Avaliações (1.005)
Refinar
-
Por avaliação
Premium referral setup, free plan that actually works
Set up our customer referral program in under 30 minutes. The settings give granular control over rewards, minimum order values, and expiry — exactly what we needed. Customization options for the popup and email are extensive, so we could match the widget perfectly to our brand. Free plan is genuinely free with real functionality, not just a trial. Amelia from support was responsive and helpful when we needed branding adjustments. Recommended for any Shopify store wanting to launch referral marketing without commission fees or upfront costs.
top program!
Untill now all looks very intuitive. We are working towards our launch and it probably will be a valuable asset for is once we're live!
otimo aplicativo, com o serviço de apoio excelente.
muito satisfeito com eles e vou usar com muita gratidão.
The support team is very helpful... I am still looking into the app features, but it looks great. Recommend.
NEVER use Affiliate Link with them!!!
I started an Influencer Campaign on 16th of january and got A LOT of orders -> I can only see one in the Dashboard. This is ridiculous. I already lost so much time writing with more than 5 people from "Support" who keep saying "wait for 7 days after sale is confirmed". Its been already 2 weeks and I got NO SUPPORT and need to pay the influencer! If I dont get any help from development Team; I will have to calculate manually the Influencer Commission...
THIS APP & Support are a disaster!!
Thank you for your feedback, and we sincerely apologize for the experience you've had. We completely understand your concern, and we take your feedback seriously.
Regarding the missing orders in the dashboard, we’ve already escalated the issue to our development team, and they are actively investigating it. We’ll make it a priority to resolve this issue as soon as possible and help you provide the correct commission to pay to influencers. The wait times you’ve encountered are not up to our standards, and we deeply regret the inconvenience this has caused. We strive to provide timely support, and we apologize for not meeting your expectations.
We truly appreciate your patience and understanding during this process, and we’re committed to resolving the matter swiftly.
If you have any additional questions or need further assistance, please don't hesitate to reach out to us via the live chat option available in your account, or email us at support@aftership.com.
Best regards,
Team AfterShip
I initially faced issues with changing the influence status but figured it later probably because I was on my cell. The tool is amazing and will help any small business owner that is working with influencers to easily track their sales. Thank you so much for creating such a great tool!
The worst customer support ever.
Shame on Shiam - he doesn't know this apps features, doesn't understand questions, disappears from chat several times for a long time, after poorly answering my questions witch copy/paste random answers disappears and doesn't answer at all. I were not even able to normally start to use it because of such a horrible customer experience.
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention.
We value all customer feedback as it helps us identify areas where we can improve our services. We truly apologize for any confusion caused by the responses and the interruptions during the conversation. It's important to us that every customer receives accurate, timely, and right support.
One of our experts will be sending you an email in order to get this checked and sorted for you.
In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com
This is the easiest and best-working affiliate and referral app for all Shopify Stores. It works with the Shopify Starter Plan, which is very rare. You can't delete campaigns or affiliates, only disable them to non-active status, which I don't like. It's a small price to pay for this amazing service. Thank you!
Pretty basic but allows you to create multiple campaigns and is 100% free. Hopefully it will soon have analytics to track clicks and sources.
