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Aftership does everything I want it to do. It's easy to navigate, with many choices. I had a question once and customer service was great!
NEVER use Affiliate Link with them!!!
I started an Influencer Campaign on 16th of january and got A LOT of orders -> I can only see one in the Dashboard. This is ridiculous. I already lost so much time writing with more than 5 people from "Support" who keep saying "wait for 7 days after sale is confirmed". Its been already 2 weeks and I got NO SUPPORT and need to pay the influencer! If I dont get any help from development Team; I will have to calculate manually the Influencer Commission...
THIS APP & Support are a disaster!!
Thank you for your feedback, and we sincerely apologize for the experience you've had. We completely understand your concern, and we take your feedback seriously.
Regarding the missing orders in the dashboard, we’ve already escalated the issue to our development team, and they are actively investigating it. We’ll make it a priority to resolve this issue as soon as possible and help you provide the correct commission to pay to influencers. The wait times you’ve encountered are not up to our standards, and we deeply regret the inconvenience this has caused. We strive to provide timely support, and we apologize for not meeting your expectations.
We truly appreciate your patience and understanding during this process, and we’re committed to resolving the matter swiftly.
If you have any additional questions or need further assistance, please don't hesitate to reach out to us via the live chat option available in your account, or email us at support@aftership.com.
Best regards,
Team AfterShip
Just downloaded it. hoping for the best.
I initially faced issues with changing the influence status but figured it later probably because I was on my cell. The tool is amazing and will help any small business owner that is working with influencers to easily track their sales. Thank you so much for creating such a great tool!
AfterShip Referral & Affiliate is a fantastic tool for boosting customer engagement and increasing sales. The referral program is easy to set up, and the affiliate tracking is seamless. It’s a great way to reward loyal customers while growing your brand. Highly recommended!
Always great customer service.
Karan was quick responding to messages which is much appreciated.
Also appreciate when AI is no longer able to solve the problem, the switch between team and AI is effortless and quick.
Love that aftership has all small business needs in a place. Quick and helpful customer service
Great program. Brings people into your store and encourages people to refer your brand to others.
From the customer service, it is amazing. I will keep use it to check the result