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I was looking for a traffic analysis app which they promote in the last picture on the Shopify App Store. But be careful when you download the app; you allow them to promote their cheap products on your own website. I was shocked when I saw, after one day of downloading the app, that some cheap products from other stores were being promoted on my shop by AfterShip. Really disappointed.
Thank you for sharing your feedback, and I sincerely apologize for the confusion and inconvenience caused.
I would like to clarify how AfterShip Traffic works. Our app is designed to help merchants increase traffic to their stores through reciprocal product promotion. This means that while your products are being promoted on other stores in our network, other stores' products are promoted on your store. The goal is to create a mutually beneficial system for increasing visibility and driving traffic.
However, I understand that you may not have expected this feature. By default, all partner ad categories are displayed on your store, but you can choose up to 5 products to display in other partner stores. You can also remove underperforming products from your campaign and customize your settings by excluding specific product categories you do not want to appear. Additionally, the products displayed to your visitors will change based on the selected categories and won't always remain the same.
To assist you further, one of our experts has reached out via email to schedule a screen share session to help with the setup and answer any questions you may have.
We truly appreciate your feedback and are always open to suggestions to enhance our app. If you need further assistance, please feel free to contact us via live chat or email us at support@aftership.com.
Regards,
Team AfterShip
Will update review once issue is resolved. Support team is wasting my time. Good app with nice features. Support is willing to help. Looking forward to have this on our store in the long run
I am seriously angry that your company would put pictures with nudity as part of product ads. I looked on my site and they came up. I took pictures and will be complaining to shipify.
Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority.
I can see that you are offended by the display of product ads. We will try our best to assist you on the same.
Our Support Team is available 24/7 to help you with all the issues you might face in Automizely Traffic.
Regards,
Rupam
Team Automizely Traffic (Ads)
I'm really disappointed. The ads worked right away but I have no idea where my ads are going (I only ship within my country so if they're outside of the country, that's useless for me). I cannot contact anyone from support, I don't see any way to do this, so I must leave this review.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. I would also like to inform you that our app works on exchanging the ad between our partner's stores.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
WTH??? I installed the app and s*x toys were promoted on my website. If you install this, be aware that you will have a cup promoted that says "I love c*ck" enjoy!
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.
We are genuinely sorry to hear that your experience with us didn't meet the expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
I want to let you know that our app works on exchanging ads between our partner stores. Assuming you have enabled the exchange, so your ads will be shown to others and vice versa. This is one of the functionalities of our application.
We really value your business and we've sent you an email and looking forward to your revert to make your experience better.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip