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I really hope everything works out with the app and my store plus customers! I've been looking for something like this to help me.
Thank you for your valuable feedback.
We are happy to know that you liked our app and hope you find it useful.
We are open to any suggestions, if you have any suggestions kindly let us know. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5 star rating.
Regards,
Nitish Kumar
Team Automizely
Wish I could leave 0 stars for wasting my time. This app is a total scam. Says it is "free". After spending an hour reading about it and finally installing; immediately they tell us it is only "a free trial" and we need to upgrade in 7 days. When I asked what is the pricing for upgrading, they told me they don't know yet, they are working on it and will let me know soon. Oldest trick in the book, get you commited wasting valuable time so that you pay the piper whatever they ask later in a desperate effort to protect your investment. Shopify should not allow this app on their platform.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
I would like to inform you that this app is Free as of now. Please be assured we will not charge anything till you move on any paid plan once price plan will launch. Moreover, we are providing FREE plan with our all applications to support our merchant and their business.
You are our valued user and we always aim to deliver a great experience. One of our team member sent an email to you for better resolution of this concern and fix it on priority over a quick meeting.
Regards,
Ankush Kumar
Team Automizely
A lot of help, they offer a suite of tools and are direct/fast with their feedback. Would definitely recommend.
Thanks for your amazing feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that we provide the best service to our users.
Regards,
Team Automizely
This app is listed as being free. It's not. I don't mind paying for apps, I pay for many of them. But underhanded, sly behaviour like this is not something I can abide by.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
I would like to inform you that this app is Free as of now. Please be assured we will not charge anything till you move on to any paid plan once the price plan will launch. Moreover, we are providing a FREE plan with our all applications to support our merchant and their business.
You are our valued user and we always aim to deliver a great experience. One of our team members sent an email to you for a better resolution of this concern and to fix it on priority over a quick meeting.
Regards,
Rahul Chaturvedi
Team Automizely
Aditi help me turn off the automizely branding, that get's a bit distracting for my customers, when it comes to my branding.
Thanks for your valuable feedback.
I am glad to know that Aditi from the customer support team was able to assist you.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support+loyalty@automizely.com
Regards,
Rupam Sarma Tamuli
Team Automizely
Would love a way to pay influencers through the app, otherwise the app is great. Great customer service!
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience. Also, we have shared your requirement with our concerned team.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team Automizely
Nice App. Thanks a lot for your time, it really helped a lot. Very excited to use this App. Cheers Claudia
Just started using the app and haven’t gone live yet but their support is supper fast and effective which is something I look forward to when trying out new things.
Thank you for your positive feedback. We are delighted to hear that you are happy with our support.
We welcome any suggestions you may have. Understanding your requirements helps us to meet your expectations and provide an engaging experience.
Please do not hesitate to contact us via live chat or email us at support@automizely.com for any concerns.
Our team is committed to providing the best service possible to our users.
Best regards,
Team Automizely
Superb experience chatting with their merchant support. Love the dashboard and its current features. More to come but know that this is an essential app for growth. Bragg Design Studio x Lia Lust™️
Automizely customer service is the best. They are fast and very friendly. I would recommend this app developer just for its customer support.