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The app is fine but this developer engages in some very dubious practices making it difficult to trust them. So first things first they need to "review" your store in order to remove their branding on popups. They claim in-app that that this feature is "disabled for free". So I requested it and it was removed. A weird practice but ok.
Next day I had to reinstall the app, requested it again, and ...
Please accept my sincere apology for the experience you had with us. This is certainly not what we want our users to go through. I have duly noted your feedback which ...
Nothing Impressive !!
All features are not operational inspite of being totally FREE !!
Customer Support replies with a Wierd answer to any questions asked !!
Hello,
It is unfortunate to see that you have had bad experience with the app. Please share the details and we will try our best to provide you with assistance.
Thanks
Team ...
This app slowed my site down from 46 to 35. After uninstalling i went up to 38 only. Pay attention to this.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are ...
Tried to send emails but the send button was locked. The communication with the agent although online is very slow. I requested a few things because the app limits your usage and only some were address. Overall we don't have time to waste trying to get emails sent once you have taken time to create the email. Waste of my time from yesterday to send one email.
We really apologize for the inconvenience. We are going through the issues faced and fixing them on an urgent basis. A dedicated resource has been assigned to resolve your ...
I don't understand how they managed to get so many good reviews, the after-sales support is just awful!
Thank you for sharing your feedback with us.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. ...
I used this app but It's completely Okay to add you branding in the email template. But why are you showing your address as my store and customers are outside of the USA?
This is completely doesn't make sense to adding your company address for branding purpose.
Hello,
Thank you for your feedback. The address in the footer is helping decrease the spam rate. We are working to let users change address in email template. Thank you for ...
The app is easy to use and all but it will give your customers INFINITE discount codes. The app doesn't distinguish between emails. If you use a capital letter anywhere in the email address the app will send infinite coupon codes... to the same person. Really bad flaw
Thank you for the valuable feedback. Our development team is working on the feature to fix the letter case issue.
As a workaround, you can enable the option of usage limit to ...
It's extremely frustrating that the most recent sales constantly pops up every couple seconds. It's even frustrating the site owner, let alone potential customers.
Hello,
We tried to contact you on your email to address your queries. Please let us know if the issue got fixed and help us receive a good rating. Awaiting your response.
...
This seems like a great app, and the reviews look great. However it lacks attention to details. I was trying to use the same font as in my shopify template to make sure my brand guidelines are consistent especially with my marketing material. However this app has a very limited choice of fonts so was not able to do this. Such a shame as it could be a really good app! failure!
Thank you for your valuable feedback.
It is unfortunate to know that you did not have the best experience using our app and wished for the features to be more flexible.
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It’s confusing to use, they don’t accept main stream emails like gmail and yahoo. Customer service is kinda sketchy. Do not recommend.
Thank you for sharing your feedback with us.
It is unfortunate to know that you did not have the best experience using our app.
Please understand that free domains like Gmail ...