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Chatting with Jai, very good quality explanation, clear and precise, recommend ! I recommend the app.
Great, Very easy to interact.
great option for my shop , right now I trying it and we see what we can expect :-) Optymalization for my needs was very simple
easy set up, support was very helpful - only comment would be to integrate/ add a way of keeping track of commission payments that have been paid to influencers
App works great! Also communication with the customer support is great too! Great work Automizely!!!!
Amazing customer service and the app works well. I would recommend it to everyone who's looking for an effective way to add referral program to their site.
This app used to be simple and did what it needed to do even at the free version, but as I was trying to add more affiliates after a change was made in the app I can't use it anymore. I can't add any new affiliates because there's literally no way to generate a code for them. The button to generate a code is gone and the only option there is to send an invite email, but when the email is sent there's nothing that happens and there's no button in the email for the affiliate to join or generate a code. I've wasted a lot of time trying to fix this and contact support. The support is also very slow to non-existent. I've had the app for over half a year and the contact support button has never done anything. I've tried to reach out through email on the Shopify side of things and also by emailing them. I didn't get a response. I've ultimately lost sales so I'll be using a different app.
Apologies for the inconvenience caused. We are constantly striving to make your experience better with our application.
I understand you are not unable to use the app. The button to generate a code is gone and the only option there is to send an invite email, but when the email is sent there's nothing that happens and there's no button in the email for the affiliate to join or generate a code.
I can see that you are also not happy with the customer service support.
Your feedback and suggestion have been registered and in case you need any assistance while using the app, please feel free to contact us. We will try our best to ensure that your experience the best customer support.
We are available 24/7. You can always contact us via the live chat option available on your account.
Regards,
Rupam
Team Affiliate Marketing and Referral
This app is amazing, support is faster than lightning... And it is completely free to use! So much value :) Recommend this Affiliate app to anyone in the Shopify community!
Loving the Affiliate program they have and customer service is exceptionally well
I definitely recommend!!!
Great team. Quick reply. They have different apps for banding. I am using some of them for my store.