レビュー (2,652)

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2025年1月31日

NEVER use Affiliate Link with them!!!
I started an Influencer Campaign on 16th of january and got A LOT of orders -> I can only see one in the Dashboard. This is ridiculous. I already lost so much time writing with more than 5 people from "Support" who keep saying "wait for 7 days after sale is confirmed". Its been already 2 weeks and I got NO SUPPORT and need to pay the influencer! If I dont get any help from development Team; I will have to calculate manually the Influencer Commission...
THIS APP & Support are a disaster!!

Miteinander wachsen
ドイツ
アプリの使用期間:1年以上
AfterShipが返信しました 2025年2月1日

Thank you for your feedback, and we sincerely apologize for the experience you've had. We completely understand your concern, and we take your feedback seriously.

Regarding the missing orders in the dashboard, we’ve already escalated the issue to our development team, and they are actively investigating it. We’ll make it a priority to resolve this issue as soon as possible and help you provide the correct commission to pay to influencers. The wait times you’ve encountered are not up to our standards, and we deeply regret the inconvenience this has caused. We strive to provide timely support, and we apologize for not meeting your expectations.

We truly appreciate your patience and understanding during this process, and we’re committed to resolving the matter swiftly.

If you have any additional questions or need further assistance, please don't hesitate to reach out to us via the live chat option available in your account, or email us at support@aftership.com.

Best regards,
Team AfterShip

2024年12月17日

I initially faced issues with changing the influence status but figured it later probably because I was on my cell. The tool is amazing and will help any small business owner that is working with influencers to easily track their sales. Thank you so much for creating such a great tool!

Royal African Boutique
アメリカ合衆国
アプリの使用期間:約1ヶ月
2025年1月14日

Great program. Brings people into your store and encourages people to refer your brand to others.

SassySoapsAndScrubs
アメリカ合衆国
アプリの使用期間:2年弱
2025年1月19日

Love that aftership has all small business needs in a place. Quick and helpful customer service

Jeauxette Beauty
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年12月16日

Great app and excellent service from Pooja. Highly recommended for anyone looking for a reliable solution. Pooja went above and beyond to assist, making the experience even better. I’m really impressed!

Upishoppy
チリ
アプリの使用期間:14日
2024年10月31日

Amazing Support from Pooja!

Pooja was incredibly prompt and helpful in getting me started with Aftership Affiliates. Her assistance was quick and effective, ensuring that I was up and running with the app in no time. It's rare to find such dedicated and efficient support. Highly recommend!

DipaliZ
アメリカ合衆国
アプリの使用期間:14日
2024年11月27日

This app is very helpful for newbies here in shopify.

Discover Best Finds
フィリピン
アプリの使用期間:約2ヶ月
2024年11月24日

Good chat support and good value getting the pro for free to test out. Much appreciated.

WAGD
オーストラリア
アプリの使用期間:約2ヶ月
2024年11月16日

I actually highly recommend this app! I've no idea what I'm doing in all this but I opened this app and I have completed everything myself! No hired professional! Of course I do VERY much appreciate the help, but at the same time I aim to learn all I can about this business and I am stoked because I could very well be the one who causes my first real customer purchase!!!! This app is all laid out, and yeah I'm on the (FREE) version! So easy to navigate, support was quick on the draw, and I'm not sure but I think I'm just about finished already with my first affiliate referral program campaign? I'm pretty sure I won't be sleeping tonight from all the excitement surging through me! Developers! Hands down GREAT JOB!! Thank you! GET THIS APP PEOPLE!!!!!
You will not regret it especially if you have no idea what you're doing.

4U! Online
アメリカ合衆国
アプリの使用期間:約1時間
2024年12月26日

Went i opening my website I can't see my running campaign

Shridhar snacks
インド
アプリの使用期間:2ヶ月
AfterShipが返信しました 2024年12月27日

Thank you for taking the time to share your feedback with us. We sincerely apologise that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention.

We value all customer feedback as it helps us identify areas where we can improve our services. It's important to us that every customer receives accurate, timely, and right support.

As checked the referral widget is not yet activated in your account and hence it is not getting displayed. One of our experts will be sending you an email in order to get this checked and sorted for you.

In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com