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The interface was kind of all over the place for me at first (there are a lot of features and UI could be improved). But the support team was competent and concise and led me through it
Great service
This app has many great features, i like all the different emails you can customize, especially the discount codes too!
The customer service is fast and reliable. Could not be happier with Automizely they have incredible customer service!
Great option to send out emails for free, has coupon abilities and basic flows available as well as popups to collect subscribers. The email design feature could be better by being able to remove spacing between images and having saved sections like headers and footers that you use in every email. I also wish there was a welcome email flow in addition to just a welcome email or that I could create my own flows. I do think it slows down your site a tad based on the online store speed that shopify provides. They have a whole group of apps that are also free that are worth exploring. They also have a viewable product roadmap so you can see what features their developers are working on and what you can expect and when which is really awesome. There is also a section to suggest new features. Plus, their customer service is very helpful.
Thanks for your valuable feedback. It is our constant endeavor to delight our users. Your feedback about creating your own welcome email flow has been noted and we would ensure that it's incorporated in near future.
We would also like to mention that you always experience the best customer support.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com for any feature request.
Regards,
Rupam Sarma Tamuli
Team Automizely Marketing
very good in help chat,i am new to this app so let me use all its function
but i hope well using this app
Thank you for your kind words.
We are glad to know that you are happy with our customer service support. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account.
We will try our best to ensure that you experience the best customer support.
Regards,
Rupam
Team Automizely
App intuitiva e di facile utilizzo, con il bonus che è gratis.
Offre molte funzioni per integrare il sito.
Unico problema: sono giorni che la funzionalità newsletter al momento non è attiva, spero si risolva presto.
Una volta risolta questa cosa è da 5 stelle!
it doesn't sync with your Shopify customers. and you can't add another email to set as the sender's email.
Hello,
Thank you for the suggestion. The features that you have requested are in pipeline and are expected to get launched by June.
Thanks
Team AfterShip
Not like other similar apps, Automizely is very simple and easy to use! I recommend it to all Shopify users!
I needed help on how to send a custom template I created and I was able to get the assistance and help I needed immediately! Very fast and knowledgeable and will recommend to others!