Arvostelut (2 578)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 93 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
14. marraskuu 2023

Perfect !

Urban Renewal
Ranska
3 kuukautta sovelluksen käyttöä
16. toukokuu 2022

All great so far, easy to customise and looks elegant on the homepage. Very happy with the support team also.

SardaWines
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
5. helmikuu 2023

this kind man sadhan helped me quickly and solved my problem. Big thumbs up for this app,highly recommend!

Lion Treasures
Romania
3 kuukautta sovelluksen käyttöä
4. joulukuu 2023

I suggest, Don't use the APP!!! I lost $499.80 after a Shopify customer made a purchase. I worked with Customer Support and they have yet to fix the issue. One Customer support person said the Shopify Customer referred themself, and as was able to receive the discount code. The Referral History section of the app showed no (0) referrals! Also, no purchase was made to trigger the App to give the discount code.
I.e., I used the Referral Program popup where the Advocate will get 10% off when a referee makes the 1st purchase.
I still have the App installed but deactivated the referral program, in hopes it will be fixed.
According to the AfterShip Affiliates Customer person, "the discount rule totally relies on Shopify's ability, currently, they don’t support excluding specific customers from using the coupon".

Stellar Pyxidis 3D
Yhdysvallat
3 kuukautta sovelluksen käyttöä
AfterShip vastasi 5. joulukuu 2023

Thank you for taking the time to share your feedback with us.

Please accept our sincere apology for the experience you had. This is not the experience we want to provide to our users.

We understand that you faced an issue due to our referral program campaign, which negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations.

For this, we are assigning dedicated support for your AfterShip Affiliate account. Please check your inbox, as you will be contacted via email shortly.

Trust us, we work very hard to make our app user-friendly and provide a great support experience.

Regards,
Team AfterShip.

4. toukokuu 2023

Easy to use and customize. UI looks good. Friendly and kind customer service. Free plan is good for testing.

Taste of Japan
Yhdysvallat
3 kuukautta sovelluksen käyttöä
28. heinäkuu 2023

Prahba was super fast and very gentle, Prahba gave the perfect assistance.
She also was very easy to comunicate to as well.

FreshFits
Portugali
3 kuukautta sovelluksen käyttöä
Muokattu 18. tammikuu 2024

Support staff is quick to help via chat and zoom meetings.

AICLECTIC
Saksa
3 kuukautta sovelluksen käyttöä
7. huhtikuu 2024

Excellent conversation with Mr Jai

Vega Lifestyle
Intia
Noin 4 tuntia sovelluksen käyttöä
27. tammikuu 2022

I just started using the app. I will comeback and update at a later time. Customer service was very helpful!

DazzleRocDesigns
Yhdysvallat
3 kuukautta sovelluksen käyttöä
16. syyskuu 2021

Seems simple enough, easy to work with, though some explanations could be better, once you test it, it works just fine, customer service is great, though they seem to have been limited by policy, like most companies. Once I'm done testing this with my actual customers, I'll add that last star, because testing it myself, and testing it with my customers are two completely different things.

Owl Century
Yhdysvallat
3 kuukautta sovelluksen käyttöä
AfterShip vastasi 16. syyskuu 2021

Thanks for your valuable feedback. 

We are pleased to know that you are exploring our app.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.  I have noted your suggestion and have forwarded it to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support+loyalty@automizely.com

Regards,
Neelima Aggarwal
Automizely