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Thank you for sharing your feedback.
Please accept our sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.
We value your feedback and want to make things right for you. We want to assure you that we have promptly addressed the issue, and the branding has been successfully removed. Please offer your ideas if there is anything specific that you believe could improve your experience. Your feedback is crucial in assisting us in improving our services.
Regarding this, one of our support team members sent you an email to fix this for you. We are looking forward to hearing from you over the email.
We are open to any suggestions. We will try our best to provide you with the best experience.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip