Reseñas (6.391)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 19 de diciembre de 2019

Your app is showing "total active subscribers" as 85. But there's only 13 subscribers showing in the email list in the back end of my website. So, where is the rest of the email addresses you guys are collecting from my website?

MyDealmall.ca
Canadá
22 días usando la aplicación
12 de mayo de 2020

Quite possibly the worst customer assistance I've ever experienced - the responses I received are completely irrellevant and none of my website visitors have received their welcome emails from the pop up. I'm giving up on this app.

The Patchwork Pear
Australia
18 días usando la aplicación
AfterShip respondió 22 de mayo de 2020

Hello,
It is unfortunate to see that you have a bad experience with the app. The pop up for the emails has to be enabled first. Please help me receive the details as I cannot ...

2 de septiembre de 2020

IF YOU DO NOT OWN A CUSTOM DOMAIN WITH EMAIL YOU CANNOT USE THIS APPLICATION. Also, awful uninformed customer service.
This app seemed to be great and after hours of setting it up. Then when going to publish and enable the features, I'm met with the inability to use the GMail I set up for the store. THEY DO NOT ALLOW THE USE OF FREE EMAIL CLIENTS. I tried to inquire more about this and the ...

S'aweSum
Estados Unidos
16 días usando la aplicación
AfterShip respondió 2 de septiembre de 2020

Thanks for your valuable feedback. The sole reason behind not allowing to send emails from free domains is to improve the deliverability of your emails. This also prevents ...

3 de diciembre de 2021

They bounces tons of emails without no explanation. Bad customer service. They did not help to fix this issue.

Pi-K Candy
Estados Unidos
15 días usando la aplicación
AfterShip respondió 3 de diciembre de 2021

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. ...

4 de agosto de 2021

I appreciate the service you guys try to provide but the customer services and technical support are far below standard. I was asked a lot of time-consuming questions while non of my problem was resolved quickly.
Also, the app slows down my site a lot. I hope you guy will provide clearer instructions rather than trying to ask a lot of weird questions to make customers not to uninstall.

Tiệm Bút Shiawase
Vietnam
14 días usando la aplicación
AfterShip respondió 4 de agosto de 2021

It is really unfortunate that your expectations on the recent interaction were not met. However, this is certainly not what we want our users to go through.

We are in ...

Fecha de modificación: 22 de noviembre de 2019

I used the app to set up opt in them using Automizely conversion with Black Friday theme, with a count down to November 29th. It worked fine on laptop. Only a day later, and $15 lost in ads later, I found that the popup is showing a count down stuck at 0000 on mobile phones. This means 60% of my customers saw the first thing on my page, a counter asking them to opt in for a Black Friday discount ...

Three Lives Gaming
Estados Unidos
13 días usando la aplicación
15 de marzo de 2020

it doesn't sync with your Shopify customers. and you can't add another email to set as the sender's email.

CHUSWORLD
Estados Unidos
11 días usando la aplicación
AfterShip respondió 22 de mayo de 2020

Hello,
Thank you for the suggestion. The features that you have requested are in pipeline and are expected to get launched by June.
Thanks
Team AfterShip

Fecha de modificación: 28 de septiembre de 2020

This app should be banned from Shopify. They will blackmail you. They will promise to fix the issue then ask for a good review. After you place a good review for them, they will leave you in the dark. This app gave me so much pain and headaches. They just cant fix a simple error message. Beware of this app.

My PETamins - Your Pet's Online Supplement Store
Estados Unidos
9 días usando la aplicación
AfterShip respondió 14 de octubre de 2020

Hello,

We are extremely sorry that your experience with Automizely wasn't as per your expectations. The last we want is to let our customers down.
However, the problem you've ...

9 de agosto de 2021

Bad service.
Support 0
They provide a free service but they suspend your account for no reason. Don't install this app

primesoftwarestore
Marruecos
8 días usando la aplicación
AfterShip respondió 9 de agosto de 2021

It is really unfortunate to know that your expectations were not met in the recent interaction with us. However, this is not the experience we want to provide to our users. ...

30 de octubre de 2020

If a customer accidentally exits the signup popup box they can't get it back, therefore denying me an email address and them a discount. I contacted support and they told me once that box is gone you can't get it back. I'm going to have to find something else.

Random Panda
Estados Unidos
8 días usando la aplicación
AfterShip respondió 30 de octubre de 2020

Thank you for the valuable feedback. Our development team is working on the feature.

We will notify you once the fix is deployed.

Kind regards,
Sumit