Reseñas (6.374)
Refinar
-
Por calificación
Me encanta la app!! fácil de usar y el equipo de soporte es de gran ayuda. Totalmente recomendable!!
This app has been extremely useful for marketing. Popups work well, emails work great. We use it every month for our newsletter and it works flawlessly. Support has been extremely helpful when I've had a question Would recommend. EDIT: While this app has definitely done everything it needs there is an annoying and sometimes inconvenient process you need to abide by. Every couple of months you need to re-verify your account to be able to send to over 300 contacts. This process takes anywhere from 6 - 24 hours. While I understand the process it can affect your ability to send emails during this time. So like myself when I had a product launch and I needed to re-verify, it threw off the time line because of the tedious process. While support seemed helpful and apologetic when I explained the situation unfortunately there was nothing they could do to speed up the process and it left me waiting for them to verify my account which was rather frustrating. Unfortunately it was also the case that I was told 6 - 12 hours for verification and then when I contacted them they said end of day the following day.
Thanks for your valuable feedback. We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@automizely.com
Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.
Thanks and regards,
Rupam
Team Automizely Marketing
The App is user friendly and easy to maneuver through. The associate that assisted me today was quick and helpful!
I was working with Shaim and his support was very helpful. When I needed help with an issue with a pop-up, he offered me a call and we immediately resolved the issue. Very helpful support. Thank you!
Muy buena aplicación, la recomiendo a todo aquel/lla que no quiera gastar y tiene todo lo fácil y sencillo para una tienda que acaba de empezar!
All your emails and texts now have to be reviewed by them before sending. It took one of my campaigns 3+ hours to be approved. By that time my sale was over when it went out to my customers. You can't send out a last minute newsletter anymore. Support had no sense of urgency to get my campaign reviewed asap. Also no resolution of crediting back for those emails that were wasted.
Thank you for sharing your feedback with us.
First of all please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
For email content review, we would like to inform you that, as per the latest GDPR guidelines, the content of emails sent to customers must be reviewed first and then sent.
Please be rest assured the review will be done at the same time and emails will be sent if the content is right.
It will not delay any of your campaigns.
Also, for your wasted emails, one of our Automizely expert has sent an email to you so that we can resolve that issue for you.
Regards,
Team Automizely
I haven't used anything easier. You can get really creative with this app if you're artistic enough.
Great app for newsletter pop-ups! The pop ups can be easily cutomized and customer service is also very responsive.
I just started using this app. i feel that it is very functional and cost effective, and the customer service is also very good. Thanks!
Great customer service! My go to app for email marketing! Whenever I needed support, there were just one click away. Thank you again!