app as it does have a lot of features for discounts.
Shopify limits automatic discounts to 25 items which is very limiting. That is why I choose ADG . And I like the Success Fee plan on ADG . ADG onboarding expert Ron Mitre was very helpful.
Thank you for making Ron's day with this amazing review! We are glad to hear that you're happy with our app. We will continue to work hard to ensure we meet your store's needs.
Please let us know if you need help with anything else!
⭐⭐⭐⭐⭐
I recently worked with ADG Automatic Discount & Gifts, and the experience was nothing short of exceptional. Their tool is a game-changer, but their outstanding customer support sets them apart.
I was initially at a loss on how to use the application. However, instead of merely sending over a written guide or pointing me to an FAQ page, their support team went above and beyond by arranging a video conference with me. They patiently walked me through every step, ensuring I felt comfortable and confident in using their product.
In an era where most companies prioritise efficiency over personalised care, ADG stands out with their dedication to customer satisfaction. Their proactive approach to resolving concerns and providing guidance truly makes them a cut above the rest.
In short, if you're looking for a top-notch product backed by a team that genuinely cares about your success, ADG Automatic Discount & Gifts is the way to go! Highly recommended.
Martin
This is one of the best reviews we've received so far! Our team makes sure that every one of our merchants receives exceptional customer service until all concerns or questions are answered. Thanks for making our day!
Please let us know if you need help with anything else. Cheers!
This app proved to be a bit glitchy and the support response time was not inline with expectations. We wish it would have worked out.
Derek's customer service is fantastic and the app is working perfectly for our tiered Christmas Promo.
Outstanding customer service! They were able to customize some things for us and always responded quickly and clearly.
I highly recommend for those who are looking for the best discount app and gifts.